Rentacar Prestigio Anmeldelser 

Warning: This rental company at PULA Airport (Croatia) appears to operate under several different brand names, including AddCar, Prestigio Rent, Wheego, ABC Car Rental and CarJoy.
I rent cars on average around 10 times a year, and I have never experienced anything like this.
One of the main reasons I chose this rental company was because both the booking confirmation and my voucher clearly stated that the office was open until 10:00 PM. I arrived at 9:15 PM, only to be told that I was "after office hours" and had to pay an additional €70. When I showed the employee my voucher, I was told that this was CarJet's mistake and that she simply didn't care.
I was then told: "Do you want the car or not? If you do, you have to pay the €70. Otherwise, go somewhere else." When I questioned the charge, she even refused to hand over the car altogether. Only after a lengthy discussion did I eventually receive the vehicle. I felt completely pressured into paying. It was an absolutely awful experience.
To make matters worse, a higher security deposit was blocked than the amount stated on my voucher, I had no choice but to accept. I was also warned that even bird droppings on the car could result in cleaning and administration charges, and that I absolutely had to wash and vacuum the car before returning it.
Instead of enjoying my holiday, I spent the entire time worrying about what would happen when I return the car and what additional charges I might face. I slept poorly because of it, and it significantly overshadowed my holiday.
The only reason I am giving 2 stars instead of 1 is because the car itself was fine, and the return process went smoothly thanks to a friendly and correct employee. Unfortunately, that did not make up for the way I was treated by the employee when collecting the car. Her sudden refusal to hand over a vehicle that had already been booked and partially paid for, was extremely intimidating and something I found genuinely distressing.
Without a doubt, this was the worst experience I have ever had with a car rental company.

I recently booked a car directly through the Prestigious website for my trip to Rijeka, and I couldn't be happier with the experience. The car was in excellent condition, and the service was outstanding. Compared to my previous experiences with Sixt, Prestigious was far superior. I have no complaints and highly recommend their services.

À notre arrivée à l'aéroport de rijeca a 21h40 , nous avons été reçu par un vendeur plus que douteux ( Tony priznic)
Qui a été déjà mentionné à plusieurs reprises dans d'autres commentaires négatifs sur des sites de notation
Arrivé sur place vu que nous avons une carte débit alors que il est mentionné sur le site de prestigieux qu'elles sont acceptées le vendeur refuse de nous donner la voiture si on ne paye pas une assurance supplémentaire de 950 euros
En discutant un peu au bout de 5 minutes cette fameuse assurance optionnelle descend à 600 €
Il nous dit qu'il a fait le tour du véhicule lui-même pour nous faire gagner du temps mais en contrôlant nous-même le véhicule nous avons remarqué de nombreux impacts non mentionnés sur ces petits schémas
Au retour du véhicule expérience différente reçu par un petit jeune qui a fait le tour du véhicule n'a trouvé aucun défaut et a repris la voiture
Il faut que les plateformes de location n'envoie plus leurs clients chez se Tony qui essayera thématiquement de vous escroquer
Ce genre d'expérience vous laisse forcément un goût amer dans vos vacances

I rented a Vitara from rentacar-prestigio.com in Rijeka… WARNING: HORRIBLE, CRIMINAL SCAMMERS!
I rented a Vitara from rentacar-prestigio.com in Rijeka airport 21-24 of September, looking aside the most nasty representative and filthiest rental car office I have ever seen, this is what happened when I was robbed 1410 euro:
Upon returning the car I was accused of causing the "damage" (1 cm minor scratch BELOW EVEN visible surface on the driverside, left bumper) I refuse to accept what I was made liable is because of the following reasons
1. Not something I have caused.
2. Impossible to have discovered, I cannot be sure this "damage" was already there when I took out the car.
3. This "damage" is something you would normally consider as normal part of usage, I strongly argue that this in fact is not even a damage, hence the "".

Furthermore I noticed a scratch that according to the renter was not necessary to document, he overly nice and servile behaviour when I picked up the car proved to be a very valid red flag, NOTE! To compare it was far worse than the "damage" I was accused of having caused
I notified airport staff and airport police about the matter and both looked at the damage on site and both just shook their heads.

To summarize, this is outrageous and fraudulent and CRIMINAL behaviour from rentacar-prestigio.com rental company and to argue that the bumper must be replaced borders would be just laughable would I not been charged this ridiculous amount, 1410 euro!!!

I am still awaiting their customer care response and the 2700 Euro deposit

They don't take debit card even tho it's written in your voucher ! They said that it wasn't their fault..
And then, they don't offer you any option...oh yes they did : take the assurance for around 200€!!!
Don't go there !!!

the worst company they offered me, I rent the car in Rijeka, (com DISCOVER CAR very good company) I rented the car at the end of May 2022, one hit me and made a 1 centimeter scratch then they found another scratch which I then checked and it was one they had already reported when picking up the car in all they took €400 from me and then of course they asked for damages from the association of the one who bumped me, dishonest and thieves, never again with these people who try to steal as much as possible

réservation du 9 au 19 septembre d'une voiture de location à réserver dans votre société. Nous avons effectué un paiement à l'aéroport de Dubrovnik, 200 euros de "DEPOSIT" pour la garantie en cas de non paiement de stationnement excès de vitesse ect... Cependant, malgré plusieurs relances téléphoniques je ne parviens toujours pas à être remboursé de ce montant presque 2 mois après!!! L'agence de DUBROVNIK, renvoie la balle à l'agence de SPLIT et inversement.

I allow myself to contact you regarding our reservation from September 9 to 19 of a rental car reserved in your agency. We made a payment at Dubrovnik airport, 200 euros of "DEPOSIT" for the guarantee in the event of non-payment of parking in the event of speeding ect ... However, despite several telephone reminders, I did not succeed still not to be reimbursed for this amount almost 2 months later !! The agency of DUBROVNIK returns the ball to the agency of SPLIT and vice versa.