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Reflect Lighting Anmeldelser 43

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TrustScore 4.5 av 5

4,5

Lampeforretning
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Seriously these guys take customer service to a next level Bought an item back in 2020..damaged few crystals during a deep clean They were super fast to reply to my query and before you kno... Vis mer

Vurdert til 5 av 5 stjerner

First class company, great customer service and follow up. The products were exactly as described and we couldn’t recommend Reflect Lighting enough. The staff provided the most perfect light to uplift... Vis mer

Vurdert til 5 av 5 stjerner

Creating my dream home. Amazing website! Full of products. Great customer service. Very clear and informative. Kept in contact throughout the whole sale journeys.i will Highly recommend if you’re a f... Vis mer

Vurdert til 1 av 5 stjerner

Further to my last review, the owner of this company refused to answer my calls after failing to provide us with a valid VAT number and clearly had no intention of returning the VAT amount that he had... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Lampeforretning

Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

43 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Don’t bother buying from this company

I have bought a £1200 chandelier on 26 Aug & have sent 4 emails. To date I haven’t received my item. The courier doesn’t have my delivery & no-one is giving me any updates. I really wouldn’t recommend any purchase from here !!!

25. august 2023
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Svar fra Reflect Lighting

Hi Azra,

We sincerely apologize for the inconvenience and lack of updates regarding your order. To assist you more effectively, could you please provide us with your order number? This will allow us to investigate the issue with the courier and provide you with the necessary updates.

We appreciate your patience and are committed to resolving this matter promptly.

Best regards,
Reflectlighting

Vurdert til 1 av 5 stjerner

Charging VAT but NOT VAT registered !

Further to my last review, the owner of this company refused to answer my calls after failing to provide us with a valid VAT number and clearly had no intention of returning the VAT amount that he had charged us. They are NOT VAT registered so if they try to charge you VAT, you should report them to HMRC. Despite their promise that if they hadn't provided us with a VAT number by Friday, they would pay the VAT amount back to us - it is now nearing the end of the day Monday and they have done neither.

31. juli 2023
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Svar fra Reflect Lighting

Hi Imagine London,

Thank you for your feedback. It's worth noting that our first negative review came from an upcoming competitor, Imagine London. Thank you for confirming that your client is happy with the order!

As for the VAT number, we did share with Imagine London that we were in the process of obtaining our VAT registration. This process can take time, but the VAT number was provided as soon as it was available to us. We apologize for any confusion or inconvenience this may have caused.

We also want to clarify that the order was delivered on time. This experience has been a learning opportunity, and we appreciate your feedback.

Best regards,
Reflectlighting

Vurdert til 5 av 5 stjerner

Happy Customer

I ordered a chandelier from Reflect Lighting back in April. When I received my light (about a month later), it was the wrong chandelier. However, the Reflect Lighting team was amazing to work with. They worked hard to respond and resolve this issue in a timely manner. They were very cooperative in ensuring that, at the end of this process, I was a happy and satisfied customer. Thank You Reflect Lighting!

21. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First class company

First class company, great customer service and follow up. The products were exactly as described and we couldn’t recommend Reflect Lighting enough. The staff provided the most perfect light to uplift the space and improve our home, we are unbelievably grateful. They arrived promptly and well packaged. We’ll be sure to use this company again.

12. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First of all great communication and…

First of all great communication and and customer service. I’ve bought few items of them, The company always makes sure to provide the product within the given time. Of course due to any unexpected circumstances they always made sure to keep me updated. Highly recommended *****

23. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The customer service was great the man…

A very satisfied customer, who will definitely be back to buy more soon. Attentiveness to any questions and queries i had was very much on point, just like to say thank you to the team for being so helpful and knowledgable even long after the transaction was complete.

20. mai 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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