Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Company refused to provide per-box estimate and stated they don't actually do the work, they just match you up with a local provider. I am not able to make a decision about how much scanning and shred... Vis mer

Vurdert til 3 av 5 stjerner

I did a search for document scanning companies, & Fort Worth Scanning & Records came up as fortworthscanningservice.com. The right side has a Contact Us section, so I filled it out. A week later,... Vis mer

Vurdert til 1 av 5 stjerner

I contacted RecodNation for a quote for a scanning project. The sales rep did try to contact me just a few hours after the request was submitted - I happened to be in a meeting and missed her call.... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

while the response was quick the closest option was 60 miles away. with the price of gas so low, I'm better off spending the money and doing the work myself.

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

2,3

Under middels

TrustScore 2.5 av 5

30 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Company refused to provide per-box…

Company refused to provide per-box estimate and stated they don't actually do the work, they just match you up with a local provider. I am not able to make a decision about how much scanning and shredding to do at one time without understanding their unit pricing so this was very unhelpful. UPDATE: they called back and agreed to arrange that their local companies contact me with more detailed unit pricing information.

5. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Website offered free quote, but they never responded.

I spent several minutes describing my job. They never got back to me.

6. januar 2016
Anmeldelse skrevet uten oppfordring
Logoen til Record Nations

Svar fra Record Nations

We're sorry that you had a bad experience with Shred Nations. Unfortunately we work with a network of contractors throughout the nation. Though our network is generally highly responsive, sometimes this can happen. We would love to get to the bottom of this on your behalf. Please give us a call at (866) 385-3706 or email us at support@recordnations. Again, we apologize for the bad experience.

Vurdert til 4 av 5 stjerner

Prompt

I received a call almost immediately after submitting my request online. I did note I'd prefer to be contact via email instead of over the phone, and that wasn't done, but the timeliness was impressive.

26. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Services and very efficient.

The service was really helpful. I received excellent customer services. The customer service representative that help me with my request she was really friendly and really helpful. After putting my request I received an e-mail right after the call with the potential contacts and companies of the services I was looking for. Overall everything was excellent. Will recommend this services no doubt.

24. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast Service - my search is finally over!

I wasn't sure how this worked, but it was well explained and I have already have been contacted by their local service providers. Impressive how quickly I got positive results! Thank you Record Nations!

10. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Very nice to speak to a person than a machine

Shane answered my initial questions, but I was not told that individual contractor would be calling me. I did receive a list of contractors after i received a call from one of the contractors on the list. I think that the use of individual contractor should be disclosed

9. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bad past experience recovered from

The last time I called they never got me the quote I requested. However, this time I talked to a very nice lady and she sent me a confirmation email right away. I would give past experiences 3 stars but I'm giving 5 stars because of her.

9. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Efficiency

I had a very good experience with them. They contacted me within 10 minutes and were very professional.

30. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I am still waiting for their rep. call

I place the request yesterday. Today somebody from the main office call and told me that today the rep will be calling me.

I am still waiting.
Thanks
Tania

23. april 2015
Anmeldelse skrevet uten oppfordring
Logoen til Record Nations

Svar fra Record Nations

Dear Tania -

We sincerely apologize for the delay of contact from our local scanning provider. I have been in communication with them. They are normally very quick to follow up, but it appears that they had a staffing issue that has now been corrected. If they have not already, I have assurances that you will hear from them today. We appreciate your feedback so much because it allows us to immediately tackle these types of issues so you get the service you expect. Please let me know if there is anything I can do to be of further assistance. We appreciate your understanding and highly value your comments and business.

Sincerely,

Erik Larsen
Record Nations Customer Care
866-385-3706 x214

Vurdert til 1 av 5 stjerner

Useless

I ask you for help and you give me nonesense. Completely useless

17. april 2015
Anmeldelse skrevet uten oppfordring
Logoen til Record Nations

Svar fra Record Nations

Dear Sandra -

I left you a message this morning to see if I could assist you. It appears that there has been a severe disconnect with what our service intends to do and your personal results. When you called in last Friday morning, we immediately sent your request for scanning service to four (4) of our top local providers so you could get competing quotes and information on your specific project. If you could get in touch with me, I would be more than happy to ascertain the problem and endeavor to resolve the issue quickly and to your complete satisfaction. We value your feedback and use it to continually improve our service. Honestly, we were shocked by your review because the majority of the time, we receive rave responses to our records referral service. Again, I apologize that your experience was "useless". If you call us back, we will do everything in our power to fix things. Thank you.

Sincerely,

Erik Larsen
Record Nations Customer Care
866-385-3706 x214

Vurdert til 5 av 5 stjerner

Phone call

The only thing I have to rate at this point is Shane who took my incoming phone call and answered all my questions. She was professional, fun, informative, friendly and helpful. I was very impressed and feel if she is an indicator of your services, I will be well pleased!

3. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

OK on phone, email ignored

I did a search for document scanning companies, & Fort Worth Scanning & Records came up as fortworthscanningservice.com. The right side has a Contact Us section, so I filled it out. A week later, I had no reply, so I called them. I was told someone would contact me to discuss my situation. So they just assign jobs to other companies.
An email showed me that Odyssey would call me.
Strange. So FW Scanning doesn't do it, but Odyssey in Dallas does.

3. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Quick and Effective

The woman I spoke with quickly and effectively connected me with the nearest and most appropriate scanning company working with Record Nations. She did a fine job.

31. mars 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

The response time was less than 15 minutes. They found three companies that would be sending me quotes based upon information that I sent them. They called me with some questions for clarification. The companies that they found for me contacted me promtly also.

26. mars 2015
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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