Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Seilebutikk
  2. Eventyrsport
  3. Friluftslivsbutikk
  4. Butikk med sportsklær
  5. Forhandler av brettseilingsutstyr

Skrevet av virksomheten

Our Origin Story: Born from a love of dinghy sailing, Rooster® was founded in 1999 by Steve Cockerill with a simple mission: to make high-quality, accessible sailing gear for everyone. Starting out in his spare room in the UK, Steve relied on friends to help create the very first products – driven by his own frustration at not being able to find kit that truly worked. What began as a personal project has grown into a trusted technical clothing brand, supporting sailors across the world. While sailing remains at our heart, Rooster® gear is designed for versatility across the water. From paddleboarding and kayaking to foiling and beyond, our thoughtfully engineered clothing and kit adapt to changing conditions -empowering you to embrace every adventure, all year round. We believe in doing things properly. We’re a small team of passionate sailors and watersports enthusiasts who design, test, and wear the kit ourselves. Every product is created with deep understanding of the sport and the people who live it. We’re not here for trends – we’re here to make kit that works, lasts, and performs when you need it most. Rooster® is more than just a brand. We’re a community of sailors, paddlers, and adventurers who share a love for freedom on the water and connection with the elements. We’re proud to support you with gear you can trust, wherever your next adventure takes you.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

19 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Innovating sailing gear

You can tell that Rooster sailing gear is designed by sailors as every feature has a specific purpose or solves a problem. I have been a customer for over 25 years and I (and my family) always have Rooster kit on when we head out onto the water.

10. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Kit

Rooster has great customer service and I have use their kit for many years and the kit is very durable. My Rooster Kit also lasts for years.

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Rooster have always gone above and…

Rooster have always gone above and beyond to get me the kit I need for sailing, on time and at a high quality. Their customer service team are committed to helping with any issues, and the staff as a whole are friendly, knowledgeable and helpful.

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10 years of rooster experience!

I have been wearing rooster kite now for over 10 years now from training in the winter to racing in the summer. They have always been very helpful if ever I had any questions and the website is very easy to operate. The wetsuits are super warm in the cold mouths with my favourite being the Super Therm 4mm Long John as I can layer up and layer down as the temperature changes.

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The brand of choice for dinghy sailors!

Rooster is a fantastic company that always shows up in the sport of sailing, supporting at a grass root level and at the elite end of our sport. Great people with knowledge, passion and who engage with the sailors to bring innovative solutions to sailing. Highly recommend and my favourite item is their pro aquafleece top - there is no better in the market!

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We have been buying Rooster Sailing…

We have been buying Rooster Sailing equipment and clothing for a number of years. Our son trains throughout the Winter and wears the 4mm long john wetsuit and Junior Supertherm 4mm with the Junior Pro Aquafleece throughout the Winter training and never complains of the cold. In the Summer he wears the light weight Junior Thermaflex 1.5mm top and the Junior Thermaflex 1.5mm Long John and is always comfortable. We are always pleased with the fit and the quality.

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Faulty item now replaced

I ordered a cover for a remote control handset which had ink stains and marking on the clear panel you look through to see the controls. I returned it for replacement and was not very happy with the next one I received either, which appeared to be the same one sent back to me, hence I posted a negative review. Fair play to Rooster however who picked up on this and looked into it, discovering that they had received a faulty batch. A new, unmarked one is now on its way to me with a partial refund for my trouble. You can't say fairer than that and it gives me great pleasure to change my negative review to a glowing one.
Thank you Rooster.

17. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Rooster

Svar fra Rooster

Hi Allan,

Thank you for taking the time to share your experience. I’m really sorry that it felt disappointing and frustrating for you , that’s never how we want any of our customers to feel, and I completely understand why you were upset.
We did send out a replacement cover on the 19th November, and the tracking shows it has been delivered. If it hasn’t reached you, or if anything still doesn’t seem right, please do let us know ,we’re here to help and make sure you’re fully taken care of.
We take customer service very seriously and always want every customer to feel supported and valued. We genuinely appreciate your feedback, and we’re sorry that the situation left you feeling let down.

Best Regards,
Team Rooster

Vurdert til 2 av 5 stjerner

My orders keep missing pieces

My orders keep missing pieces. Contracting customer service would not help.

9. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til Rooster

Svar fra Rooster

Hi Max,

Firstly, we’d like to apologise for the delay in replying to your review. We’ve only just claimed our Trustpilot account and hadn’t seen your feedback until now. Please know that we take customer service very seriously and always want every customer to feel supported and valued.

We’re very sorry to hear that your orders have been arriving with missing pieces and that your experience with our customer service was not helpful. This is certainly not the standard we aim to provide, and we completely understand how frustrating this must be.

We’d like to investigate this further and make things right. Please contact us directly at sales@roostersailing.com with your order details so we can ensure any missing items are sent to you promptly.

Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our service.

Best Regards,

Team Rooster

Vurdert til 1 av 5 stjerner

Failed to Deliver as Promised

Rooster state if item ordered before 3pm then it will be delivered next day. (Delivery - Express Next Day (Order by 3pm Monday-Friday))0
What they don't state is this is an additional premium charge.
As the item was needed for my son's sailing event tonight, I paid the additional 24 hour charge only to have a message today to say my order is delayed.
I now have to tell a 12 year old he will not be sailing tonight.

23. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Rooster

Svar fra Rooster

Hi Mr Mason,

Firstly, we’d like to apologise for the delay in replying to your review. We’ve only just claimed our Trustpilot account and hadn’t seen your feedback until now. Please know that we take customer service very seriously and always want every customer to feel supported and valued.

We’re very sorry to hear about the delay and the disappointment it caused for your son’s sailing event. We completely understand how frustrating this must have been.

Our “Express Next Day” service is a premium option that guarantees next-day delivery for orders placed before 3pm, which does come at an additional cost. We’re sorry if this wasn’t clear at the time of ordering. Unfortunately, despite using this service, the parcel was delayed, and we sincerely apologise for the inconvenience this caused.

We always aim to get orders to our customers as quickly as possible, and we truly regret that on this occasion we fell short of your expectations. Thank you for bringing this to our attention.

Best Regards,

Team Rooster

Vurdert til 1 av 5 stjerner

Take a day off work to sign for £25 of goods ? I don't think so.

Delivery of a £25 trolley wheel is via FedEx and requires a signature and I can't afford to take a day off work for it.

The abysmal Fedex website makes it practically impossible to tell them to leave the thing in my porch so the whole delivery gets bounced.

Ridiculous. Amazon and any number of other companies leave low-value stuff in my porch every day - I've lived in the same house for 25 years and never had anything go missing.

8. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Rooster

Svar fra Rooster

Hi Mr Roberts,

Firstly, we’d like to apologise for the delay in replying to your review. We’ve only just claimed our Trustpilot account and hadn’t seen your feedback until now. Please know that we take customer service very seriously and always want every customer to feel supported and valued.

Regarding your delivery, we completely understand how frustrating it is to have to take time off work to receive a low-value item. The requirement for a signature on your order was due to a recent change in the FedEx API setup, which unfortunately was not communicated to us in advance. Once this issue was highlighted by our customers, we were able to implement a fix to allow more flexible delivery options. We truly appreciate your patience and cooperation while we resolved this.

We’re glad to hear your item was eventually delivered, and we sincerely apologise for any inconvenience caused. We hope your future deliveries will be much smoother.

Best Regards,

Team Rooster

Vurdert til 5 av 5 stjerner

Excellent sailing kit

Excellent sailing kit, now have bought sailing Trousers, quality is very good, I have had my Sailing Jacket for 2 seasons now and I would say better than my previous Musto and Henri Lloyd. Still looks as good as new.

31. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic for rowing in too!

We have been wearing Rooster Sailing clothing for around 2 months now. We are an ocean rowing team and have a mix of leggings, shorts, sock, rash vests and aqua fleece tops. The gear has been absolutely fantastic in the time we've spent on the water and no restrictions on movement with rowing or any of the boat drills. We have a great mix for different weather conditions and everything is very comfortable. We love the Pro Aquafleece tops the best as we've faced some pretty big downpours and they've coped perfectly. Highly recommended.

18. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bespoke customer service

I have fingers missing from my right hand and have always struggled with gloves to fit correctly. Staff were understanding of the issues and accommodating. Once gloves were chosen they made bespoke changes tailoring the glove for me. I can not recommend such brilliant service highly enough and would fully recommend this company and its staff's level of service.

9. januar 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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