Rotate North Anmeldelser 

As a previous customer, am familiar with the good quality of Rotate North watches and they are clearly great value for money. However, it seems to take a while for watches to leave their warehouse and I have not yet received a response to any of my queries.

I loved my first watch so much I ordered a back up. This one will stay in reserve status for now. I have had my first one as a daily use for about four years and absolutely love it.

Amazing watch but customer service needs improving - getting a response was v slow after numerous emails and phone calls - however once they did get in touch I have now been refunded in full for the faulty watch so the situation was resolved

Waaaaay too long and i have received this email but not my watch band….

Superb watch, very wobbly logistics. This is my second Rotate North watch and both are beautiful and keep excellent time. They use an off-the-shelf movement of course but the cases are excellent, stylish, simple, robust. Alas the same cannot be said about the buying process, I had to chase, chase, chase before I eventually got a favourable response. Worth the hassle? Yes, definitely, but would have been so much better not to have been subjected to it in the first place!

Not responsive to email or phone calls. Over a week on my email and not even a read receipt. When I called customer service, they said that I would receive a call back, just does not seem to be as quickly as I anticipated. I have no way of knowing if my watch will be late or never arrive. Poor experience for a first time Rotate North customer.

It is now a month since my order. Still no response to email, phone call, or my review.

Hard to get hold of for answers and I’m being asked to write a review of something that’s not arrived. Poor show really, but their stuff is good, just not very punctual and I seemed to be ignored. C

Hi
I placed a order on the 25th of February
For the new steel order no : 2794#

& trying to follow up by emails & phone cals.
But still no idea when the watch will reached

Great service and a superb product. Very happy to be supporting a UK business which offers excellent quality at such a reasonable price.

Watch is nice. But the watch band is appealing but has an odor that is overpowering and lingers on your wrist.

Great watch fast as heck delivery

Love the watch. It looks beautiful.

The purchase process was simple and fast.
The delivery was on time.
The watch (Actic Dive Watch) is as described and expected. It seems very well manufactured.
Hey Rotate North, keep making such nice watches!!

The watch is top quality. I have no idea why I haven't come across this brand sooner. Very high spec for a great value. It looks and feels like it should be double or triple the price.
The strap is extremely good and has a lovely vanilla odour.
Highly recommend this brand...absolutely love it.

The watch is good, the service is not so good. They sent me a watch with different strap to what I ordered, When I sent them a request about it, never got any answer.
They claim they can provide follow-up service, I wonder if it really so.
3.5 stars then

A quick and reliable delivery on a high quality watch. We were really happy with the experience

Excellent watch and great customer service.

Unfortunately, I bought the watch, received everything correctly and the watch is beautiful. However, the product lasted a few hours and stopped working.

I've just informed you by e-mail that I'm sending it back with the maximum care and I'm sure the problem will be solved.