Excellent customer service. Phone answered quickly and my enquiry was dealt with effectively. Fab heater delivered with good updates from DPD. Thanks Rio heating!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought a Rio Eco Plus - 2000W Ceramic Core Smart Electric - which worked well initially. We had a significant problem which took a long time to partially resolve, we have one more thing to sort out be... Vis mer
Selskapet har svart
Purchased our first wifi heater from Rio Heating. Item arrived promptly and has worked wonders in our summer house which can get quite cold in the winter despite the insulation. The heater warms up th... Vis mer
Excellent aftersales service. Got these radiators fitted around the house and there amazing , had an issue with one after nearly 2 years and after contacting the customer services, a new unit was po... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Rio Heating we take smart heating seriously. Our electric smart heating solutions are sleek, modern and compatible with the most popular smart home assistants to ensure seamless integration no matter your needs. Whether you’re looking for a convenient and cost-effective way of warming your home or wanting stylish electric heaters to add into a full smart home network, we have the perfect heaters for you.
Kontaktopplysninger
Unit 6 & 7 Westbourne Business Centre, BH4 9AB, Bournemouth, Storbritannia
- 08009788572
- dave@rioheating.com
- rioheating.com
4,4
Enestående
84 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quality heater and excellent service
I bought a Rio Eco Plus 2kw heater. I had previously had a similar sized heater from a different manufacturer, which was slightly cheaper but did not have the Wi-fi control that I now need. The Rio seems to be far better quality and much sturdier and when I struggled to understand the instructions for setting up the controls I was able to telephone the Company and get immediate assistance. I am delighted with the heater and the excellent service!
21. juni 2022
Anmeldelse skrevet uten oppfordring
Svar fra Rio Heating
Thank you for your positive review. Kind regards, Rio Heating
Do not honour warranty
I purchased an Arc Rio heater in June 2020 when they were released, and just before Christmas I came down to it not working. Turns out the fuse had blown and in doing so partially melted the plug and socket. As the heater has a two-year warranty, I contacted Rio Heating and got a response the same hour that a replacement plug would sort this out. I wasn't quite convinced as I'd prefer to know what had caused the issue, but had it confirmed that replacing the plug would rectify the fault and that I would have the cost reimbursed. I bought the replacement plug the same day and forwarded the receipt for repayment but have since heard nothing despite several chases. Yes, I know this was over Christmas, but there have been working days in between and the fact I had such a quick response initially leads me to conclude Rio Heating have decided not to reimburse me after all. Whislt the cost of the plug is minimal, I think the greater concern is that this company are not honouring their legal obligations under UK law.
2. januar 2022
Anmeldelse skrevet uten oppfordring
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