Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Vis mer
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Brilliant service by Matthew. Very knowledgeable and answered all of my questions and gave me advice on how to prevent the fault from reoccurring. Matthew worked tidily and efficiently and even made a... Vis mer
Excellent service. From 1st contact to finished repair. The guys kept me informed and were even able to re schedule at short notice. I would definitely recommend them. Scott was amazing, polite and... Vis mer
Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Kontaktopplysninger
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Storbritannia
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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Very satisfied customer
Matthew the engineer was very knowledgeable about the problems with our dishwasher. He solved the problem and gave advice as to how to avoid a repeat.

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So our 3 month old samsung fridge…
So our 3 month old samsung fridge freezer stopped working, we were visited by Matthew from the repair guy.
When I say this guy knew his stuff I ain't joking, he was so knowledgeable about the product and to top it off he was a great guy. Freezer back up and running like new.

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First class service from Matthew at The…
First class service from Matthew at The Repair Guys again. Repaired our dishwasher. Highly knowledgeable, friendly, on time, tidy and did a brilliant job. Highly recommend and Matthew is a credit to the company.

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Great service
Great service. Job done. No particular urgency our end. Thankful for the good communication.

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Scott collected my microwave for…
Scott collected my microwave for repair. Was kept informed of progress and it was returned repaired with text messages and calls informing me exactly when arriving. Very good service.

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Excellent service very efficient and…
Excellent service very efficient and courteous lovely job TV looks brilliant thank you very much

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Quick response to the problem with the…
Quick response to the problem with the television, contact with the manufacturer to sort out the issues and generally a good service.

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I have been really impressed with the service
I have been really impressed with the service. Very quick call-out time. Scott, who did the repair, was very efficient and fixed everything. This is the second time I've now used them, and on both occasions Scott has been brilliant with our televisions. Thank you so much.

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Matthew was brilliant
Matthew was brilliant and provided a top-tier service. He was very quick, friendly, and diagnosed the issue with my tumble dryer immediately. He explained exactly what was wrong and ordered the parts straight away. Even though he warned me that parts might be tricky to source due to the specific brand, he assured me he’d do his best to get it sorted. I wouldn’t use anyone else for my appliances now—highly recommend

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Matthew from Repair Guys is brilliant
Matthew from Repair Guys is brilliant. He came out within the allocated time slot and also let me know he was on his way, which was very helpful. He was very knowledgeable and very helpful in giving his advice. Very quick to work out the issue with my fridge. 100% recommend

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Matthew was friendly and professional
Matthew was friendly and professional, did a quick repair to stop the incessant beeping while we wait for a new door to be delivered. Very grateful to him. Thank you

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What a top class experience with the…
What a top class experience with the Repair guys , Rich and Mike.
They replaced the tv screen in such a short period. There manner attitude confidence was totally brilliant. Thankyou very much. A excellent job.
Also to the Office manager Cheryl. From the start she was outstanding. Her communication was excellent very helpful and supportive. A brilliant company.
Many Thanks. I am very happy with this experience 😀

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Good service and lightning quick…
Good service and lightning quick install and troubleshooting from Scott.
Repair guys are easy to communicate with and overall experience has been very positive.

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Prompt and efficient service
Prompt service .
Polite and efficient technician with good communication

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Faulty tumble dryer
Faulty tumble dryer, they rang and organised a repair for as soon as possible! Which is as really good! Matthew came round and repaired the tumble dryer. Good chat, friendly. Can’t complain just what was expected.

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After reporting the faulty TV to John…
After reporting the faulty TV to John Lewis under their guarantee they arranged for the Repairguys to inspect the TV. Scott turned up and indicated what he thought the fault was and would take it back to be repaired. This repair was done and Scott returned the TV

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Amazing service, highly recommend
Matthew was friendly, quick and efficient. He is very polite and patient and always happy to share his knowledge to widen the lifespan of your appliances and I can not recommend him enough!

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The excellence of this company's…
The excellence of this company's customer service cannot be overstated! Every interaction I have had with them has been extremely helpful and friendly. On my first call Darren was great trying to help sort out the warrantee so that I wouldn't be saddled with the repair cost. Then either Richard or Nicholas (I am so sorry I can't remember your name) went above and beyond at the very end of the day on a Friday to sort stuff out for me. He didn't try to rush me off the phone so that he could go home, and was instead patient and helpful until the situation was sorted. Both the lovely Pete and the equally lovely Hayden, the engineers who came to look at the freezer, were fantastic. Knowledgeable, honest and helpful. I really cannot recommend these guys enough. After initially trying to speak to someone at Samsung, which left me frustrated, fuming, and none the wiser, it was a breath of fresh air to speak to the chaps at the Repair Guys. Can't thank you all enough.

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Very nice man and very helpful.mademe…
Very nice man and very helpful.mademe aware of what he was saying

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Thank you Matthew 🙏 Got on the job…
Thank you Matthew 🙏 Got on the job straight away and communicated what was wrong with the washing machine.
Dishwasher was sorted very quickly with no issues.
Cheers !

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