Smooth CRM Transition & Excellent…
Smooth CRM Transition & Excellent Support
We moved to Ruby CRM around 2.5 months ago after using another CRM, mainly because we were looking for a more real-estate-specific solution with better property portal and listing integrations.
So far, our experience has been very positive. Although Ruby CRM is a relatively young company, the team has been very responsive and understands the practical requirements of a real estate business.
What we appreciate most is their approach to feedback. Whenever we have requested a feature, modification, or improvement, their team has been available to understand the requirement and work on it. In several cases, the requested features have been implemented within or even ahead of the timelines they committed to.
The property portal integration, particularly for refreshing listings very often, was one of the main reasons we decided to transition from our previous CRM, and Ruby has been handling this area smoothly for us.
Of course, we are still only 2.5 months into using the system, so there is always scope for further improvements as our requirements evolve. But based on our experience so far, we are happy with the transition and, more importantly, with the level of support we have received from the Ruby CRM team.
A good CRM is not only about the features it offers — it is also about how well the team listens, responds, and adapts to the customer’s requirements. So far, Ruby CRM has done that well for us.
25. august 2026
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