We are just starting our new adventure in selling our whole wheat flour and from the call to the results this lab is really great, professional and very helpful I would highly recommend
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The staff was very communicative and helpful, providing me with the advice I needed prior to sending in my samples. Once I was ready and sent my samples in, the turn around time was quick and accurate... Vis mer
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I can say enough good things about our experience working with this company! My husband and I own and operate a small prepared seafood company out of Rhode Island. We have worked with Marybeth on our... Vis mer
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Very professional, punctual and friendly. Ms. Maria is absolutely a gift to that company. She helped me through the process of acquiring my nutritional labels which made the whole experience of a ne... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
RL Food Testing is an industry leading developer of FDA Compliant Nutrition Fact Panel Data; Human and Pet Food and Supplement Laboratory Testing. Operated since 2005, we are family owned and operated with a consistent positive BBB rating. We simplify the complexities of food science and help food and supplement manufacturers get their product ready for market. In addition to FDA Compliant Nutrition Facts Panels, we do Shelf Life Testing, Food Safety Testing, Accelerated Shelf Life Testing, Guaranteed Analysis on Pet Food, Accelerated Shelf Life Testing and hundreds of other tests required for retailers to accept your product for sale. We look forward to assisting you and can be reached 7 days per week at support@rllabs.com
Kontaktopplysninger
4,9
Enestående
179 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
First time using this company but was…
First time using this company but was trouble free and fast less than 10 biz days. Report was excellent and exactly what our European customer wanted to advance the product we PL for them. We will always be back for more Price was right too.
10. januar 2024
Svar fra RL Food Testing Laboratory, Inc.
Michael thanks so much for the nice comments about the team. We look forward to helping you and your clients with future projects!
The people that I worked with were very…
The people that I worked with were very informative, helpful, and experienced (Allison H and Maria N). Thx again for your prompt attention.
5. januar 2024
Svar fra RL Food Testing Laboratory, Inc.
Darrin thanks so much for recognizing the top-notch service you received from Maria and Alison. The whole team works behind-the-scenes to support our sales efforts and we appreciate the acknowledgment of their good work!
Great communication and quick turn…
Great communication and quick turn around for testing.
26. desember 2023
Svar fra RL Food Testing Laboratory, Inc.
Thank you for the 5-star review Michelle! I am glad we were able to help you with your project!
Svar fra RL Food Testing Laboratory, Inc.
Thank you, Emily, for that amazing review! We appreciate it so much and look forward to helping you with your future projects!
Svar fra RL Food Testing Laboratory, Inc.
Thank you for the 5 star review Benjamin! We appreciate your business and for taking the time to write a review of our service!
Very professional
The people who help me was very professional and patient with me. They answered all of my questions and I was very impressed with the great customer service that I've received.
20. desember 2023
Svar fra RL Food Testing Laboratory, Inc.
Claudia thank you so much for the kind words about our customer support. We always put the customer first and take the time to detangle the web of retail commercialization. We look forward to helping you in the future!
Always there to help with questions and…
Always there to help with questions and responds promptly.
18. desember 2023
Svar fra RL Food Testing Laboratory, Inc.
Melissa thank you so much for taking the time to recognize our work and leave such a nice review! We appreciate you and your business 😊
Svar fra RL Food Testing Laboratory, Inc.
Thanks for the 5 star review Neal; it is greatly appreciated!
They make it super easy!
30. november 2023
Svar fra RL Food Testing Laboratory, Inc.
Collette thank you for the 5 star review! We appreciate you and your taking the time to leave us feedback!! Best of luck to you!
Positive customer service
After I decided I wanted to not yest a flavor, they refunded my money no worries before they did the test. I really appreciated that and will have more flavors tested here in the future
29. november 2023
Svar fra RL Food Testing Laboratory, Inc.
Thanks for the nice review Jason - we are glad you were able to move forward and that everything went well!
RL has provided trustworthy lab…
RL has provided trustworthy lab services at reasonable prices,
21. november 2023
Svar fra RL Food Testing Laboratory, Inc.
Thank you for taking the time to leave such a nice review Frank - I hope we get that fifth star next time 😊
Simple Process
Easy instructions, quick turnaround and helpful staff. Made this task easy.
17. november 2023
Svar fra RL Food Testing Laboratory, Inc.
Jordan thank you for taking the time to review our services! We appreciate your business and the feedback on the team!
Inaccurate but responsive
Many inaccuracies in measuring that were blamed on me. For example; inability to convert to grams resulting in an added sugar level per serving exceeding that of the entire bottle of product. The lab tested value was not even considered when generating the label.
When error was pointed out, all parties involved acknowledged the issue, but claimed it was my fault for not converting my recipe to grams and still required me to furnish accurate conversions in order to solve it.
20. november 2023
Svar fra RL Food Testing Laboratory, Inc.
Lauren, thank you for your honest review of our service. It looks like, in your case, we missed the mark, and for that we deeply apologize. The team is regrouping to figure out what happened so that we use the learning to improve our processes and ensure our high-level of customer service. I am glad we were able to complete your project and look forward to helping you in the future to earn that 5 star review!
Svar fra RL Food Testing Laboratory, Inc.
Tracy thank you so much for the great 5 Star review! We appreciate the time it takes to write a review and we are glad to be part of your project success!
Turnaround was great
Turnaround was great! And the findings were exactly what I needed! Thanks RL!
25. oktober 2023
Svar fra RL Food Testing Laboratory, Inc.
Alicia thank you so much for the positive review! it makes us happy when we can help our customers with their commercialization process! Best of luck to you and we are here if you need us!
As a new customer I appreciated the…
As a new customer I appreciated the time answering my call to help me make an informed decision about our needs.
1. november 2023
Svar fra RL Food Testing Laboratory, Inc.
Susan thank you so much for taking the time to leave us such a nice review! We love hearing the feedback! Best of luck with your pet food products!
Fast Response and Great Feedback!
Great feedback from the team and support for the overall process of getting our label ready.Looking forward to use the RLFood Testing Laboratory as we expand our product selection.
17. oktober 2023
Svar fra RL Food Testing Laboratory, Inc.
Mark thank you so much for the positive remarks on the support you received from our team - we are always working toward customer success and look forward to growing with you!
Great people working here!!
Great people working here!!! Very helpful and inciteful!!!!
20. oktober 2023
Svar fra RL Food Testing Laboratory, Inc.
Thank you Tiffany! We appreciate so much the time customers take to leave us with reviews and feedback. Best of luck with your product!
Responsiveness and quality results
13. oktober 2023
Svar fra RL Food Testing Laboratory, Inc.
Thank you for the positive review of our services! We appreciate the comments and 5 star rating!
It was great in every aspect.
11. oktober 2023
Svar fra RL Food Testing Laboratory, Inc.
Gennaro thank you so much for the 5 star review! We appreciate your business and love watching your successful product launch!
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