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Rubeza Anmeldelser 

178
•
TrustScore 4 av 5

4,1

Baderomsoppussing
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The sofas are extremly comfortable and style. We are really satisfied and happy to shop with RUBEZA. Definetly reccomanded.

Vurdert til 5 av 5 stjerner

Really delighted with my sofa, it was higher quality than I expected, the best value for money I've found. It's very comfortable too, not too soft or firm, much nicer than the big high street shops wh... Vis mer

Vurdert til 3 av 5 stjerner

Customer service is lacking. It seems like the whole business is led by one individual who organises sales, customer service, delivery etc. I was expecting the delivery of our sofa quite quickly as it... Vis mer

Vurdert til 1 av 5 stjerner

Poor poor service. Sofa is squeaky, the seat has completely collapsed and is now basically a giant crater. I’ve contacted Rubeza about 10 times and I keep getting fobbed off by Ferkan. He isn’t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Baderomsoppussing
  2. også i
  3. Baderomsforhandlere
  4. Møbelbutikk
  5. Soveromsmøbler

Skrevet av virksomheten

Luxury Furniture and Bathrooms

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

178 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(178)

2 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Amazing service

Amazing service. arranged for my delivery to Jersey sofa arrived quickly and great communication to keep me up to date with process.
Sofa is beautiful and just what I wanted, really pleased, Highly recommended.

10. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Vanity unit with wc

They say it's a curb side delivery, they are not wrong. Pallet was dropped on pavement obstructing the path making pedestrians have to go in road. We have a double width drive that could of been used. No email or text with estimated delivery time, so I wasn't in for the delivery.
Product seems reasonable, however clips for access to cistern are poor quality and make panel fit wonky.

9. september 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Rubeza

Hi Mr Lewis,

I checked your order history with us and you only purchased from us the "Rubeza Jesy Single Handle Bathroom Sink Basin Mixer Tap". Therefore we noticed you gave this review to wrong company. Please make sure which company you have made your purchase with and give the review to them.

Also we do not send any of our vanity units or toilets with pallet delivery, we have our own delivery department and we give special 2 men Delivery service for these products, unless it is being shipped to outside the UK.

Please let us know if you need anything at info@rubeza.com and please update your review.

Kind regards
Rubeza Team

Vurdert til 5 av 5 stjerner

The quality and design of the sofa is…

The quality and design of the sofa is really good. Very comfortable and elegant. Exactly the kind of think i was looking for. Service is very good. Received calls a couple of times before delivery which was very helpful. Team was great delivered and assembled everything which is really appreciated.

31. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Delivery

You delivered my Vanity unit to the billing address instead of the delivery address.

I now have to find a truck to move it 40miles.

As agreed Rubeza were good to their word and collected my vanity unit on a date to suit myself and delivered to my home.
Well done Rubeza. Hopefully this shows other businesses how to react to their customers concerns. 👏👏👏

30. august 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Rubeza

Hi Ian,

We apologise for your last experience. We are happy to offer covering the full delivery cost for moving the item or our team can come and collect from your billing address and deliver again to your delivery address for you. One of our representatives will contact you to resolve this. Also if you are not happy with your purchase we can always offer returning the item and refunding your money.

Many Thanks

----------

Hi Ian,

We have kept our promise and collected the item from your billing address and arranged delivery to correct address for you. I hope you are happy right now.

Kind Regards

----------

Hi Ian,

Thanks for updating your review. We are glad to know you're happy now.

Kind regards
Rubeza Team

Vurdert til 5 av 5 stjerner

Excellent customer service, quality and product!

Excellent customer service, always there to help with any queries you have. Great quality products and aesthetically are so beautiful. I have a tap but am going to use Rubeza again to get a sofa, they look great and am sure the quality will be amazing too. Would highly recommend :D

14. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Unsurpassed service

An absolutely amazing service from Rubeza. They turned up slightly earlier than anticipated so we hadn’t yet moved our old sofa. Undaunted, they soon moved it upstairs for us. The next issue was getting the (slightly bigger) sofa in. A “pivot” situation ensued, but in no time my beautiful new sofa was in situ. I was impressed with the level of service - far better than I have experienced in similar situations in the past. I am writing this review while lolling on my extremely comfortable and gorgeous sofa.

10. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A beautiful tap

A beautiful tap - well engineered with a very high quality finish and smooth operation - worth the cost.

Friendly helpful company - I would be pleased to use their services again.

27. juli 2020
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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