RentADrive.pt Anmeldelser 87

It is with great pleasure that I recommend Rent A Drive. The car was delivered to a convenient parking area not far from where we were staying. Everything was clearly explained and demonstrated, and they even connected my phone to the car’s system. They answered questions I hadn’t even thought to ask at the time—but that came up later during the trip.

They also gave us useful information about parking and roads, and sent the location of a convenient gas station on the way to the airport. The return process was clearly explained: the car can be returned directly at the airport. The pickup and drop-off locations are different, as are the times (morning and very early morning before the flight).

The car was excellent—clean and very comfortable. Everything was arranged so that we could simply enjoy our trip.

Many thanks!

I felt secure during the whole trip because if anything happened, they made sure they helped us! Very honest and the whole process was really easy and stress free. The car was in really good conditions! I recomend it :)

I have a 24 years experience with car rental service.
This company is the the best!
Honest, friendly and professional from the beginning to the end. Everything worked as planned. Emphasized aspspects: you can pick up the car at the airport in Funchal and leave it at the port, and the other way round. They have a small deposit in comparison with renown big rent-a-car companies. The cars ar quite new (2-3 years old), in perfect condition, and very clean!
I love their policy when they kindly ask you "if possible, please, return the car not super clean but normal clean!".
You can actually feel that they thare doing the best to be professional and friendly and not just the typical plastic professional!
I highly recommend this company!!!

Attenzione! Se siete giovani guidatori o avete una franchigia, faranno di tutto per trattenervi l'intero deposito. Avevo pagato l'assicurazione "Young Driver CDW" che limitava la mia responsabilità a 250€ esatti (che ho dovuto lasciare come deposito).

Alla riconsegna si sono inventati due micro-graffi. In soli 20 minuti, senza consultare alcun carrozziere, mi hanno emesso la fattura (FR 01P2026/602) usando un trucco contabile vergognoso. Hanno preso due danni dalla loro tabella (185€ e 195€) e hanno applicato due "sconti" finti e ingiustificati (di 60€ e 70€), abbassando il costo di ogni danno a 125€. Totale magico? 250€ esatti.

Hanno manipolato la matematica con l'unico scopo di arrivare esattamente al limite massimo della mia franchigia e prosciugare il deposito fino all'ultimo centesimo, senza alcun reale intento di riparare l'auto. Pratica commerciale scorretta, già segnalata al Centro Europeo Consumatori!

We had a very smooth and positive experience renting a car 😊
Everything went perfectly from start to finish.

Sancho, who assisted us, was extremely friendly, helpful, and professional, he made the whole process easy and stressfree.

The company is definitely worth recommending, especially as no credit card was required, which made things even more convenient.
Overall, a great experience, we would happily rent from them again.

O Nino, o Sancho e o Pedro foram incríveis connosco! Atendimento pelo whastapp muito rápido e competente. Empresa local, gerida por pessoas responsáveis e com vontade de proporcionar uma experiência tranquila e segura. Obrigada! Recomendo.

Excellent service in every detail! Punctual, friendly and with no hidden or unexpected charges. They pick you up from the airport and take you back as well - whether early in the morning or late in the evening - at no extra cost. Highly recommend it!

Experiência autêntica e sem stress

Fiquei extremamente satisfeito com o serviço da RentADrive Madeira. Todo o processo foi simples e bem organizado, desde o levantamento do carro até à sua devolução. A equipa demonstrou sempre grande profissionalismo e disponibilidade, o que trouxe uma enorme sensação de confiança ao longo de toda a experiência. O veículo encontrava-se em excelentes condições, limpo e muito bem cuidado. Sem dúvida, um serviço a recomendar.

Sem dúvida a melhor experiência de alugueres que já tive, profissionais simpáticos e sempre dispostos a ajudar, carro limpo, abastecido e em excelentes condições. Muito flexíveis e práticos na hora da entrega e da recolha, com preços justos.
Recomendo imenso, foi uma excelente experiência e com certeza irei repetir.

I had a very positive experience with RentADrive. Communication was clear, the car was in great condition, and the whole process was smooth and professional.

What really stood out was how fair and customer-oriented the team handled a minor issue at the end of the rental. Very transparent, respectful, and solution-driven exactly how it should be. Good to know that there are still fair Rent Services!

I can genuinely recommend RentADrive and will definitely rent from them again.

We had a very bad experience with this car rental company in Madeira and we do not recommend them.

I booked a car online for 110€, which was clearly shown on their website. However, when I arrived, the final price suddenly increased to 180€, without any clear or transparent explanation of the extra charges. They were unable or unwilling to clearly explain what these “taxes” were.

On top of that, they demanded a 1500€ deposit, or alternatively forced us to buy an extra insurance for 20€ per day, which we paid. Even after that, the price kept increasing.

When we went to pick up the car, they asked for another 150€ “commission/deposit”, saying that “some of the money you will receive back if everything is fine”. This was never clearly stated during the booking process and felt extremely misleading.

At that point, the price had gone from 110€ to 180€ + additional charges, which is unacceptable. We firmly refused to pay and asked either to receive the car for the agreed price or to get a full refund.

This business uses hidden fees, pressure tactics, and unclear explanations. It felt like they were constantly trying to take more money out of our pockets.

Very disappointing and unprofessional experience. Be careful and read everything twice before booking — or better, choose another company.

Muy buena fue muy fácil y barato sin depósito y volvería a rentar en el mismo
Lugar da confianza y es rentable. 🙌🏽

I have never had such a friendly and pleasant experience with a car rental company. They really did everything possible to take the best possible care of us. An absolute recommendation.

Very punctual.
Clear and concise, timely communication.
No annoying upselling.

Great experience! Very responsive, friendly, and the process was incredibly simple. Highly recommended.

Fin service, og venligt personale. Ingen forsøg på at påtvinge lejer ekstra forsikringer, eller andet uoverskueligt påtvunget mersalg. Det her er et ordentligt biludlejnings selskab, som opfører sig troværdigt. En af de bedste biludlejnings oplevelser jeg har oplevet. Kan absolut anbefales. Vi fik udleveret bil i lufthavnen ud fra dialog på Whatsapp, der er ingen fysisk kontor, men det virker helt uden problemer. Det samme med aflevering. Vil helt sikkert bruge selskabet igen. Seriøs og troværdig biludlejer.

Everything went smoothly from start to finish! The car was in perfect condition, the price was very reasonable, and the full coverage gave us great peace of mind. The whole team was super responsive and friendly - highly recommend this rent-a-car in Madeira!

High-quality service without complications or extreme demands, and very helpful staff. I recommend this agency without a shadow of a doubt.

Ok, Let's be honest, this team is the best, if you need a rental, this is the place, these people are exceptionally kind, warm-hearted and professional!

Very friendly and helpful staff, flexible pick-up and drop off. Quick to reply, great service.