At first glance, Reservio seemed like a booking system, that would suit our needs. Unfortunately it lacks some key features. We tested several systems on that day, and I don't remember what particular... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A Reservio nagyon hasznos, mert rendkívül sokat segít az időpontok lefoglalásában, és így sok időt és energiát takarítunk meg. Könnyű használni, így mi is és a klienseink is gyorsan könnyen tudjuk has... Vis mer
Hledal jsem nejvhodnější systém pro plánování třídních schůzek rodič-učitel- žák. V porovnání s ostatními systémy mi přišel nejvhodnější. Nastavení bylo velice rychlé a intuitivní. Pro naši základní š... Vis mer
Dobrý den, masírují a proto je pro mě tento systém rezervovani si termínu úplně nejvíc výborný:) zkouším zkušební verzi a jsem spokojená, teď ještě aby bylo dosti klientů :) Jako podpora pro start ma... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Reservio is a SaaS platform that provides software for beauty and wellness professionals worldwide. We save time and earn money for thousands of entrepreneurs by taking care of business management tasks such as scheduling, sales, or team management, allowing them to focus on creating the best customer experience.
Kontaktopplysninger
Tsjekkia
- support@reservio.com
- reservio.com
3,9
Bra
116 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Rychlá a přesná komunikace
Rychlá a přesná komunikace. Systém splňuje přesně naše požadavky.
14. november 2025
Anmeldelse skrevet uten oppfordring
super consigliato!
Abbiamo iniziato a utilizzare Reservio per snellire la gestione di alcuni corsi che proponiamo: ci troviamo molto bene, è intuitivo nella fase di settaggio e di utilizzo da parte dell'utente finale e sta semplificando il lavoro. Molto apprezzato anche l'attenzione verso il mondo non-profit attraverso la scontistica. Consigliato!
8. oktober 2025
Anmeldelse skrevet uten oppfordring
I was pleasantly surprised by how simple and user-friendly the app is.
Creating and managing reservations is truly easy and intuitive – everything can be handled in just a few clicks, without any unnecessary hassle.
Compared to other systems, I especially appreciate the overall look and feel of the app, as well as the customizable page that businesses can create. It looks modern, professional, and well-organized. It gives companies a representative space to share information about their classes and activities, while also allowing clients to sign up quickly and easily.
For me, it’s a great solution that combines functionality with thoughtful design – exactly what I value in today’s digital tools.
23. september 2025
Anmeldelse skrevet uten oppfordring
YCon Science Fiction and Gaming
Having a platform that can be accessed and have people register for events allows us to determine numbers in advance to better prepare to provide the best experience we can to our attendees. Reservio lets us do this I just wish that the description of events was more front facing to the clients so they could see more info about what they are registering for.
30. mai 2025
Anmeldelse skrevet uten oppfordring
Love this platform
Love this platform! Good functions & support.
15. august 2025
Anmeldelse skrevet uten oppfordring
Dance Studio Review
We used the standard version for booking private lessons during the last dance season. Administratively, it was very easy to use and set up. We have a number of teachers with different availability, and it was simple to enter the available times each month. Families also found it very easy to use, and it’s great that the system automatically emails appointment confirmations and reminders. This was our first time using an online booking system and we are very satisfied with our experience. We will definitely be using Reservio again next dance season.
11. august 2025
Anmeldelse skrevet uten oppfordring
Very messy system very bad support and…
Very messy system very bad support and i not recommend it so many issues
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Reservio
Dear Marcin,
Thank you for your feedback, though we're sorry to hear about your experience. We take every review seriously and made an effort to reach out through Trustpilot’s "Request information" tool to gather more information and investigate the issue — unfortunately, we did not receive a response from you.
We've reviewed our support records and could not locate any conversations that match this review. Without further details, we're unable to address the specific concerns mentioned.
We remain committed to providing a clear, reliable service and responsive support. If you'd like to speak with us directly, please reach out at support@reservio.com — we'd still be happy to help.
On behalf of the Reservio team,
Petra
A fuir!!!
A fuir! Ils viennent de me prélever 108€ en prétextant que j'avais activé le renouvellement automatique lors de mon achat précédent, et que c'est ma faute car je n'ai pas répondu à leurs 2 e-mails de rappel (en hospitalisation depuis 3 semaines) ! C'est inadmissible! aucun recours ni bienveillance alors que j'ai souscris 6 abonnements depuis 2023 (300€)
9. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Reservio
Bonjour,
Merci d’avoir partagé votre avis. Nous sommes sincèrement désolés d’apprendre votre frustration et comprenons que cette situation ait pu être difficile.
Votre abonnement a été renouvelé conformément aux conditions initiales, incluant le renouvellement automatique et l’envoi de rappels par e-mail en amont. Dans vos échanges avec notre service client, il n’a pas été fait mention d’une hospitalisation ou d’un manque d’accès à un ordinateur — uniquement du fait que vous n’utilisez plus l’adresse e-mail liée à l’abonnement. Toutefois, il s’agit de la même adresse que vous avez utilisée pour communiquer avec nous et que vous aviez fournie lors de l’inscription.
Après avoir examiné attentivement votre dossier, nous devons confirmer qu’un remboursement ne peut pas être accordé. Nous comprenons que ce ne soit pas la réponse que vous espériez, mais restons à votre disposition pour vous aider à gérer votre abonnement à l’avenir.
Cordialement,
Petra
team Reservio
I have been evaluating the software for…
I have been evaluating the software for our not-for-profit organisation and the experience so far has been excellent. I originally registered too early as we are a seasonal organisation so I used my trial too early. They were very kind and allowed me extra time. The software is necessarily quite complex, so I have been chatting with online support a lot, and they have always been very polite, prompt and most of all patient.
7. april 2025
Do not recommend
I've been using Reservio for over 10 years. I do not recommend it and would switch to another appointment scheduler if it wouldn't require so much work. Their customer service is terrible and the product is glitchy.
31. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Reservio
Hello,
Thank you for sharing your feedback. We’re truly sorry to hear that your recent experience hasn’t lived up to your expectations — especially after more than 10 years of using Reservio. Your long-term support means a great deal to us.
We always strive to provide timely and helpful customer support, and in your case, we responded to all inquiries promptly and did our best to resolve your request to your satisfaction. We’re sorry to hear that this effort didn’t meet your expectations.
We’re continuously working on improving both our platform and our service. If there’s anything specific you’d like us to revisit or assist with, please don’t hesitate to reach out — we’d welcome the opportunity to make things right.
Kind regards,
Petra
team Reservio
Extrêmement déçu!!!
Extrêmement déçu!!!
J'utilise cette application depuis maintenant 3 ans et je déconseille fortement l'option paiement CB pour les clients surtout si vous ne voulez pas avoir de problèmes! Entre des bugs de réservations, des prélèvements CB clients en doublon voir 4! Et j'en passe
A fuir!
27. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Reservio
Bonjour,
Nous sommes désolés d’apprendre votre frustration et vous remercions pour votre retour après ces 3 années d’utilisation de Reservio.
Le problème lié aux prélèvements par carte bancaire en doublon a été analysé et entièrement résolu. Bien que nous fassions tout notre possible pour limiter ce type d’incidents au strict minimum, des problèmes techniques peuvent malheureusement survenir. Soyez assuré(e) que dans ces cas-là, notre équipe intervient rapidement pour corriger la situation et accompagner les clients concernés.
Nous vous remercions pour votre confiance et restons à votre disposition si vous avez d’autres questions ou besoins.
Cordialement,
Petra - team Reservio
Una buona piattaforma per piccole associazioni
Siamo una piccola associazione e cercavamo un sistema che fosse semplice, per raccogliere le adesioni ai nostri eventi. Abbiamo usato altre piattaforme prima di arrivare a Reservio. Perciò eravamo un po' cauti nell'entusiamo. Invece è stata una piacevole scoperta.
I nostri soci e amici hanno trovato le modalità di iscrizione semplici e intuitive. Creare eventi è facile anche dalla applicazione. Gestire pochi collaboratori con eventi semplici come i nostri è possibile anche con un piano base.
Sicuramente ci sono ancora degli aspetti perfezionabili, per rendere lo strumento più personalizzabile, ma già così noi ci riteniamo soddisfattissimi.
18. mars 2025
Anmeldelse skrevet uten oppfordring
pour l' ASSOCIATION FBS
pour l' entrepise, le logiciel est intuitif et simple d'utilisation Le service en ligne est très rapide et soucieux de résoudre ou répondre aux questions
Pour les clients les reservations se font par le biais d'un qr code ou directement sur la plateforme
simple et rapide
seul bémol rencontré : problème de réservation rencontré avec les téléphones apple, lien d'activation du compte pour les clients jamais reçu ( SPAM vérifié) ou après X tentatives.
26. august 2024
Anmeldelse skrevet uten oppfordring
Prenotazioni per gli eventi
Utilizziamo Reservio per raccogliere le prenotazioni di partecipazione agli eventi organizzati dalla nostra associazione. E' perfetto in tutto e ora c'è anche la possibilità di aggiungere una modalità di pagamento!!
24. juni 2024
Anmeldelse skrevet uten oppfordring
Looks great
Just tried the trial version which seems to be very useful and helpful. Looking forward the cooperation and saving time.
18. april 2024
Anmeldelse skrevet uten oppfordring
Piattaforma semplice da usare e completa
Piattaforma semplice da usare, servizio clienti disponibile. Possibilità di avere sconto non profit per la nostra organizzazione Fusolab. Ci ha permesso di avere un meccanismo di prenotazione semplice ed efficace.
1. mars 2024
Anmeldelse skrevet uten oppfordring
We are very satisfied with Reservio!
1. februar 2024
Anmeldelse skrevet uten oppfordring
CLÁUSULAS ABUSIVAS, ENGANANDO O CONSUMIDOR
Eu estava usando o Reservio, mas decidi cancelar meu plano, afinal não usarei.
No site não tem a opção de cancelar porém quando abri minha assinatura falava "Seu plano termina em 29 de dezembro, 2023"
Pois bem, se não há opção de cancelar, e o plano TERMINA, pensei que deveria ser assim então que a plataforma funcionava.
Mas no dia 29 fui cobrada pela renovação, porém um valor que NUNCA paguei antes de R$ 474. Entrei em contato no mesmo dia mas não tive resposta. Hoje (02/01) consegui falar com uma atendente e ela me enviou um print dos termos em INGLÊS falando que não era possível. No site fala "Garantia de 15 dias de devolução do dinheiro" mas nesse termo EM INGLÊS diz que não é válido para renovação. Isso não está escrito no site por que? e por que não tem opção de cancelar então?
Só para enganar o consumidor! que vergonha!
Mesmo nos termos falando que pode haver exceções e que a decisão é da Reservio, não se importaram em reembolsar.
Pedi o reembolso e foi negado, um péssimo atendimento feito por Kristyna no suporte.
29. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Reservio
Hello,
Thank you for sharing your experience with us. We understand that automatic renewals can be surprising, and we want to ensure clarity in our process. For this reason, customers receive two advance notifications about upcoming renewals to help avoid unexpected charges.
Our renewal policy is designed to maintain uninterrupted service, with refunds applicable only within the first 15 days of an initial purchase, as outlined in our terms.
If you have any further questions or need support, we’re here to help.
Take care,
The Reservio Team
Ils débitent les utilisateurs sans leur…
Ils débitent les utilisateurs sans leur consentement et refusent le remboursement! C'est inadmissible! Vous me devez 115Euros!
1. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Reservio
Bonjour,
Merci pour votre avis. Je comprends votre frustration et je serais heureux de clarifier notre politique. Comme indiqué dans nos conditions générales, les renouvellements automatiques sont en place pour garantir un service ininterrompu, et les utilisateurs reçoivent des notifications à l'avance pour chaque renouvellement. De plus, les remboursements sont possibles dans un délai de 15 jours après le premier achat.
N'hésitez pas à nous contacter si vous avez d'autres questions ou besoin d'assistance.
Cordialement,
Reservio team
Email Spam - Out of control.
Being spammed as well, it's very annoying.
27. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Reservio
We are sorry to hear about the inconvenience you've been facing with the excessive emails. It's important to clarify that the spam attack was initiated from our platform. However, the attackers used AOL and Yahoo email services to send multiple emails, which unfortunately, we have no control over.
We understand how frustrating this situation can be, and we've already taken steps to enhance our spam prevention measures to prevent such incidents in the future. Your feedback is valuable to us as we strive to provide a secure and enjoyable experience for all our users.
We apologize for any inconvenience you've experienced, and if you have any further concerns or questions, please feel free to reach out to us. Thank you for bringing this matter to our attention.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.