Outstanding customer service. Thanks Christopher for your patience and help. Only popped in for a few bits and after trying it on, ended up with a sensational rubber FURRJOI Silicone X-Dog hood! Quali... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Went into the store today when we arrived in London, the staff were lovely and super inviting. When we went downstairs we were greeted by Tony who was super knowledgeable, guided us on everything we w... Vis mer
Fantastic store, with really high quality products. Staff were incredibly helpful and offered great advice, as well as input on sizing and hemming the trousers I bought. Allowed us to try on various... Vis mer
Needed some new snaps fitted to two shirts. Placing the order via website was easy and received quote within 24 hours. Took shirts into the store and within a couple of weeks they were ready. Got em... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
REGULATION has over 30 years experience in manufacturing and retailing male fetish clothing & accessories in the UK. Established in 1991, we specialise in high quality latex & leather clothing, bondage equipment and gay fetish toys. Our online store serves customers worldwide whilst our London workshop team create our range of unique products for the specialist market and Fetish scene as a whole.
Kontaktopplysninger
13A Bateman Street, W1D 3AF, London, Storbritannia
- 02072260665
- support@regulation.co.uk
- regulation.co.uk
4,9
Enestående
631 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really good service
Really good service. Always helpful. Always happy put something right that's not right.
6. desember 2019
Anmeldelse skrevet uten oppfordring
Great products and an outstanding…
Great products and an outstanding customer service.
4. desember 2019
Anmeldelse skrevet uten oppfordring
Excellent
Excellent, personal super nice and of good advice. Super store and fair price. Thanks
4. desember 2019
Anmeldelse skrevet uten oppfordring
Item as described
Item as described. Happy with quality.
Proof of the pudding....
2. desember 2019
Anmeldelse skrevet uten oppfordring
Excellent service!
Excellent product, well made, nice work, good quality
1. desember 2019
Anmeldelse skrevet uten oppfordring
Regulation always give me a very high…
Regulation always give me a very high quality product, very satisfied with them
8. november 2019
Anmeldelse skrevet uten oppfordring
Quick delivery and great gear
6. november 2019
Anmeldelse skrevet uten oppfordring
High Quality
High Quality, discrete packaging. Everything you need all in one place.
4. november 2019
Anmeldelse skrevet uten oppfordring
Very helpful
Very helpful, good staff and brilliant choice of products xx
2. november 2019
Anmeldelse skrevet uten oppfordring
Great staff and a very secure and…
Great staff and a very secure and efficient service... thanks!
1. november 2019
Anmeldelse skrevet uten oppfordring
Giving out personal information to random customer, No response from customer services. Buyer beware
When the item arrived it was not as advertised and had clearly been returned by another customer as his hand written note was at the very top of the box. I attempted to contact Regulations customer service who admitted the description on the website was misleading and that they would be amending it so as to avoid confusion in future. I took screenshots of the website prior to ordering which I attached in my emails with Kris but was only offered a paltry copy and pasted conciliatory gesture and they tried to brush off the seriousness of leaving all the prior customers full name, personal mobile number, full home address and email address in the box, despite them asking me to destroy the letter since they knew they were at fault. Since then they have not responded to any of my emails. The most appalling customer service I have dealt with from any company, they weren't remotely concerned over the GDPR breach so if discretion is important to you when ordering from this retailer I would be very wary. Its now 10 days later and I have a product I cannot use, a company that will not respond and 420 pounds out of pocket.
8. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra REGULATION
Hi there,
I'm sorry you were unhappy with our service. I can assure you, the response you received was not a copy & paste apology. We did discuss this in the office and felt that the offer we made was fair. We also contacted the customer affected regarding the letter you received as soon as we were informed. We take GDPR and customer data very seriously. We took a few days extra to respond due to internal discussions but so sorry this was later than you would have liked.
Regards,
- Pete
Big fan here
I've always been a fan of Regulation, as I used to live quite close to their Islington store. Not only was their selection great, the prices weren't (very) eye-watering either. Now I'm living on literally the other side of the globe, their service is just as good.
In honour of Locktober, I ordered a chastity device on the 1st and, in true Regulation style, it was delivered here this afternoon - the 7th! That's not bad for a trip of over 10,000 miles!
As for the device, it's really comfy (although I'm not 100% sure whether that's a good thing or bad just yet) and I consider it money well spent.
Regulation is my 'go to' store when I'm thinking pervery - it should be yours too.
7. oktober 2019
Anmeldelse skrevet uten oppfordring
100% recommendation
Very quick order processing, great customer service and amazing product. 100% would buy again
4. oktober 2019
Anmeldelse skrevet uten oppfordring
Great Company
Great products, quality and very helpful staff!
2. oktober 2019
Anmeldelse skrevet uten oppfordring
Love ordering from Regulation
Love ordering from Regulation, top notch items and fast international delivery.
1. oktober 2019
Anmeldelse skrevet uten oppfordring
Great site for all your fetish gear
Great website, good quality
1. oktober 2019
Anmeldelse skrevet uten oppfordring
Quick process delivered to the store…
Quick process delivered to the store where I purchased another item. Great!!
20. september 2019
Anmeldelse skrevet uten oppfordring
Good quality products
Good quality products
Fair price for what you get
Well discreetly packaged and sent out within a couple of days.
Will buy from them again!
4. september 2019
Anmeldelse skrevet uten oppfordring
Excellent speedy service and the pvc…
Excellent speedy service and the pvc vinyl suit is beautiful.
3. september 2019
Anmeldelse skrevet uten oppfordring
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