Redcape Hydro Bath
I have had this bath for six years and haven't had an issue with it until recently. The Wash/Rinse handle gave way so no water came through the shower hose. I rang the company and asked for help, but I was informed that they do not offer a maintenance service to come out and fix it. They gave DIY advice over the phone, but this turned out to be useless. They sent out a replacement part but the maintenance man could not install it because some of the connecting pipes were screwed and glued into place. To be specific - silicone was put into the screw threads which meant you couldn't disconnect the relevant pipes without causing further damage. In other words - its seems to be designed in such a way that repairs are almost impossible, which explains why they don't offer a repair service. It's not a bad product but almost impossible to fix when it goes faulty, so WARNING to anyone who is considering buying one. So disappointed with regards of the service, considering the exuberant price they charge. Wont be purchasing from this company again!








