Brevitt-Rieker Ltd Anmeldelser 554

Dispite contacting Rieker via email and telephone I have not received my refund.
I ordered two pairs of boots to compare , returned one via Royal Mail tracking , unworn in perfect condition the day after receipt two months ago. No refund received.
Order WEBS199221 Placed Nov 29. Very disappointed customer,

Great price and fast delivery

Ordered a pair of shoes which just didn’t fit so returned. Still waiting 2 weeks later for a refund which is longer than most. Have sent online request re refund. Tried web chat but off line. Reading these reviews no wonder.

The boots look lovely and are comfortable but they are not waterproof, I have 2 pairs that get very wet and then leave water stains , I have tried waterproofing them but still no luck, so just wear them on dry days, will not buy again.

A dramatic fall from grace. I have trusted this brand with my feet for more than 10 years and never expected a betrayal of this kind.

I bought my usual size (EU 44) from one of the Danish retailers without a second thought—yet the shoes are so oversized it feels like an extra foot could fit inside them.
To make matters worse, the internal lining was destroyed after just 3–4 wears. This represents a total and complete loss of faith in the brand. I will not be returning.

The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process. Also ordering the correct size was easy too due to your very well set out website. Well done.

Waited long but happy with my shoes. Will probably order again in the Spring.

Lovely boots very comfortable and waterproof will be using these on a daily basis when dog walking

Great bargain price. Good communication Delivery within a couple of weeks as promised. Product as described. Well made sandals I'll be testing them soon on a winter sunshine holiday!

Great shoes - my 4th pair - this time in pink.

Great price plus introductory discount. Prompt delivery despite the Christmas period and I LOVE the shoes!

I’ve returned the boots on the 22nd December, and I am still waiting for the confirmation email or anything from them to let me know my refund is being processed. I have sent an enquiry cuz this is taking too long and haven’t heard back from them. I want my money back.

I have shopped at reiker for all my footwear and have always had an amazing experience. Unfortunately for the first time on 23/12/25 I had a bad experience in your Barnstaple store where the younger girl was very rude to me and unhelpful and clearly didn’t want to be there. If I asked her a question she just looked at me as if to say I was wasting her time and looked miserable. The lady with the glasses and the gentleman are always very nice and helpful and the lady with the glasses was on shift too. It might be worth teaching staff manners it would improve customers experience, but I won’t be returning after years shopping with you

Great boots which my wife’s swears by, backed up by 5* customer service, when a recent delivery went astray (not their Rieker’s fault) it was sorted quickly and efficiently by the lovely Carly in Website Customer Service

It’s easy to navigate the site also the order for delivered packed well .

What has happened to Rieker quality? Bought Rieker shoes for years as high quality. Just bought new shoes. Very pretty to look at but the soles are really thin and flimsy. Can only use indoors. Will keep for indoors but will neve buy Rieker again. Quality is awful now.

Great fit very comfortable good delivery

Straight forward ordering and delivery.
Wonderful offers love my Rieker trainers they are so comfortable own 4 pairs now all different colours.

Thank you very much. Very quick & efficient. Received my Reiker slip ons. As always so comfortable!

Piece of crap shoes. No warranty provided and my shoe started to leak just after one year of light usage.