Va bien. Todo correcto
Svar fra Robotime
Hi Montse, thanks for the kind words! We're really happy to hear everything went smoothly and you had a worry-free experience. Thank you for trusting us, and we'd love to have you back soon!
Selges av Robotime
Informasjonen her er utelukkende basert på produktvurderinger på Trustpilot fra kundene til Robotime.
Produktdetaljer
Worry-Free Shopping with Seel Add extra protection to eligible purchases for peace of mind. Coverage details vary by order. See your specific protections in the widget at cart/checkout, and review complete coverage information in your confirmation email. Having issues? Visit Seel Resolution Center for easy claims and resolution. Note: This is a value-added service by Seel. Do not purchase as a standalone item.
Alle anmeldelser
Everything fits well. Parts are all acceptable quality. The only issue I faced was the baubles falling off which I'll resolve with adhesive. This is my 8th kit and have never had any issues.
Svar fra Robotime
Hi Andrew, thank you so much for your continued support and for sharing your experience! We're really glad to hear everything fits well and that you're happy with the quality overall. Sorry to hear about the baubles, but it's great that you've found an easy fix with adhesive. We truly appreciate you being a returning builder, and we look forward to your next kit!
Inutile, impossibile da montare...pezzi troppo fragili
Svar fra Robotime
We're sorry to hear you're having such difficulty. We value your feedback. Please contact our customer service at service@robotime.com. We can offer you guidance on assembly or provide replacement parts if needed. We want to ensure you have a better experience with our product.
Parfait, impeccable
Svar fra Robotime
Hi Alain,
Thank you for the wonderful feedback! We're delighted to hear your purchase was worry-free and that everything came across as perfect and impeccable. That's exactly the experience we strive for, and we hope to welcome you again soon!
Have built several of their kits and all 4 in the industrial city collection. They were fun builds with easy to follow instructions and the kits function as designed and described.
Svar fra Robotime
Hi Gary, thank you so much for your wonderful review! We're so glad to hear you've enjoyed building the industrial city collection and that the instructions were easy to follow. It means a lot to us that the kits worked exactly as designed. We hope you'll have just as much fun with your next build!
Had no worries
Svar fra Robotime
Hi A. Cobb, thank you for the lovely review! We're so glad your purchase went smoothly and that you had a worry-free experience. We hope to see you again soon!
Delivery was prompt and smooth, and the whole experience has left me completely satisfied. I highly recommend Robotime to anyone who enjoys hands-on creative fun!
Svar fra Robotime
Hi there! Thank you so much for your wonderful review. We’re thrilled to hear that your delivery went smoothly and that you’re loving the hands-on creative fun. It means a lot to us that you’d recommend Robotime, and we hope you enjoy many more enjoyable builds ahead!
Really enjoyed building this, very well detailed instructions and easy to follow. Came our great!
Svar fra Robotime
Hi Ludovic, thank you so much for your wonderful review! We're so glad you enjoyed the build and found the instructions clear and easy to follow. It's great to know your finished project came out so well—happy building, and we hope to see you again soon!
Arrived on time - good value. Excellent precision model. Have bought items on a number of occasions from this company.
Svar fra Robotime
Hi Tony, thank you so much for your kind words! We're delighted to hear that your order arrived on time and that you're pleased with the precision and value of the model. It means a lot that you've chosen us on multiple occasions, and we look forward to welcoming you back again in the future.
Ààaaaaaaaaaa
Svar fra Robotime
We're sorry if you're frustrated. If you have any issues with the product, such as missing parts or difficulties in assembly, please contact our customer service at service@robotime.com. We'll do our best to assist you.
Didn't use it, but a great idea.
Svar fra Robotime
Hi SARGE,
Thanks so much for the 5-star review! We're really glad you see the value in the idea, even if you haven't had the chance to use it yet. We hope it comes in handy whenever you do — and we'd love to hear your thoughts once you give it a try.
Dankeschön
Svar fra Robotime
Hallo Murat, vielen Dank für deine freundliche Bewertung! Es freut uns sehr, dass du einen sorgenfreien Einkauf bei uns hattest. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen!
Ging goed De eerste ook
Svar fra Robotime
Hi Lilly, thank you so much for your kind words! We're really happy to hear that everything went smoothly, and it means a lot to know your first experience was just as positive. Thanks for trusting us, and we hope to see you again soon!
Absicherung der Bestellung und Lieferung
Svar fra Robotime
Liebe Frau Rohrer, vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie mit der Absicherung von Bestellung und Lieferung zufrieden sind. Wir legen großen Wert auf einen sicheren und reibungslosen Ablauf – Ihr Vertrauen bedeutet uns viel. Wir freuen uns auf Ihren nächsten Einkauf!
Alles ok, vielen Dank!
Svar fra Robotime
Hi Andreas, thank you so much for your kind words! We're really glad everything went smoothly for you. It was a pleasure having you as our customer, and we hope to see you again soon!
Werde mir die ganze Serie bestellen.
Svar fra Robotime
Lieber Arndt, vielen Dank für Ihre tolle Bewertung! Es freut uns riesig, dass Sie mit Ihrem Produkt so zufrieden sind und gleich die ganze Serie bestellen möchten. Wir sind sicher, dass Sie auch mit den weiteren Teilen genauso begeistert sein werden. Wir freuen uns schon auf Ihre nächste Bestellung!
Since I am unsure of how this is going to arrive, I feel this is worth it!
Svar fra Robotime
Hi Jeanne, thanks for leaving this review! We're glad you feel the purchase is worth it, and we promise to pack your order with extra care. We hope it arrives safely and that you love it!
You pay this service for nothing. it’s called “Worry-free” but it has been 30days that i haven’t received my goods and I am very worried.
Svar fra Robotime
We're truly sorry for the long wait and the worry it has caused you. We understand that the "Worry - free" service should live up to its name. Please contact our customer service at service@robotime.com immediately. We will investigate the situation and provide you with an update on your order as soon as possible. Your satisfaction is important to us, and we'll do everything we can to resolve this issue.
a little azmount to have a good insurance of the delivery
Svar fra Robotime
Hi Joel, thank you for your kind words! We're really glad the added peace of mind for delivery made your experience worry-free. We truly appreciate your support and hope to see you again soon!
No problem with purche
Svar fra Robotime
Hi Doug, thanks so much for the great review! We're really glad your purchase went smoothly. If you ever need anything in the future, just reach out — happy to help!