Needed a couple of spare wheels quickly that are ready to go incase of emergency. Ruk bikes provide a very easy solution. Easy to use menu on their website providing a range of options to suit all bu... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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There was a mistake with a wrong order which they quickly rectified once aware of it but then bit of chasing was then needed to get a returns label for it but which was eventually sent. However t... Vis mer
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Vis mer
I ordered a wheel that came quickly. It was not a match so requested a return that was accepted and processed in a reasonable time.
4,6
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229 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
wrong fitting exchanged
18. mai 2022
Excellent service speedy delivery and…
Excellent service speedy delivery and great prices! Very happy with my bike parts thank you!
17. mai 2022
I ordered 28mm tyre
I ordered 28mm tyre. I received a 25mm tyre. I accepted the 25mm tyre because I needed to use it the weekend I received it. Fait accompli!
12. mai 2022
Ritchie headset
Ordered a Ritchie headset.
RUK Bikes were the best price I could find.
It was delivered the following day.
Couldn't ask for better.
Would definitely recommend.
Happy customer.
10. mai 2022
Excellent service and communication
Excellent service and communication. There was a short delay due to a supplier problem, but I was kept well informed and offered a full refund if I couldn't wait. Highly recommended.
8. mai 2022
Excellent
Only place in the UK I found the item I purchased in stock, arrived the next day from ordering with free postage and the item was correct….
Great service 👌👌
4. mai 2022
Fantastic retailer
Fantastic retailer. There was a short delay with my order due to a supplier problem, but I was kept well informed, and offered to wait a few days or cancel with a full refund. Product arrived as promised a few days later. Great customer service. Will definitely use them again.
1. mai 2022
Anmeldelse skrevet uten oppfordring
Great service
Prompt delivery with exactly what I’d ordered at a good price.
Will use them again
22. mars 2022
Excellent service
25. februar 2022
Only company that had the relevant…
Only company that had the relevant part in stock well chuffed
31. januar 2022
Rubbish customer service
Rubbish customer service. Unable to return an item. There are plenty of other online companies, don’t use this one
24. januar 2022
Svar fra Ruk Bikes
Hi Andrew, sorry to hear this. Did you actually get in touch with anyone regarding returning your item? We have an excellent returns policy and have had no previous complaints.
Great communication
27. desember 2021
BBB TL 18 Large - Perfect for MTB
Best price, free postage and easy transaction.
Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool.
The large version is spot on and the recess on bottle ensures the tool bottle is gripped and held well in the cage. Purchased another brand, which didn't have this and it wasn't secure in side loading cage. The small screw down lid compartment for chain link or other small items is a handy feature. The tool bottle plastic easily marks when placing in and removing from cage but this doesn't affect functionality.
Would recommend.
20. desember 2021
Parcel was not delivered on the date…
Parcel was not delivered on the date stated
And the box was squashed and damaged
20. desember 2021
Svar fra Ruk Bikes
Hi Wayne, Sorry to hear that. We use a courier service for all shipments, they are extremely busy this time of the year.
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