Their communications throughout were excellent. I received messages in advance confirming the pickup during the week of, day before, and morning of. The guys were prompt, courteous and got the job don... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The person picking up the furniture kept pushing back the time to meet. They then would not start loading items until the next day. During the time they were loading the items, they called and asked t... Vis mer
It was easy to set up online, I was able to schedule a pickup for the next day, I got phone and text message updates and received the final invoice and tax receipt immediately after pickup. The two ge... Vis mer
So I found ReSupply on a whim. We had an urgent move out of state and needing to rehome our large sectional and other furniture. After a 30 second google search, I found ReSupply and read about their... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
ReSupply is a Veteran-founded organization that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. We pick up all items in any condition, within 24 hours, from anywhere in your home, and deliver them to a local partnered nonprofit to benefit their mission and be reused. To date, because of generous donors, ReSupply has kept over 36 Million Pounds out of our landfills and brought over $40 Million in resources to our nonprofit partners. It's Giving Made Simple.
Kontaktopplysninger
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Enestående
22k anmeldelser
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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sam and Brandon were awesome!
1. juni 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Price I was given over the phone to…
Price I was given over the phone to sign them up for the job wasn’t what I was charged after the job was done. Claimed bedding…mattresses and box spring had to be charge more cause they were recycling. Grandfather clock also. There was a 64.00 charge for fuel. Don’t think that should have been. Any hidden charges should have been said up front when I was asking about the service.
27. mai 2026
Svar fra Resupply, Inc.
Maria,
We appreciate you sharing your experience. We are working on having any potential recycling fees be more upfront since we allow our charity partners to accept and decline items according to their donation guidelines. It is true that many charities are not able to accept mattresses and box springs. The fuel fee and what the rate is, should be noted on the initial estimate page of scheduling. I will be ensuring that we ensure that it is correctly showing.
ReSupply Is The Best
The entire process of getting our extra items removed from our home was exceptional. From the initial telephone call to arrange the pickup to the post receipt process was flawless. The office personnel were super professionnel, the crew who picked up our items was amazing. The crew was on time, treated our home with care, were friendly, and professional. I couldn't have asked for a better experience. Thank You!
1. juni 2026
Why did I have to pay the driver a Fee
Why did I have to pay the driver a Fee? then pay the company $279.00
1. juni 2026
The pricing is dishonest to say the…
The pricing is dishonest to say the least. They provided a quote for pick up and donation of a piano but the actual price was almost 3x that. Since ReSupply provided the quote and they’re just a middleman, I’m supposed to accept or reject this new price while the haulers are standing in my living room ready to go. There were no surprises or adjustments on my end and I specifically selected “Piano” from a menu of items in ReSupply’s website so it is a deliberate bait and switch on pricing. Also, the haulers didn’t show up on the scheduled day and then were at least an hour late for a 4-hour window on the rescheduled day. Would have been easier and cheaper if I had just coordinated the pick up myself. Not sure what value resupply provided here.
1. juni 2026
Svar fra Resupply, Inc.
We appreciate you sharing your experience and feedback. Our current initial estimates with specialty items including pianos is not accurate. We are working on system updates that will have it be more accurate.
Habitat for Humanity experience
Excellent follow up. Team arrived on time and was professional Seemed appreciative of the donation
1. juni 2026
Paradise landscaping
Paradise landscaping via Goodwill did an excellent job removing our donation from three floors of our home. They were very professional and courteous during the entire process. I wouldn’t hesitate to refer them or use their services again.
1. juni 2026
Impressive service start to finish !
27. mai 2026
Heavy Object
The driver let me know when he was coming. The sofa bed was quite heavy, but he managed to get it in the truck by himself. He was very respectful.
1. juni 2026
It is too expensive for me to donate an…
It is too expensive for me to donate an appliance. I could not believe aht I was charged a booking fee on top of the pickup costs. I have volunteered at your org to help build a house..but now I am tethinking that indeed. What is going on?
1. juni 2026
Svar fra Resupply, Inc.
Hi there! It looks like Habitat graciously covered half the cost of your pickup through our exclusive Discounts program. I understand this might be confusing, but I hope this does not still tarnish your view of Habitat for Humanity and the support they give your community through building houses and paying for pickups. We hope you reconsider us in the future!
made our donation so much easier
Resupply made our donation so much easier. Made the arrangements online and the rest was simple. Quick and easy pick up and the staff were great
27. mai 2026
Not treated well as a retired USAF…
Not treated well as a retired USAF veteran let alone a customer. Scheduling process was a bit confusing and questionable. Was especially concerning when they didn't show up until after the 8-12 arrival window. Was not friendly and they showed up in a small dump truck vs a box fan or trailer. I took pictures of everything and took detailed pictures and sent with initial request. Before the pickup was able to liqudate many items including extra large items. I disassembled the necessary items and had everything ready to go with a lot of prep. When they showed up, the attitude was bad and was made to feel they were being put out. One of the movers had little experience and no clue what he was doing. Minor scratchess and nicks to walls and doorway. There was NO Thank you, good day or piss off or anything. The driver told me to sign the invoice on the phone. I noticed despite having less items than originally scheduled the price was over $100 higher. I questioned this and was told they was more items than originally listed (not true) Additionally, they charged me a dissembly fee (they did not dissemble anything) They also charged me a recycle fee. I questioned this and they said the furniture was not donatable and had to be taken to the dump. You had pictures and descriptions at the time of request. I am not happy with this service, was treated terribly and overcharged. Very Bad Experience
26. mai 2026
Ty and Kevin were fantastic.
Ty and Kevin were great. Very efficient and quick. Thanks, Fellas..⭐️⭐️⭐️⭐️⭐️
1. juni 2026
Great service, very happy.
The team was very thorough, fast, and a pleasure to deal with. We'll have another donation soon. Thanks again.
1. juni 2026
Svar fra Resupply, Inc.
Hello, thank you for sharing your feedback! The pickup costs reflect dispatching a licensed and insured local hauling business to execute the removal and transport of your donated item to our charity partner as soon as next day, for items the charity might have otherwise missed out on. Your generosity is helping your community, thank you for choosing ReSupply!
Very pleasant and helpful
1. juni 2026
Very nice men who quick and…
Very nice men who quick and efficient.Hope someone can use my furniture that was in great shape.
26. mai 2026
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