Rubeza Anmeldelser 

178
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The sofas are extremly comfortable and style. We are really satisfied and happy to shop with RUBEZA. Definetly reccomanded.

Vurdert til 5 av 5 stjerner

Really delighted with my sofa, it was higher quality than I expected, the best value for money I've found. It's very comfortable too, not too soft or firm, much nicer than the big high street shops wh... Vis mer

Vurdert til 3 av 5 stjerner

Customer service is lacking. It seems like the whole business is led by one individual who organises sales, customer service, delivery etc. I was expecting the delivery of our sofa quite quickly as it... Vis mer

Vurdert til 1 av 5 stjerner

Poor poor service. Sofa is squeaky, the seat has completely collapsed and is now basically a giant crater. I’ve contacted Rubeza about 10 times and I keep getting fobbed off by Ferkan. He isn’t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Baderomsoppussing
  2. også i
  3. Baderomsforhandlere
  4. Møbelbutikk
  5. Soveromsmøbler

Skrevet av virksomheten

Luxury Furniture and Bathrooms


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

178 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(178)

2 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience!

We bought a sofa and 2 armchairs, communication though out the waiting time was great. Answering promtly. Delivered as promised.
We were nervous that we wouldn’t like the quality or materials, but everything turned out to be just amazing!
In love with sofa & armchairs.

1. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The company that changed my mind in my…

The company that changed my mind in my internet shopping, the real professional service and the quality of the products did not mislead me in my choice of rubeza, a rare company that I will definitely choose again in my future orders

27. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I got 3 seater scott collection sofa…

I got 3 seater scott collection sofa very comfortable and looking beautiful in my room. Very quick delivery and good communication. Rout tracing for delivery was very good also the delivery staff was very professional and friendly. Recommend Rubeza.

12. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Cricket collection 3seater

New addition of Rubeza cricket collection is looking big in size fits in reception room perfectly it was quick deal and prompt delivery performed by 2 gentlemen. It’s very professional delivery manners. Recommend rubeza.

12. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best delivery

Best delivery! on time, good communication and very well organised.
Recommend if u looking for good quality sofas.

12. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Hi everyone

Hi everyone, I just buying the second sofa from Rubeza and I'm very happy about the services the delivery guy very professionally everything . I definitely recommend this company " Rubeza " 10 💫

12. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My bathroom vanity units unit

My bathroom vanity units unit, which I have been waiting with enthusiasm, has arrived and I am very happy that it was as I expected, and also thanks for the customer service, it always answered all my problems kindly, our customers liked the products I used in our company and definitely the next order; I think to buy it again.

27. mai 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Sofia 3 seater and sofia 2 seater…

The Sofia 3 seater and sofia 2 seater sofa that I was taken were better quality and very comfortable than I thought and of course the customer service I received while waiting for my products was very good, it is definitely a company that I will consider again in the future and give priority.

27. mai 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Scott sofa

I purchased a two and three seater Scott sofa in petrol. Initially just the two seater sofa squeaked on one side and upon contacting Rubeza they offered a discount but now the three seater is also really squeaky (they are only a few months old). Although the sofas look nice they do not feel sturdy at all and I doubt they are going to last. I would not recommend.

25. mai 2021
Logoen til Rubeza

Svar fra Rubeza

Hi,

Thank you for taking the time to detail your experience and flag these issues for us.

We are so sorry that you have had a poor experience, this is not the level of service we pride ourselves on here at RUBEZA .

I have requested your contact details here just so that we can discuss your feedback and see if there is anything we can do to help leave you on a more positive note with us. I would also like to raise a full investigation into your order and how these mistakes have been made as we would not normally rescind any goodwill gestures and I'm sure the team would like the chance to understand how we can improve and make sure situations like these do not happen again.

Thank you for your feedback and brining these issues to our attention, please do email us at support@rubeza.com if there is anything we can do.

Kindest regards,
RUBEZA

Vurdert til 1 av 5 stjerner

Poor communication, bad service

Seriously in needs of someone to take ownership of customer experience and communications.
Ordered a corner/chaise sofa and they delivered the 2 wrong parts but told us they would take one away and deliver the correct one next week. The next week, 2 guys turned up saying they were here to collect are 1 part instead of delivering the other part and that the whole sofa would take another 12 weeks to come (had already waited over 12 weeks).
After 4 conversations with different staff who all said they would ask their manager and come back to us but never did, we eventually got through to management. First they said they would give us a temp sofa while we waited and a partial refund. Then they demanded the refund money back as our sofa was suddenly available. They then delivered the new part with the other part they'd taken away previously which was clearly not wrapped properly and was now scuffed and damaged. We asked for a new part and they refused but picked up the sofa and gave us a refund.
Massive waste of time and energy and one of the delivery guys was very creepy, inappropriate and made my partner feel uncomfortable. Sofa was ok but a bit underwhelming when it arrived but their service and lack of common sense made us never want to deal with these guys again.

26. april 2021
Anmeldelse skrevet uten oppfordring
Logoen til Rubeza

Svar fra Rubeza

Hi,

Thank you for taking the time to detail your experience and flag these issues for us.

We are so sorry that you have had a poor experience, this is not the level of service we pride ourselves on here at RUBEZA .

I have requested your contact details here just so that we can discuss your feedback and see if there is anything we can do to help leave you on a more positive note with us. I would also like to raise a full investigation into your order and how these mistakes have been made as we would not normally rescind any goodwill gestures and I'm sure the team would like the chance to understand how we can improve and make sure situations like these do not happen again.

Thank you for your feedback and brining these issues to our attention, please do email us at support@rubeza.com if there is anything we can do.

Kindest regards,
RUBEZA

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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