Robinson Reade Anmeldelser 

121
•
TrustScore 4.5 av 5

4,7

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Robinson Reade team provided an excellent service as our agents throughout the selling and buying process. They were very helpful, supportive and communicated exceptionally well. In particu... Vis mer

Vurdert til 5 av 5 stjerner

As a first time buyer I was unsure of the process of buying. But from start to finish I was kept informed about what was going on with updates and helpful information, I highly recommend Robinson and... Vis mer

Vurdert til 5 av 5 stjerner

We have been very pleased with all members of the team for their professional and helpful advice on the phone or in person. Always kept up to date with information to put our minds at rest with any is... Vis mer

Vurdert til 5 av 5 stjerner

I’m not sure how to begin to express my gratitude and admiration for Robinson Reade They have truly been exceptional as my choice of estate agents to sell my home. They have helped me above and bey... Vis mer

Informasjon om virksomheten

  1. Eiendomsmegler

Skrevet av virksomheten

We first opened our doors back in 2004. We're now based in Park Gate, with services extending across the beautiful stretch of land we've endearingly named 'the Strawberry Coast' in honour of its rich strawberry-growing history. As a proud independent agency, we're not governed by head office targets, meaning we can advise clients on what's in their best interests and not because we need to hit a corporate sales figure. As PropertyMark agents we're independently regulated, adhere to qualification standards, and follow a strict Code of Conduct. This means we're accountable to a disciplinary panel for any lapses in these standards, reaffirming our commitment to excellence in service. We've built our reputation on the levels of honesty, care and professionalism we feel everyone deserves.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

121 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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4,7

Alle anmeldelser

(121)

20 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Best Estate Agent I've ever dealt with

Huge thanks to Emma in sales and Donetta who managed the sale. I can't recommend Robinson Reade highly enough. I viewed a lot of properties with other agents and they were next to useless. Turning up without keys, not having any of the information I needed. I'm not sure how you can sell a property without knowing basic details like parking and service charges. But Robinson Reade were a breath of fresh air, they actually called me immediately when a property I was interested in became available (I had contacted them only once and left my details with them months before). Emma was at the property for the viewing early to greet me, I had a lot of questions and she had ALL the answers. Prepared in every way. Thats how you sell a property. Once an offer had been accepted, Donetta arranged everything, sorted all of the paperwork, explained everything very clearly and made sure myself and the vendor knew exactly what was happening, and when. Communication and customer service were perfect. I never had to chase Robinson Reade to do anything, they were always on top of everything, from first contact to handing over the keys. If you have a property to sell - choose Robinson Reade. If you are looking to buy, you better hope the seller of your dream home chose Robinson Reade :)

8. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sale of our property

We have known about Robinson Reade for a while now, and decided to use them to sell our property.

We loved the video of the property, created by Jane.

Every action done by RR has been done with a jovial and friendly attitude.

When a problem occurred further back in the chain, I visited the main branch to find Donetta actually on the phone, trying to chase up various people, to gain a resolution to the issue.

Nothing has been too much trouble for them!

3. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Robinson Reade

Thank you so much Pete & Tracy.

I know there were some highs and lows over the last few months, so thank you for your patience. Donetta has certainly topped up her understanding of the Scottish house selling process due to your buyers' troubles along the way! Jane

Vurdert til 5 av 5 stjerner

Excellent service

We have nothing but high praise for Robinson Read for making this happen and special thanks to Donnetta for her excellent performance.

26. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professional staff at Robinson Reade

Staff at Robinson Reade were helpful, professional and thoughtful throughout the sale process. From our initial appointment through to completing they keep the family informed of progress and were responsive to phone calls and texts.

29. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The A selling team in Park Gate.

From the moment we dealt with the team at Robinson Reade we felt they were very professional. Every member we dealt with were VERY helpful. Everything went smoothly in the sale,and we were kept informed all the way. Lovely people to deal with. Highly recommended.

1. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Whiteley house sale

We received an excellent service from the initial valuation visit through to exchange of contracts. Special thanks to Donetta Holland who kept us informed regularly through what turned out to be a very frustrating sales progression.

20. september 2023
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Thank you William, it can be a pain when there are a few people in the chain but we got there in the end. Hopefully all will go well on moving day tomorrow. Jane

Vurdert til 5 av 5 stjerner

Jane and her team are very professional…

Jane and her team are very professional and friendly. They provided a realistic valuation based on thier extensive knowlege and understanding of the market. They produced an excellent listing including a video. All round just brilliant.

14. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have been rejected so many times…

I have been rejected so many times looking for a decent apartment for me and my 2 young children. I am so greatfull that Robinson Reade property agents cane along and helped me, the process was smooth, no hustle and professional.

26. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Can’t fault the team at Robinson Reade!

Can’t fault the team at Robinson Reade!
They are all really friendly, professional, super efficient and know what they’re doing.
I had complete confidence in them to handle the sale of my property and was kept updated throughout the whole process.
Definitely recommend!

2. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Robinson Reade

Thank you Jeannette, wishing you all the very best with the move. I hope that you will be very happy in your new home. Jane @robinsonreade

Vurdert til 5 av 5 stjerner

I cannot thank the team enough!

I cannot thank the whole team enough for making the sale of my property a smooth one! Every member of the team was polite, kind and incredibly knowledgeable. Communication was very good and nothing was too much. Sold my property within a week and dealt with everything with professionalism!

31. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My moving experience with Robinson & Reade.

My moving experience with Robinson & Reade at Park Gate has been a very positive one in comparison with other estate agents. They have kept me up to date each step of the way with the moving process. Also with their online mio app which is brilliant.! I would sincerely like to thank Donetta for her hard work and continuous support along with her team. Also for my moving in gift box and easter egg which was a pleasant surprise. Thanks again Robinson & Reade can't thank you enough.!
From a very happy customer

16. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Robinson Reade

Thank you Denise, I hope that you are settling into your lovely new home :-) Jane

Vurdert til 5 av 5 stjerner

Brilliant communication

Robinson Reade have been fantastic throughout the whole process of our move. Communication has been prompt, and they were always there to answer any queries or questions. In particular, Donnetta has been outstanding at keeping us informed, reassured and up to date. Wouldn’t hesitate to use them again!!

28. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Robinson Reade

Thank you for your kind words Abbie and good luck with the move next month! Jane Earley, Owner/Director @robinsonreade

Vurdert til 5 av 5 stjerner

Communication Experts

A special feature of the staff at Robinson Reade is that that it is a real team effort within which they have a brilliant communications system. It seems that whenever I ring, if my main point of contact is not available, whoever answers the phone knows the detail and can answer my enquiry to my satisfaction.

15. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Robinson Reade were really good at…

Robinson Reade were really good at keeping me updated right the way through from start to completion. Very helpful and professional. I wouldn't hesitate to use their services in the future.

11. februar 2023
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Svar fra Robinson Reade

Thanks Kieron, I hope that you are looking forward to moving in to your new home next week! We all wish you the best of luck.

Vurdert til 5 av 5 stjerner

Throughout the sales process Robinson…

Throughout the sales process Robinson Reade were helpful, professional and attentive. The sales progression chasing from Donetta was excellent - keeping me informed of delays in the chain, as well as driving the exchange and completion alongside my solicitor.
This is the second sale Robinson Reade have dealt with for me, and I would highly recommend them.

22. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Robinson Reade

Thank you Lorraine, I'm so glad that we managed to secure the exchange before Christmas for you. Best wishes Jane

Vurdert til 1 av 5 stjerner

DO NOT RENT THROUGH THIS ESTATE…

DO NOT RENT THROUGH THIS ESTATE AGENT!!!!

WARNING! WARNING! WARNING!

This estate agent left us with toilets leaking through ceilings, filthy conditions, fencing down, burst pipe with no emergency numbers, mouldy internal walls, bathroom floor falling through and told us to leave straight away with no alternative.

29. september 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Robinson Reade

Dear Adam,
I do understand that there were a few issues at the outset of your tenancy however, your recollection of events is somewhat different to our records. Unfortunately, it was the first time the house had been let so you were the first to highlight any problems at the property.
I believe we did recommend that you make a formal complaint at the time, but you chose not to do so, this route is still open to you should you wish for me to fully investigate your grievances, please email me at jane@robinsonreade.co.uk.
As ARLA PropertyMark members we pride ourselves on the level of service we provide and the standard of the homes we let, so it is extremely disappointing that you did not have a good experience of renting with us for which I am sorry.
I wish you well for the future.
Jane Earley
Owner/Director

Vurdert til 5 av 5 stjerner

All members of the Robinson Reade team…

All members of the Robinson Reade team were really understanding with us where we were unexperienced first time buyers. The 2 people (Phillippa and Sharyn) that showed us around the property were really positive and upbeat and answered questions we had. That then leads us onto Donetta, the lady that dealt with the purchase. She was amazing from start to finish, always brightening up your day whenever you had a phone call with her and would always answer any questions we had. She went far and beyond to get the purchase completed in good timing and did everything she could to help us. We would absolutely have dealings with Robinson Reade again.

12. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Robinson Reade

Thank you Stuart, wishing a wonderful first Christmas in your new home.

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