I ordered a $25, 5 oz. tube of adhesive online. After a week and no notice, I called, the order hadn't processed and they said they'd contact IT, expect an email tonight. After two more days with no... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This was my first time placing an order with R.S. Hughes. I chose R.S. Hughes because it had what appeared to on hand stock of our preferred brands of certain PPE items (gloves, safety glasses, lens... Vis mer
Selskapet har svart
I wanted to thank Jared and Austin for taking care of our needs suppling us over night with 3M adhesive. Our company is doing some extensive sealing tests trying custom sealing geometry and we needed... Vis mer
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av industriutstyr
- Leverandør av slipemidler
- Leverandør av bygg- og anleggsutstyr
- Leverandør av elektrisk utstyr
- Leverandør av fabrikkutstyr
- Overflatebehandling
Opplysningene stammer fra ulike eksterne kilder
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
Kontaktopplysninger
Corporate Headquarters: 1162 Sonora Court, 94086, Sunnyvale, USA
- 877-774-8443
- rshughes.com
2,9
Middels
721 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Haven’t received the items or an update…
Haven’t received the items or an update about the order, so I can’t really comment much on it.
9. oktober 2023
Svar fra R.S. Hughes
Hello Richard,
We apologize that you have not received your items and for the inconvenience. We have reached out to your local branch for an order status update and will email you shortly.
Thank you,
R.S. Hughes Customer Solutions Team
The company website makes it easy to order
The company website makes it easy to order. Also, the delivery is on time.
9. oktober 2023
Svar fra R.S. Hughes
Hello Jack,
We appreciate your review! It's nice to know that our website's navigation meets your expectations. Our goal is to continue to deliver your future orders promptly.
Thank you,
R.S. Hughes Customer Solutions Team
The service and shipping was good
The service and shipping was good. Product was not what we thought it was to be and wont work.
9. oktober 2023
Svar fra R.S. Hughes
Hello Steve,
We appreciate the review! We're glad the service and shipping worked out for you. We will forward back the product review to our team.
Thank you,
R.S. Hughes Customer Solutions Team
Searched a number of source for a…
Searched a number of source for a specific item that Hughes had in stock. The item was delivered in a very timely manner. I would certainly use the again and they will be the first place I check for future needs
9. oktober 2023
Svar fra R.S. Hughes
Hello!
Thank you for sharing your experience with us. We're glad to have had the item you needed and delivered it promptly. We look forward to being your first choice for future needs, and if you have any more requirements or questions, please don't hesitate to reach out – we're here to assist you.
R.S. Hughes Customer Solutions Team
The good, the bad and the shipping....
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small metal fab shop, and we can't always order a boat load of stuff. Therefore, we don't get our items stocked at local warehouses. In turn, we end up waiting weeks for some of our orders to be fulfilled.
9. oktober 2023
Svar fra R.S. Hughes
Hello James,
Thank you for taking the time to provide this insightful review. We apologize for the inconvenience you have experienced because of our MOQ's and our new free shipping qualification. We honestly appreciate each point you brought attention to and will forward this feedback to our team and your local branch.
R.S. Hughes Solutions Team
Sales
Ryan Kelley has gone far out of his way to help with orders and questions. In my industry we have plenty of options to choose from for our needs but we choose to use RS Hughes because of Ryans customer service.
9. oktober 2023
Svar fra R.S. Hughes
Hello Evan,
Thank you so much for the review! We are happy to hear Ryan goes above and beyond for you and your business. We'll make sure to share this positive feedback with our team.
R.S. Hughes Customer Solutions Team
Svar fra R.S. Hughes
Hello Phil,
Sounds like you enjoyed our ordering process! Thank you for the review. We hope to continue earning your business.
R.S. Hughes Customer Solutions Team
Great pricing and fast delivery
9. oktober 2023
Svar fra R.S. Hughes
Hello John,
Thanks for the review! We are happy to hear you are satisfied with our pricing and fast delivery. We appreciate your business!
R.S. Hughes Customer Solutions Team
Great Experience
The website was easy to navigate. I had no trouble finding exactly what I was looking for. I loved that you can order gloves by the pair instead of the case. I received notification every step, from checkout to delivery. Would recommend to anyone, very professional and knowledgable about their items.
6. oktober 2023
Svar fra R.S. Hughes
Hello Phillip,
We are delighted to hear that you have found our website easy to navigate and appreciate the option to order gloves by the pair. Thank you for your positive review and recommendation. We look forward to serving you again!
R.S. Hughes Customer Solutions Team
Svar fra R.S. Hughes
Hello Reggie,
Thank you for the review. We are happy to hear you have received great service!
R.S. Hughes Customer Solutions Team
Good customer service as soon as I…
Good customer service as soon as I placed the order I received an email confirmation, then I got my tracking number.
4. oktober 2023
Svar fra R.S. Hughes
Hello Mario,
We strive to offer the best customer service possible! We are happy to hear you received your tracking number shortly after placing your order.
Thank you!
R.S. Hughes Customer Solutions Team
Svar fra R.S. Hughes
Hello John,
Thank you for the review! Glad your order was packaged safely and shipped quickly.
R.S. Hughes Customer Solutions Team
Black nitrile gloves ordered did not…
Black nitrile gloves ordered did not meet their criteria from the on-line selection. Very thin and not so durable
3. oktober 2023
Svar fra R.S. Hughes
Hello Ruben,
We apologize the black nitrile gloves you ordered did not meet your standards. We will forward this feedback to our team. We appreciate the review, thank you!
R.S. Hughes Customer Solutions Team
Svar fra R.S. Hughes
Hello William,
We appreciate your review! It's nice to hear your online ordering experience at rshughes.com has been easy and that you have experienced quick shipping.
R.S. Hughes Customer Solutions Team
Poor communication
Ordered some lead test swabs. No order receipt or confirmation given, except for a very generic "we've received your order" email, which contained no details about shipment or even the contents of the order.
More than two months later, I received another email saying that the product is discontinued and my order has been cancelled. I responded requesting a recommendation on a comparable product, but did not receive a response. I understand that supply chains are fickle and unplanned stuff happens, but the 2+ month delay combined with the extremely poor communication made it a very negative experience.
21. september 2023
Svar fra R.S. Hughes
Hello John,
We apologize for this subpar experience and regret any inconvenience it may have caused. You are absolutely right in expecting more proactive communication from your local branch regarding your order status. Regrettably, we don't have an equivalent product available at this moment.
Your feedback is highly valuable to us, and we will ensure it is relayed to our team for their attention and improvement.
Thank you,
R.S. Hughes Customer Solutions Team
It is easy to complete orders
It is easy to complete orders, most of the time I receive them in less that 5 business days and you carry quality products.
2. oktober 2023
Svar fra R.S. Hughes
Hello Susan,
Thank you so much for your great review! We're happy to hear that you find our ordering process easy and that you receive your orders quickly. We take pride in offering quality products, and your feedback is truly appreciated.
R.S. Hughes Customer Solutions Team
Always happy with pricing and fast…
Always happy with pricing and fast delivery service
2. oktober 2023
Svar fra R.S. Hughes
Hello Philip,
We are thrilled to hear that you are content with both our pricing and the efficiency of our delivery service.
Thank you!
R.S. Hughes Customer Solutions Team
Svar fra R.S. Hughes
Hello Frank,
Glad to hear you had a great online shopping experience.
Thank you!
R.S. Hughes Customer Solutions Team
Svar fra R.S. Hughes
Hello Charmaine,
Thank you for the feedback! We appreciate your input. We will forward this to our team.
R.S. Hughes Customer Solutions Team
Quick service
Quick service - like the convenience that if my item is not in stock locally that it can be sent from another location.
2. oktober 2023
Svar fra R.S. Hughes
Hello Amy,
Our priority is to deliver quick and efficient service and we take pride in meeting your business's supply needs.
Thank you for the review!
R.S. Hughes Customer Service Solutions Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.