Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I received the discount code (first purchase) too late for my original order, but when I queried this, they arranged a free return and I received a full refund. I purchased the watch again (I love... Vis mer

Vurdert til 5 av 5 stjerner

I’ve had rotary watches for decades…automatic, manual and battery…I’ve also owned prestige brands Rolex and Tag Heuer. Obviously the prestige watches win out over their cheaper rivals..but nothing... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Not Rotary’s fault but delivery was slow.Watch dispatched Friday on a 48 hour service and didn’t arrive until Wednesday. Royal Mail to blame I believe. Pleased with watch however

Selskapet har svart

Vurdert til 5 av 5 stjerner

The customer service I received from Lorraine Martin was absolutely top notch. She really listened to my issues and took it upon herself to help me. Without Lorraine's help this issue would've taken m... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Produsent av armbåndsur
  2. Klokkebutikk

Om Rotary Watches

Skrevet av virksomheten

Original British Design

Rotary Watches is an award-winning brand of classic timepieces. Established in Switzerland in 1895, Rotary relocated to London a few decades later, where it remains to this day.

Rotary timepieces are now sold in over 65 countries throughout the world. The brand specialises in designing enduring stylish pieces, blending the old with the new to achieve a timeless range of watches.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

344 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Lovely watch, but size adjustment is a little odd.

I received the discount code (first purchase) too late for my original order, but when I queried this, they arranged a free return and I received a full refund. I purchased the watch again (I love it, by the way), received the discount, and a few days afterwards, the watch arrived. I'd asked for a bracelet adjustment but the watch was far too loose although I was told when I phoned that infact, they'd had to ADD links to make it my desired size, which puzzled me a great deal, as I'd used their template to check my size, and double-checked with a ruler, as suggested. I could have sent it back again, FOC, and they would 'look into the size discrepancy', but as I'd already waited over two weeks for my new watch, I just bit the bullet and took it to a jewellers to be adjusted.
I'm very happy with my watch now, and it was excellent value (although obviously cost the extra adjustment fee), and I have two spare links just in case!

24. april 2026
Vurdert til 5 av 5 stjerner

Seamatic 300 GMT

I recently purchased a Seamatic 300 GMT to add to my watch collection as I wanted a divers watch with a GMT movement but didn't want to pay thousands, I love Rotary's history and they have a genuine watch making heritage.
It's a very well made watch with a Japanese movement that keeps time well, the watch dial and bezel finish is excellent and the bracelet is of high quality, I purchased direct from Rotary the only downside being the complimentary bracelet adjustment was not completed according to my measurements. Overall I would recommend Rotary watches and hope they continue to add to their proud heritage.

25. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Rotary Watches

Thank you so much for taking the time to leave a review, we greatly appreciate it! We are so glad that you are enjoying you new Seamatic 300 GMT - we will pass the feedback around your bracelet adjustment onto the customer service team. We do apologise for any inconvenience caused.

Vurdert til 5 av 5 stjerner

Great watch

Great watch, fast delivery, best price online.

26. januar 2026
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Svar fra Rotary Watches

Thank you for the 5 star review, much appreciated!

Vurdert til 5 av 5 stjerner

First class quality product.

First class quality product. Delivered in a timeus fashon and curteous fashon.

My apologies, should have been 5 stars. Dislectic fingers!!!

27. mars 2026
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Svar fra Rotary Watches

Hi Maureen, thanks for taking the time to leave a review. Is there a reason why you left a one star review?

Vurdert til 3 av 5 stjerner

Delayed delivery sadly

Not Rotary’s fault but delivery was slow.Watch dispatched Friday on a 48 hour service and didn’t arrive until Wednesday. Royal Mail to blame I believe.

Pleased with watch however

27. mars 2026
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Svar fra Rotary Watches

Thank you so much for taking the time to leave a review. We do apologise for the delay in the Royal Mail shipping.

Vurdert til 5 av 5 stjerner

Speedy service

Thought I had no chance of receiving this watch for my wife's Birthday in the short time I provided but Rotary turned my order around in 3-4 days, great service, will hope to 'requisition' something for myself in the near future.

26. mars 2026
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Svar fra Rotary Watches

Thank you so much for taking the time to leave a review, we do hope that you come back to Rotary in the future!

Please do get in touch if you have any questions or would like any advice on a future purchase.

Vurdert til 5 av 5 stjerner

A date thing?

lovely watch only down fall is I can't work out how to change the date... Other than that perfect...

26. mars 2026
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Svar fra Rotary Watches

Thank you for taking the time to leave a review - our watches feature a quick date setting, which is usually set using the crown at position 1 or position 2. if you email our customer service team they would be happy to advise you with your specific watch.

customerservicedepartment@peershardy.co.uk

Vurdert til 5 av 5 stjerner

Excellent product 👌

Excellent website easy to navigate through, pictures and descriptions excellent
Very easy to complete purchase, item arrived as indicated and wrapped extremely well, excellent communication

25. mars 2026
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Svar fra Rotary Watches

Thank you so much for taking the time to leave a review. We greatly appreciate it and are so glad to hear that you are enjoying your new watch!

Vurdert til 1 av 5 stjerner

Watch still not recieved.

Watch still not recieved.

24. februar 2026
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Svar fra Rotary Watches

Hi There,

We have looked into this and your order is marked as delivered. We hope that you are enjoying your new watch.

Thanks,

Fraser | Rotary team

Vurdert til 5 av 5 stjerner

Lovely watch

Great value, efficient service, brilliant guarantee

24. februar 2026
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Svar fra Rotary Watches

Thank you so much for taking the time to leave a review. We are so glad to hear this!

Vurdert til 2 av 5 stjerner

Lovely watch

Lovely watch, however the “complimentary strap adjustment” I requested was not done and I had to then pay to get it altered.

24. februar 2026
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Svar fra Rotary Watches

We are glad to hear that you are pleased with the watch! We are sorry to hear that the bracelet adjustment was not carried out correctly. We will make sure that our service team looks into this to ensure it does not happen again. We do apologise for the inconvenience caused.

Vurdert til 1 av 5 stjerner

I tried to order a watch kit

I tried to order a watch kit. It cost $240.00 dollars. after I ordered the watch kit, the web site said that I didn't make the order. I checked my bank. It said that I did. I have tried to get my Money back. They have even said that they would refund my money. they haven't. they even try to send me EMAIL saying I haven't used my discount codes.

14. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Rotary Watches

Hi Dennis - I cannot see a record of this transaction, but if you email our customer service team (customerservicedepartment@peershardy.co.uk) they would be more than happy to help you look into this further.

Fraser | Rotary Team

Vurdert til 5 av 5 stjerner

Return and Refund Service

I ordered the wrong watch and I had to return. The return process was easy and I was kept updated by customer service and have received a full refund. Good service.

26. januar 2026
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Svar fra Rotary Watches

Thank you for reviewing your experience, we are glad to hear that the process was smooth.

Vurdert til 5 av 5 stjerner

Delivery was fast once I place my…

Delivery was fast once I place my order.
Watch came well wrapped and protected.
I can’t wait to give it as a gift.

26. januar 2026
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Svar fra Rotary Watches

Thank you so much for taking the time to leave a review, we greatly appreciate it. We hope that the recipient loves their new Rotary!

Vurdert til 5 av 5 stjerner

Stunning watch

Stunning watch, really well made. Looks smart and the quality is amazing.
Delivered within a few days with an adjustment made to the links done free of charge.
Highly recommend 👌

26. januar 2026
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Svar fra Rotary Watches

Thank you for taking the time to leave a review. We are so glad that you are happy with your new watch!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv