RENT A ROOM Anmeldelser 

128
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Went from London to Coventry to view their single room via booked appointment. On arrival to appointment , i was shown a wrong double room. Upon enquiry, i was told single room has gone over the weeke... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over. Carrie was fa... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and And... Vis mer

Vurdert til 5 av 5 stjerner

I found myself in a really bad position and needing a home quickly, I found Carrie at Rent a room and the experience from start to finish was amazing. I had a few financial issues, but carrie advised... Vis mer

Informasjon om virksomheten

  1. Eiendomsforvaltning

Skrevet av virksomheten

RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

128 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 16 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(128)

27 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good

Yes, I extremely. happy about the room.My thinking I staying with nature. outside the garden & railway crossing.

26. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra RENT A ROOM

Thanks for your positive review, we hope you enjoy your stay in the property :-)

Vurdert til 5 av 5 stjerner

Simple, easy, quick and friendly 5 stars

Andy and Carrie offer a 5 star service. From booking the viewing on the same day to moving in. The whole process was simple and the two of them are very easy going and approachable. I would recommend 100%

4. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra RENT A ROOM

Thanks for your review, we hope you enjoy staying at the property.

Vurdert til 1 av 5 stjerner

Been blocked and no responses from…

Been blocked and no responses from company for over 2 weeks after the matter was supposedly handed to their directors. Absolute liars and cheats do not trust

16. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra RENT A ROOM

Alex (and your various alter-egos), I have given you the reasons why your referencing fee was kept perfectly legally. My email address is in the reply to one of your many negative reviews on here - you have not contacted me yet are happy to post here thatw we're ignoring you.
Because we rejected your application as you failed referencing by not being able to prove your income, we retained the £50 holding deposit allowed within the tenant fee act.

Vurdert til 1 av 5 stjerner

Company never replies

Company never replies, have been waiting for the director of the company to contact me for over 3 weeks now with no response absolute joke of a company and will steal your money do not send them anything

1. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra RENT A ROOM

Hi Gordon, I'm sorry you've felt compelled to write this review. I wonder if it for the right company as I have no emails/phone calls from a "Gordon" and we've had no applications from anyone called Gordon either.
If it is us you're looking for, you can email me directly: russ@rentaroom.biz and I will look out for it, even though I'm on holiday until 21st August.
Russ

Vurdert til 1 av 5 stjerner

Worst company to find a house for you

Worst company to find a house for you. They are not allowed to charge you for referencing. Legally anyway but Andy has no qualms about lying to get what he wants. Will ignore you for over a week but then say you were the one avoiding him. Don't trust this company at all

EDIT: Then why was I lied to by Andy? I was told I wasn't eligible for a refund as I hadn't responded within a day but he ignored me for over a week when I was asking about the referencing. Theres no way to contact the referencing company for an answer as I hadn't had one in over a week. Had to wait till Andy responded to Mr which was when the referencing company finally got back to me. Shady company with shady tactics lying to people in person about the requirements. You can't do or see any of the referencing requirements until you've paid the £50 which is disguised as a holding deposit so it looks legal.

5. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra RENT A ROOM

Hi Alex, thanks for leaving this review twice (and once under another false name).

Your application was rejected because you failed to provide the documentation required to pass referencing - namely a self assessment as you told us you were self-employed.

Our holding deposit of £50 is perfectly legal under the Tenant Fee regulations:
https://www.mydeposits.co.uk/content-hub/holding-deposits/

The terms are displayed on the first stage of our application form prior to the payment of the holding fee:
https://www.rentaroom.biz/apply/

Unfortunately by not being able to provide proof of your income, you failed the affordability test and your application was rejected. On this basis, we are entitled to retain the £50 holding fee to cover reasonable costs incurred in processing your application.

Thanks
Russ - RENTAROOM

Vurdert til 5 av 5 stjerner

Very friendly nice people and easy…

Very friendly nice people and easy process

5. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra RENT A ROOM

Thanks Simon, we appreciate you sharing your experience and are glad it was a good one :-)
Russ - RENTAROOM

Vurdert til 5 av 5 stjerner

When I needed somewhere fast and…

When I needed somewhere fast and affordable... these guys were there for me. Andy from Rent a room is a really nice and helpful bloke, and got me into my room in the matter of day or so. All legitimate and above board (unlike some of the dodgy ones out there), I cannot be more thankful for how they helped me out and at the speed they did it. Rent a room are one of the good ones and can personally vouch for them.

25. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very bad house

Very bad house, no proper amenities!
Dirty kitchen, heater doesn’t work well!
Bathroom and toilets are kept dirty always
Housemates are smoking
The house is smelling always

Please find another house for me

28. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very happy with my experience

Very happy with my experience. Nothing was too much trouble and the process of moving was fast, straightforward and not stressful at all night recommend

23. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Not one to write reviews but have to…

Not one to write reviews but have to give credit where it’s due. Carrie, Andy, Gemma + the really lovely handy man are amazing. Really quick to resolve any concerns, respond quickly and communicate effectively. Couldn’t ask for a better team!

9. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

203 Edward Street - D

I had a room in nuneaton for three months on such short notice. Moved in November 2022. Carrie was briliant, and she ensured the process was all smooth on me. I will recommend them for any tenant who is looking for better value with all included. Most handy item in the bedroom was having your own refrigerator. 😀
Thank you Rent A Room.
Dani x

2. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Reliable, professional and great company

What a great company rent a room is! From the very first email up until moving everything went amazing. We were greeted at the property for our viewing by Andy on lettings who was very professional and let us look around answering any questions we had.

We fell in love with the property and Andy sorted out the application form for us. We were kept up-to-date with all the checks and application status throughout the process. We also spoke to Carrie on Lettings who is just so wonderful and professional always willing to help when needed. Nothing was ever too much for Carrie. She is a great part of the team!

When we received the news that we had been accepted for the property we were overwhelmed and so grateful for everything Andy and Carrie had done for us.

Moving was so easy with Rent a room and I would highly recommend using them again if I ever needed too ( I hope I never have too move lol)

Will recommend to friends and family about the fantastic customer service I received and thank you both again

18. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast service

Fast service, polite staff, no issues and simple process, all the checks were completed in a very short time

1. november 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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