Rightway Anmeldelser 

Not a good Aygancy I travelled 60mile round trip.
Another joiner on site who hadn't completed the pre induction and registration.
I had a problem with the registration but took up most of my Saturday afternoon ,got there in the end.
I spoke with the site manager he agreed with me they sent 2 joiners covering there self's.
I left site and travelled home to get a phone call saying we would of kept you rather than the other joiner because he want registered... that old chestnut 🌰.
I'd be very reluctant to take this Aygancy on . Very frustrating. Ill never do anything for rightway solutions .

After searching all stores in Prenton, Wirral for reading glasses and been unsuccessful, popped into Rightway, and wey hey perfect glasses there for me.
Staff were very friendly and happy. Jane took me immediately to glasses and helped me find right strength (I couldn't see as left glasses at home!)
Well done Rightway, You outdid superstores Sainsburys, Argos and Aldi. And at bargain price of £1,49.
Keep up the excellent customer service (-:

RIGHTWAY New Brighton. I use this shop on a regular basis staff are lovely nothing is to much trouble all ways ready to help. Hardware products at very competitive prices. Saturday afternoon needed quick dry concrete! Didn’t think I would be able to get some phoned the shop and it was in stock ! I reserved three bags that were waiting for me when I arrived at shop staff member had it ready in a trolley fantastic service from friendly knowledgeable staff a shop to be highly recommended

Rightway Neston were incredibly helpful to me. Ian put together a garden hose system that I found impossible. He was so kind and wouldn't take payment for the work of sorting it out for me. Thanks to Diane and all the Neston Rightway staff. Great service. Irene of Parkgate

Poor service from the older staff. Lacks any customer service and blurts out comments without thinking regarding a return. The staff member looked unbothered and then spoke rudely and loudly.. This has now led me to stop my custom.

Rightway Chester (New relocated building) - As Rightway has been our go to shop for all our DIY needs, we headed to the new relocated shop in Boughton, Chester and was shocked to find we couldn’t park anywhere, it was a Tuesday afternoon, the store was empty except us and yet we couldn’t find a parking space, we almost just drove through and headed to B&Q, this is a shame as it deserves the custom and yet if there is no customer parking, there will be be no customers.

Staff/Service 100% satisfaction, excellent product range, reason for 3 stars due to purchase of Weedol Path&Gravel 3ltr at £19.99, that product make kill weeds, BUT leaves staining on path block paving all along joints sprayed with "creamy solution), would not use that product again, rain may dissolve it I hope, i will be noting issue to makers.

Ordered a can of masonry paint. Excellent price and speedy delivery. Good communication throughout. Would recommend...

I phoned Rightway (Neston) to query about an online order I wanted to place. The young lady I spoke to was very helpful and gave me the number for Charlie at the New Brighton store. I rang Charlie and he gave the information I required and said if I put the order in, it could be with me within a few days. My paint turned up the very next day. Thank you Charlie and the lady at Neston who put me in touch. I can recommend this company for customer service. First time used and won't be the last.

Rightway Ruthin are the best so helpful and kind I’m waiting for replacement knees and a lady member of staff offered me a chair went and got it from the back of store while the male member of staff mix our paint all 3 members staff were so helpful I’d recommend you go there as there service is 100 percent

Appalling lack of respect from the manager.
Paid for my purchase at 15.51 on the 27/7/24 , by card as normal but again ! had to pay contactless when I would have preferred to pay with pin.
Your new card machine appears , certainly in my case, to simply only work with contactless payments .
I tried to explain this to your manager and pointed out that I had a problem in my last purchase.
The other guy with her remembered that with respect, she just treated me as if I was stupid .
I have been shopping with Rightway Heswall regularly for 14 years and do not deserve to be patronised by their manager.

Just been to your new Brighton store was served by gentleman called Craig what fantastic service very polite I bought 7-5 lto paint he was so helpful didn’t even have to ask if he would carry it to my car in this day and age I call that service carry on your staff a credit to you

I work as a handyman around Hoylake and the general Wirral area oddjobb.org so I am used to going to a lot of the DIY stores, but the staff in Rightways Hoylake are super friendly, very helpful yet not intrusive. The selection of products for decorating etc is very wide and reasonably priced. Definitely recommend :)

I am a regular visitor to Rightway stores, but especially the Hoylake store, and on every occasion, I enter that store I am greeted with a smile, and “can I help you sir“. They are quick to escort me to the area of the shop for which I’m searching and advise me on subjects of lots of different DIY subjects. it is a pleasure to shop there and rest assured that I will be going back again and again!

Visited the Neston store to purchase a colour run product, which did not work at all. I returned to the shop for a refund and was advised that this was not possible and to contact the manufacturer. Very disappointed, after being a regular customer for many years. The product is not fit for purpose.

WENT INTO THE ELLESMERE SHROPSHIRE STORE VERY HELPFUL AND EXTREMELY PLEASANT WOULD HIGHLY RECOMMEND

5 ⭐️⭐️⭐️⭐️⭐️ Rightway Frodsham
Visited my local Frodsham store today on off chance I could purchase some flea spray. Finding insect repellent I went to the till to check if they had any other stock. Not only did Dawn and her colleague show me I'd been looking in the wrong place (my bad) but then told me exactly what products I'd need, how to use them etc and an if all else fails hack. The store sadly didn't have everything I needed so Dawn tried ringing a neighbouring store in Chester as it showed they had stock. No answer so I went on my merry way to set off flea bombs galore.
After this, I popped over to Chester by chance to see if they had the recommended products - alas the shelf was empty when i got there, gutted. Armed with a few other products I approached till, the chap looked at me and said...'Frodsham? I've got all your things here, Dawn rang'. So not only had she tried again for me ehen id left but the other store had reserved the items for me...just in case! Amazing team work at both stores.
One very happy customer and thankful dog. - thank you all

Iv been to Rightway 3 times since it opened recently in Hoylake. Just wanted to say how helpful the staff have been, especially Fay. She went out if her way to find what I was looking for , suggested something I wouldn’t have thought of, it worked. Thanks Fay. 👍

The service at rightway , woodchurch road was fantastic
Carla ,Colin and Missey went out of their way to help me , as i was trying to sort out how to paint a very old wheelbarrow and make it in to a planter
Their help and tips were very useful

Went into the moreton store last Saturday and the female assistant immediately raised her voice at me as i entered the store and shouted at me for not wearing a face mask which i was wearing face shield mask instead and the female assistant asked me to leave the store immediately. It does not mention anything on the store window about not allowing face shield masks so i emailed rightway and asked head office which the company director wasn’t bothered and didn’t seem bothered about their female assistant been funny and abrupt to their customers and am not the only customer she was a bit off with.