I ordered on Sunday, so should be handled early Monday. Delivery scheduled for the following Tuesday.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Clearing fallen trees over footpath and chain gets dull - no problem the spares are in the toolbox. Ooops - they are used!!. Ordered 3-replacements on-line late Monday night, arrived in post Wednesda... Vis mer
Easy to navigate the site and order. Prompt and efficient service and quick delivery. Great product.
I ordered 2 chains and they were delivered promptly and they look quality - unfortunately I ordered the wrong chains and called / emailed immediately. The customer services folks were excellent and ex... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are one of the leading suppliers and manufacturers of chainsaw accessories, parts, chipper blades, stump grinding teeth and stump grinder accessories within the UK.
Kontaktopplysninger
Unit 4, Neepsend Industrial Estate, S3 8AG, Sheffield, Storbritannia
- 0114 308 6995
- sales@rotatechproducts.com
- rotatechproducts.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to use website
Easy to use website
Extremely prompt next day service
Tracking of package helpful
Overpriced postage
Awful company , looked for a chain for a saw online , wasn’t on there so called them , they said they have it but want £5.00 if I order over the phone or online cheaper , they messed up by not putting online then wanted me to pay through the nose .
Robbers
A Micro Business Holding Itself Out as Being Larger: Avoid
I've bought chainsaw blades and oil from Rotatech without issue.
I then decided to buy a woodchipper. That's when I found out that Rotatech consists of only three people, of whom only one seems to work each day.
The woodchipper isn't by Rotatech at all. It's Rato by Chongqing Rato Technology Co. Ltd. It's jointly branded Rato and Rotatech.
The chipper won't start. The manual is useless; it's just the usual Chinese nonsense.
I can't even find a battery on the chipper, and a virtually meaningless diagram in the so-called manual suggests an external battery, which isnt stated or shown on the Rotatech website. There's no apparent battery connection on the chipper.
The chipper is badly designed. It took some ingenuity to put oil in.
The Rotatech website states the maximum diameter of wood the machine is designed to take to be both 100mm and 80mm. The Chongqing manual states 150mm. I sent an email to Rotatech seeking clarification. No response.
I called several times and eventually spoke to the only man at Rotatech today, who hadn't a clue about the operation of the woodchipper and said I'd need to speak to the fellow I emailed earlier today who hadn't answered.
I'm very disappointed. I feel I've been hoodwinked.
I'll see what Rotatech has to say but I think a problem lays on the horizon for them.
This is just a micro company that imports Chinese products available to other companies and lazily rebrands them as Rotatech.
Regardless of how this machine ultimately performs, if I keep it, I won't be using Rotatech again; it hasn't the size or capacity to provide any customer service.
I'd avoid it if I were you.
UPDATE
I got the woodchipper running and almost immediately smoke started billowing from either the clutch or drive belt, or both. I don't know which without removing the cover.
I'm awaiting a call from Rotatech. I'm beyond annoyed.
Great speedy service
Good gear ⚙️ and reliable delivery.
Chainsaw parts
Quick delivery, easy to navigate website, ordered a replacement chainsaw chain ( old Lidl electric chainsaw )
The replacement was perfect and cuts well
REVIEW
Usual good service. Writing a review takes longer than ordering a new bar and chain!
all good thank you
Very quick from order to receipt of…
Very quick from order to receipt of goods. However I had an issue with payment and am still waiting for a reply to email which is not so quick.
Wrong chains sent
Wrong chains sent - Customer service didn't care. I was shocked at how disinterested and unhelpful they were. I would not use again
My new place for chains
My new place for chains, bars and oils!!!
Amazing quality and value for money so won’t go anywhere else now and the customer service is 5 star.
Excellent chain for my Ryobi Chainsaw
Excellent chain for my Ryobi Chainsaw. Arrived on time and a great price. I have used the new chain and it’s perfect.
Item arrived quickly and as specified
Item arrived quickly and as specified. Excellent service
Tripod ladder
Great quality product at reasonably competetive price, with free delivery.
Clearing fallen trees over footpath and…
Clearing fallen trees over footpath and chain gets dull - no problem the spares are in the toolbox. Ooops - they are used!!. Ordered 3-replacements on-line late Monday night, arrived in post Wednesday morning. Perfect. High quality, sharp for much longer than other brands, priced to make a farmer smile.
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