£80 fish box ordered to enjoy for Good Friday. Out for delivery on the Thursday. DPD message said running behind but never turned up. Said they would reschedule for Tuesday !!! Contacted Rick's, who d... Vis mer
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Se hva andre synes
The delivery was on schedule as always but driver left the parcel on the front steps in full sunlight,not sensible but as we were at home no damage was done. The scallops were lovely although rather s... Vis mer
I only ordered my items on the Sunday so didn't expect them to come in time for my daughter in laws birthday but it arrived on the Wed the day before her birthday it was well packed to protect it and... Vis mer
The lobsters arrived exactly on time, very well packed and kept appropriately cold. They both look great and are currently in our freezer to be eaten this Friday. Not inexpensive, but great service an... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Share Rick Stein's passion for seafood in our restaurants, accommodation, shops and cookery school in Cornwall, Hampshire, Dorset, Wilshire and London.
Kontaktopplysninger
Riverside, PL28 8BY, Padstow, Storbritannia
- rickstein.com
Har svart på 43 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Voucher to spend
I had a voucher to use, but so disappointed that I could not use it for Stein’s at Home Dishpatch meal kits as several friends had told me how good they were. Had visited Stein restaurants in the past so decided to get something from the online fish shop. The delivery was well packaged and the fish was excellent quality. Using the voucher at check out was not clear and had to contact customer service who were responsive and very helpful.
Always good quality products.
Always good quality products.
The fish soup and the salmon pate are to die for.
Extremely well packaged, and arrived when it supposed to.
Will be ordering again.
All the fish was super fresh and…
All the fish was super fresh and delicious. The dressed crab was outstanding.
Signed copy was extra special as it's a gift
The delivery was quick. The book was for a gift and so was extra special as it was signed by Rick Stein. Thank you
Wonderful
The staff, the decor and the attention to detail, plus, of course, the fabulous food made our visit perfect from start to finish.
Great customer service
Great customer service. An item was damaged and replacement was very quick. Thank you.
Easy ordering and prompt despatch to…
Easy ordering and prompt despatch to evri and delivered all within 3days.
First rate fish
First rate fish, excellent recipes and the order arrived on time and in superb condition.
Excellent choice of merchandise
Excellent choice of merchandise, good communication and fast delivery
The main was a let down
We went there for lunch. The service was great. We enjoyed the starter and the dessert. However, the main, which was meant to be belly pork, was a let down. It was basically a large lump of fat, with hardly any meat. Shame, as this took away from the experience.
Glorious Christmas pudding
Glorious Christmas pudding. Please never stop making them.
Brilliant customer service.
Three orders, three failures
I have so far made three orders from Rick Stein online fishmongers and I have yet to receive a correct order. Every time something doesn’t turn up or something else (that I didn’t want) is substituted without asking me.
The food that has turned up has so far been delicious but the pate has a life of only four days. Getting through 250g of it that quickly takes a bit of doing so could you please do smaller sizes - say 100g jars?
Arrived when stated in perfect…
Arrived when stated in perfect condition. Haven’t tried yet but I have no doubt they will be perfect.
Cooking up a gift
Bought a signed book as a gift and it arrived safely and timely. Only minor issue is they use Evri and they're about as reliable as a paper umbrella.
Order was made up and dispatched very…
Order was made up and dispatched very quickly, all items were delivered and in good condition within 4 days from the order being placed
Great swift service
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