I had a great experience with Roomia Storage Truganina. The facility is clean, secure, well maintained and very convenient to access. A special shoutout to Kim for the exceptional customer service. K... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Excellent staff. Easy access to storage unit outside of office operating hours. Clean storage spaces. Trolleys on site to use, and they offer their moving Van to customers for free with a $400 cash bo... Vis mer
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I went on a two-month holiday and chose Roomia to store my belongings. From the reception, I was welcomed in a very friendly manner and had a great conversation while booking. Even while I was ov... Vis mer
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Kim and Jeff have been great . Professional, polite , pleasant and really helpful to ensure the move into storage has been as smooth as possible The Truganina facility is ideal and definitely well m... Vis mer
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Informasjon om virksomheten
Om Roomia Self Storage - Truganina
Skrevet av virksomheten
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Skrevet av virksomheten
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Kontaktopplysninger
477 Dohertys Rd,, 3029, Truganina, VIC, Australia
- 0389038830
4,6
Enestående
136 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Roomia Self Storage - Truganina
Thanks so much for the review. Great to hear you found the facility clean and the team friendly and welcoming. We really appreciate your support and thanks again for choosing Roomia.
Very easy access
Very easy access
Staff ( Kim ) was very helpful and the location was very close and convenient for me
2. mai 2026
Svar fra Roomia Self Storage - Truganina
Thanks so much for the review. Great to hear the location and access worked well for you and that Kim was able to help. We’ll be sure to pass your kind words on to her. Really appreciate you choosing Roomia.
Great service
Greeted by friendly staff who showed us around and ran through our options
Impressed by the clean facilities
2. mai 2026
Svar fra Roomia Self Storage - Truganina
Thanks so much for the great review. We’re really glad the team made you feel welcome and took the time to walk you through the different options.
Staff is very helpful and very…
Staff is very helpful and very knowledgeable. Storage facility is also very easy to use and clean. One stop shop for all your storage needs.
Thanks
17. april 2026
Svar fra Roomia Self Storage - Truganina
Thanks so much for your kind words. Our team takes pride in making self storage simple, clean and easy to use. It’s great to hear you found everything you needed in one place. We really appreciate the recommendation.
Amazing Store Manager Kim
Kim the Store manager was such a beautiful person, I felt she went above and beyond to ensure I knew everything and made the process extremely smooth.
14. april 2026
Svar fra Roomia Self Storage - Truganina
Thank you for the lovely feedback about Kim. She genuinely cares about making the storage experience smooth and easy, so it’s great to see this recognised. We’ll be sure to share this with her.
Storage facility is good
Storage facility is good, but it had couple of break-ins, that was bit shocking. Security should be improved.
Also pricing is bit high compared to other storage facilities.
Courtesy Van is only available at the time of moving into the storage, not after move in if you want to bring additional stuff for storage, this is bit disappointing.
1. april 2026
Svar fra Roomia Self Storage - Truganina
Thanks for your feedback, we really appreciate you taking the time to share it.
Security is something we take very seriously. We’ve recently strengthened this further at Truganina with advanced AI cameras and reinforced perimeter measures to give customers even greater peace of mind.
Great point on the move-in van too. We include it for move-in to help make that first step easier, and it is available for future use for a small fee so we can keep it accessible for as many customers as possible.
If you’d like to chat further, reach out to roomia.com.au. Thanks again for choosing Roomia.
Staff were friendly and honest
Staff were friendly and honest
Getting set up was quick and easy
Storage room was clan and easy to get access to
30. mars 2026
Svar fra Roomia Self Storage - Truganina
Appreciate the feedback. Friendly, honest service and an easy set-up makes all the difference. Glad everything went smoothly for you.
Yes it was good but the team members…
Yes it was good but the team members should be more helpful then they are to the new customers.
Thank you
31. mars 2026
Svar fra Roomia Self Storage - Truganina
Thank you for your feedback. This is not the experience we want for our customers. We would really value the opportunity to learn more. If you’re open to it, please reach out to us at hello@roomia.com.au
Easy,great service,explained everything…
Easy,great service,explained everything and shown around facility.Would definitely recommend.Very clean storage and lovely staff.
30. mars 2026
Svar fra Roomia Self Storage - Truganina
Thank you! We’re so glad everything was clearly explained and the team looked after you. And yes, we do love a clean facility!
Svar fra Roomia Self Storage - Truganina
Thank you for the great review! We're so pleased to hear Jeff made the process simple and provided great customer service. We'll be sure to pass on your kind feedback to him.
Thanks again for choosing Roomia.
My first storage unit
Everything was seemless, straight forward and simple. Great rates and very clean.
Thankyou so much Kim for your help!
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Roomia Self Storage - Truganina
Thank you so much for your lovely review!
We’re delighted to hear your first storage experience was seamless, straightforward and simple, that’s exactly what we aim for. It’s also wonderful to know you found great value and a clean, well-presented space.
Kim will be so pleased to hear your kind words.
Thanks again for choosing Roomia and for taking the time to share your experience with us!
Friendiness goo deals and cheap
31. januar 2026
Svar fra Roomia Self Storage - Truganina
Thank you for your feedback! We’re so pleased to hear you found our team friendly and the storage options good value. Making storage affordable and easy is exactly what we aim for, so it’s great to know that came through in your experience. Thanks again for choosing us.
Thanks for the Free Van Hire.
20. november 2025
Svar fra Roomia Self Storage - Truganina
You’re very welcome! We’re glad the free van helped make moving a little less stressful 🚐
Great customer service but…
Great customer service and moving van had ample space however there was no light source inside the storage unit
24. januar 2026
Svar fra Roomia Self Storage - Truganina
Thanks for the honest feedback, we’re really glad the service and van helped
Great location and an amazing team.
Jeff was amazingly helpful from start to finish.
He went out of his way to show me the units and give his advice.
The location is ideal, and super clean.
2. januar 2026
Svar fra Roomia Self Storage - Truganina
Thank you for such a lovely review! Jeff will really appreciate the mention. We’re glad you found the location ideal and the facility clean.
Svar fra Roomia Self Storage - Truganina
Thanks so much! We’re glad you found the space clean and easy to use.
Svar fra Roomia Self Storage - Truganina
Thank you for your review. It’s great to hear the sign-up process was smooth and that you found the facility well organised. We appreciate you choosing Roomia.
The receptionist was very helpful
The receptionist was very helpful. And easy to communicate with .
17. desember 2025
Svar fra Roomia Self Storage - Truganina
Thank you for your review. We’re pleased to hear our team was helpful and easy to communicate with — great service is always our priority.
Customer Service
From a rental storage shed point of view excellent facilities. The free van also came in extremely handy due to finances. Excellent pricing for the shed as well!!! I cannot recommend Roomia enough for the facilities and price, excellent service!!!
29. november 2025
Svar fra Roomia Self Storage - Truganina
Thank you for your feedback and for storing with us. We’re glad to hear you enjoyed our facilities, pricing, and the free hire van.
Svar fra Roomia Self Storage - Truganina
Thank you! We’re so pleased our team made everything clear and easy, and that access has been simple for you.
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