Rosepassion Anmeldelser 93

Már sokszor rendeltem a cégtől.Mindig nagyon gyorsak voltak. Csak tőlűk rendelek Porsche alkatrészt. Ajánlom mindenkinek.

I have ordered a complete set of parts from Rosepation for my 992 turbo S rebuild.
When starting engine assembly it turned out that the head bolts don't have any markings on the caps and the washer seals were low quality and not straight. Compared to the original bolts they were different color and weight.
The crankshaft seal was damaged and missing the fitting ring. Compared to OEM one that is black and comes with a blue plastic fitting ring the one supplied was brown and low quality without the fitting ring.

Contacting rosepation I have got no support and they claimed that they supply non OEM parts on their discretion.

So definitely not the place to buy anything related with engine builds or if you require quality components.

The service they provide is outstanding. They communicate clearly and offer quick, effective solutions. Delivery is very fast, and everything arrives in good condition and meets expectations.

A éviter
Incapable d'envoyer un coli à la bonne adresse et demande de repayer pour re expédier

Communication was fast, personal and professional from day one. Bryan and the team continuously kept me updated, helped prioritize the exchange, coordinated the supplier validation process and arranged express DHL shipping to Norway.

What impressed me the most was the commitment and follow-up. Even under very short notice and tight timing, they handled the process with great professionalism and efficiency.

Réponse super rapide de Mickaël du service client suite à mes questions.
Les pièces reçues rapidement sont de qualité et se montent bien.
Par contre, le site manque vraiment d'info sur les pièces ! On ne connait pas l'origine des pièces, il n'y a aucune info technique, ni dimensions, etc... Y'a juste un titre, une photo, un prix !

As stated here, they are selling non-original parts as original ones. On top of that, the parts are defective and even dimensionally different.

They try to talk their way out of it by claiming it is original because the supplier allegedly supplies Porsche — that kind of nonsense.

They will not refund the money; they will only provide store credit for a future purchase.

Avoid them! The non-original parts that they claim by email to be original can be bought elsewhere for much less money.

L'équipe a été parfaite et a conclu avec moi une réponse amiable face a la remontée sur un produit qui comportait un défaut de résistance en dehors de la garantie initiale

Great site to deal with. The only thing I would say is that their part numbers that are on the invoice/order do not match up with the Porsche part number that you put in, so if you don't have a picture showing, you have to just hope its right:)

5 stars though, if you're reading this, definitely use them. Oh, I meant to also say. Really sharp freight prices too!!

Top service, 1 deel niet geleverd bij mijn eerste bestelling, melding gedaan en binnen 24h was het onderdeel binnen, super tevreden.

De l'accueil téléphonique, à la vente, jusqu'à la livraison tout a été parfaitement géré ! le service est irréprochable à chaque étape, je recommande vivement!

Auto Voltaire

Service après vente exellent un petit problème avec un bouchon reservoir le problème résolu merci à toute l équipe .

New headlights for Cayenne very fast shipping 3 days to Greece ,prompt and very good personal service.
Dimitris

RosePassion is truly an awesome website. They can get hold of parts for almost all models of Porsche and in record quick time. Their prices are lower than most of the other websites and their service is excellent especially ensuring the orders are sent out super fast. Well done to the team and I will continue to only use them for my needs. Highly recommended website.

Très satisfait. Commande parfaitement conforme livrée en 24 h en Espagne via DHL. Top. Relais DME installé en lieu et place en 30 secondes. La voiture a redémarrée instantanément. Merci beaucoup pour votre sérieux. Réponds au téléphone instantanément suite à mon interrogation concernant mon payement étranger. 👍 Franck.

I ordered a pair of driving gloves from Rose Passion and they arrived well packaged and all. But one of the gloves had a missing part that made the glove unwearable. I contacted Customer service and they sent ,e a new one right a way, although I could have sent it back, they said keep it for environmental reasons and that they will send me a new one and the new one arrived. Happy costumer and I will be returning

Rose passion est revenu sur son erreur et a accepté de modifier sa première décision, mais dans le bon sens pour le client, même si un peu tardivement, il y a eu un effort certain des vendeurs, mais il faut qu il y ait plus de travail en amont pour éviter ces inconvénients. Merci à rose passion pour sa démarche de bonnne volonté. cordialement

Awfull. Shop elsewhere. I emailed them repeatedly to ensure the product would fit my car. Despite their assurances it didnt fit. They then debated this. Were rude and condescending. Then followed a very tedious returns process during which I had to fight for a refund. I never did get a full refund.

Ich habe 2x Schablone zum lackieren des Porsche Schriftzug bestellt, keinerlei Beschreibung vorhanden, optisch sieht es nach einer gestanzten Form aus, bekommen hab ich 2 Sticker für 34 Euro, reine abzocke.

Ein Online-Shop ist nach geltendem Verbraucherrecht verpflichtet, die wesentlichen Eigenschaften eines Artikels vor Vertragsabschluss klar und verständlich anzugeben. Grundlage sind § 312d BGB i. V. m. Art. 246a EGBGB sowie die EU-Verbraucherrechterichtlinie. Dazu gehören insbesondere Angaben zu Material, Größe, Funktionen, Verwendungszweck und Preis inklusive Steuern und Versandkosten.
Fehlen diese Mindestinformationen oder werden sie unvollständig dargestellt, liegt ein Verstoß gegen die gesetzlichen Informationspflichten vor und der Verbraucher kann nicht nachvollziehen, was er tatsächlich kauft.

Parfait livraison! - 3 Jours dès commande (articles sur commande, pas disponible) jusqu'à la réception (en Suisse)