Resolver Anmeldelser 1 580

I started a complaint against Matalan, who refused to reply.
I could not progress to a solution and was left in limbo by Matalan and Resolver.
Will not bother using Resolver again.
They were good in the past but have now deteriorated

Very good bad service indeed. Brilliant for their pockets, catastrophic for the rest of us—hopeful, frustrated, and naïve enough to believe Resolver exists to help. Spoiler alert: they don’t. They exist to simulate help, to perform resolution, and to deflect with astonishing consistency.

Their business model? Pose as a bridge between consumers and companies, then quietly moonwalk away when things get serious. They’ve found a lucrative niche: the illusion of advocacy. A digital waiting room where complaints go to die, dressed up in polite templates and automated shrugs.

I wasted my time. You shouldn’t. Especially if you’re trying to complain about Vinted—a company that practically spells out SCAM in its user experience. Resolver will do absolutely nothing. No pressure, no escalation, no accountability. Just a polite “we’ve forwarded your concern” and a long silence while the company ignores you.

And when you ask for follow-up? You’ll get a recycled paragraph, maybe a smiley face, and a reminder that Resolver is “just a platform.” Not responsible. Not involved. Not useful.

If you enjoy shouting into the void, Resolver is your stage. If you want actual resolution, go elsewhere. Ombudsman, legal action, public exposure—anything but this digital placebo.

Resolver is my automatic go to when i have a problem. They help to sort your problem out without needing to find or pay for a lawyer. Resolver helps in all aspects of life they have been my automatic go to for many years now.

Was struggling with obtaining refund for faulty goods with company but resolvers help made all the difference. Brill. Donation on way.

I have used Resolver four times to help resolve issues with companies. Often it’s impossible these days to talk to a person or even email! Everything is organised by companies to make you give up getting justice because of this, it’s so frustrating. Resolver cuts through all this and gives you access often to the top. I would thoroughly recommend Resolver if you have a genuine problem with sellers.

Very informative and a great guide for doing things right. Has helped me during PPI claims and more recently in car finance claims

In my experience, companies who were not responding to complaints when using their own, generally very complicated and difficult, procedures will magically respond immediately when contacted via Resolver

Used Resolver to help with a complaint against M&S they advised a process of making contact to resolve my issue which worked a treat compensation was achieved a big thanks to Resolver well recommend using this company

It is a Great Help: Resolver does provide all those seeking help, with great advice line, and valuable insights.

Fantastic website. I have used it to help others claim money back that they would not have been able to. Elderly people, no smart phones or internet had delayed flights - got them the delay compensation that they were entitled to. Process was easy with this site so happy to use my phone or IT skills to help them.

This site makes it easy for people to help others. It’s brilliant that it is free please keep it that way.
Like someone else I am extremely surprised that people have put negative comments, it’s free, it helps it doesn’t guarantee the outcome you want but it certainly helps you.

BTW white consumer goods breaking down after only 2 years.
I have had limited success but that is the companies at fault not this website and the exploitation of their so called paid for warranties eg domestic and general who were awful complete time wasters , Hisense with poor quality products and AO who sold me the £800 fridge that broke in 2 years.

This website is great it’s unfortunate that goods are not built to last now and customer service and warranty don’t seem to exist.

I bought tickets from a national airline company and was unable to use them due to being diagnosed with a serious health issue. I was having no luck in getting the tickets refunded at all until I used Resolva. I spent months trying and Resolva resolved the issue in 'ten days' I was gobsmacked.

Resolver helped to claim back the PPE and the bank account that I was paying that I did not ask for. Resolver provided templates for all the letters that I needed to send to the bank. I received all my money back from the bank that they unlawfully took.

Fantastic Website, excellent guidance on the website. Private enterprises don’t get things right from get go for many reasons that’s where Resolver steps in help right these wrongs!
I think everyone should be signed up to it!

I found out about Resolver via Martin Lewis (Money Saving Expert).
Having tried making a claim against a travel company and basically getting fobbed off, I asked Resolver to help.
To cut a long story short they certainly did just that and My claim was upheld.
If you haven't tried Resolver before, please give them a try.
100% recommended.

i have used you before but this last time it has been awful no help at all just been ignored with no result with no interest with a company whom has taken £600 of my money for poor goods and no service at all so why dont you help me please in wrote my case on your web site but still nothing is being done to help my case raised for over s year now

I got a result from resolver for delays in flights with Aer Lingus I always sing their praises especially as they don’t charge for service It was in 2023

I was amazed to see any negative reviews for Resolver. I have used them several times when I couldn’t get anywhere with complaints on my own and they have always resulted in quick and positive outcomes. They’re excellent!

Great company when i was miss sold with a perfume company they got my money back

Resolver helped me to win my compensation case from Evri.
Evri delivery driver walked through 2 red rope markers onto a newly laid driveway and left his footprints thus ruining it,
Without help from Resolver I would not have got compensation from Evri to cover replacing the damaged area of driveway, I am so grateful to Resolver.

whenever i have had a problem with a company i have reached out to resolver and they come to my help ,when i find myself getting nowhere with a problem they come to my help ,cant praise them enough try them , its so easy .