Once I had gone through several automated system prompts and finally got to a real person, my reps attention to detail was refreshing. He was professional throughout the call, asking questions and pro... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I'm very thankful for giving me a second chance on a new start will getting my credit score together especially what's going om in this world today
The customer service was good, but the website needs work. It needs to be easier to make a payment every time I try to make a small payment. It pays the full amount that needs to be fixed
The customer service rep was very knowledgeable about how the company worked and helped me with a major situation involving two of my accounts. She is a very big asset to the company and with a repres... Vis mer
Informasjon om virksomheten
Om Reflex Mastercard®
Opplysningene stammer fra ulike eksterne kilder
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Reflex Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Was very helpful lady was very polite…
Was very helpful lady was very polite and answer my question in a timely manner
The representative was very…respectful and knowledgeable
The representative was very knowledgeable and very helpful. She answered my questions without hesitation.
I have been a customer for years
I have been a customer for years. I have never made my payment late so perfect pay history. I noticed they raised and charged me $125 fee which did put me over my limit. Not to mention a monthly fee of $15 and interest. I called to see if they could lower my annual fee and before I even finished my question the rep said NO. I have had other cards that will lower it if you are a good paying customer. I explained how much I am paying annually just for the annual and monthly fee and again she interrupted me with a quick NO. My balance is only $1600 and $845 a year has been from monthly fees, interest, and annual fee. I haven't even used it much over the last year. Not worth it. Going to pay off and close it. Not a good card to have when there are so many other great credit card companies out there. They are taking advantage of customer's.
Very knowledgeable and helpful
When I called to pay my monthly payment…
When I called to pay my monthly payment every customer service representative has been courteous and polite and handled my business with a clear voice and so professional. They even ask if I was satisfied with everything and if not what they could do to help. Very impressive indeed.
Efficient and caring service
Monica clearly understands the issue I was experiencing and quickly resolved the matter without any further delay. Made my day easier! Lovely representative that communicates clearly and with professional courtesy.
It was calming speaking to someone from…
It was calming speaking to someone from America without a foreign accent.
Customer service agent was…
Customer service agent was professional, friendly and quick to update my account.
BEWARE! The added fees are ridiculous!
The added fees are ridiculous, and so is the interest. I am closing my account because of this. This card will cost you money. Beware! Stay away from it.
The customer rep was very friendly and…
The customer rep was very friendly and answrred my question quickly anc thoroughly.
Love this card!
Love this card!! Customer service is awesome. Always answer on time no hassle. And the card is very easy to use.
I had a question in regards to why my…
I had a question in regards to why my card was declined at the gas pump, the rep informed me of the company policy, and assured me that there was no other issues in regards to any wrong doing, so I'm all good to go from here.
I don’t like the extra fees and…
I don’t like the extra fees and interest on the card every month. Sometimes that is more than what I used my card for that month.. it’s ridiculous how much this is costing me
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








