If I could give zero stars I would
If I could give zero stars I would . Received my brow pencil and soon as it hit brown the end broke off . Zero customer service response
16. april 2026
Anmeldelse skrevet uten oppfordring
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Informasjon om virksomheten
Skrevet av virksomheten
Relume is an innovative platform that provides a comprehensive library of Webflow components and templates, designed to expedite the web design process. At https://library.relume.io/, users can access a vast collection of ready-to-use design elements that are highly customizable and easy to integrate into Webflow projects. Designed for web designers and developers, Relume aims to enhance productivity by enabling users to build visually appealing and functional websites without starting from scratch. The platform emphasises ease of use and efficiency, making it a valuable resource for both beginners and seasoned professionals in the web development community.
Kontaktopplysninger
Australia
- support@relume.io
- relume.io
3,0
Middels
5 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
URGENT WARNING: Attempted unauthorized charge of $1,296 after cancellation
I am writing this to warn other potential users about the billing practices at Relume.
I signed up for a 7-day trial of the Team Plan.
I cancelled the subscription within a few hours on the same day.
I verified via the 'Accounts' page that my plan had successfully reverted to the "Free Plan".
Despite following their cancellation process correctly, Relume attempted to charge my card the full annual subscription fee of $1,296 this evening.
This appears to be a severe failure of their billing system or a deliberate "dark pattern" designed to catch users out. Fortunately, my bank flagged and declined the transaction, but had it gone through, I would be fighting to recover a significant sum of money.
I have reported this incident to UK Trading Standards. If you use this service, do not trust the "Cancel" button—remove your card details immediately.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Relume
Hi,
Thank you for taking the time to share your feedback. I’m really sorry for the concern and frustration this billing attempt caused.
I can see that our team has already been in touch with you via email to clarify what happened and help resolve the situation. If anything is still unclear or you have further questions, we’re more than happy to assist.
Please feel free to reach out to us anytime at support@relume.io
Chitra from Relume
BIG SCAMMER COMPANY!
BIG SCAMMER COMPANY!! THEY WILL CHARGE YOU 480$ AFTER YOUR FREE TRIAL. FCCK THIS SHIT COMPANY
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Relume
Hi wernhard,
We’re really sorry to hear about your experience with Relume. We want everyone to feel confident and supported when using Relume, and it’s important to us that your experience is always clear and straightforward.
I can see that our team has previously been in contact with you directly, and we’d be more than happy to continue the conversation to get everything sorted.
If you’d like to pick it back up, you can reach us anytime at support@relume.io. We’re always happy to help.
Chitra from Relume
amazing
The website itself is amazing and makes everything so easy and running it is easy
12. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Relume
Hi K M,
Thanks so much for your kind words! We’re really glad to hear that your experience with Relume has been smooth and easy. If there’s ever anything we can do for you, just let us know!
Thanks for supporting Relume 🙂
Chitra from Relume
Awesome and wholesome customer support
Special shoutout to the Relume.io customer service. Whilst technically not a customer I did sign up for their 7-day trial with a credit card as payment method for when this trial would expire. My intentions were to review the functionality of a certain feature, to help out a friend who already had the year subscription from a few weeks prior. Short story shorter, I forgot to cancel before the trial ended and received an email about payment information for my new year long subscription. I went literally pale and thought this would be a fun one to explain at home but quickly cancelled my subscription and contacted Relume's customer support via email to ask for a refund.
I received an update on my ticket in exactly 24 min!
Yes, twenty-four minutes with this reply:
"Hi [..],
No problem at all, the refund has been issued! Please see attached Stripe refund receipt.
..."
5. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Relume
This made our day, N.P.!
I’ll be sure to pass your comments on to our team. They’ll be happy to hear it. Thanks for supporting Relume 🙂
Chitra from Relume
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.