I experienced an unexpected fault with my mobility scooter when, disconcertingly, the seat swiveling mechanism could no longer be locked in the straight ahead position. I called Recare and David visit... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Right from the start Tim was understanding and kind, nothing was too much trouble. Tim’s knowledge and professionalism is excellent, and I felt in safe hands. I purchased a Teckinetic GTE, and both th... Vis mer
Selskapet har svart
Recare were fantastic - efficient, friendly, knowledgeable, patient and very helpful. I dealt with James who was fab. They didn't have the original size cushion I wanted in stock so we tried anoth... Vis mer
Selskapet har svart
So far from what I've experienced Recareis the pits and the joke is the care part because they don't. Be careful should you want to return an item you'll get told you can't. Even though in the terms a... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av mobilitetsutstyr
- Tannlegesenter
- Hjemmesykepleie
- Sykehusutstyr
- Fysioterapeut
- Leverandør av fysioterapiutstyr
- Privatsykehus
Skrevet av virksomheten
We have a brand new showrooms, workshop and offices based in Long Hanborough Oxfordshire.
Kontaktopplysninger
13 Lodge Road, OX29 8LJ, Long Hanborough, Storbritannia
- 01993880200
- info@recare.co.uk
- recare.co.uk
3,9
Bra
49 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful and gave good advice to
Very helpful and gave good advice to. Select the best scooter for me
3. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you so much for sharing your positive experience with Recare! We’re delighted to hear that you’re happy with our service and that we could support your needs. Your feedback means a lot to our team and helps us continue providing the best possible care and mobility solutions. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Never received
Ordered ramp that said “in stock” so expected it by return. Still waiting nearly 2 weeks later so cancelled the order.
Also no updates from this company, had to chase things up myself.
16. juli 2023
Svar fra Recare
We’re very sorry to hear that we didn’t get it right this time. At Recare, we always aim to meet the highest expectations and provide the best possible service. We truly appreciate your feedback and have updated our product information to give clearer details about delivery timeframes. Thank you for your understanding and for helping us improve.
disapointed
How can you rate something that you have purchased and been told by Klarna the order as been done & will take payment soon ? no payment been taken, no reply to mail that i sent you and you can send mail asking for a response to how well you have done ? i think you are joking
29. desember 2022
Svar fra Recare
We’re very sorry to hear that we didn’t get it right this time. At Recare, we always aim to meet the highest expectations and provide the best possible service. We truly appreciate your feedback and have updated our product information to give clearer details about delivery timeframes. Thank you for your understanding and for helping us improve.
I will return
I had a great experience with Recare when purchasing my wheelchair and accessories. James gave honest advice about the wheelchairs I was interested in, helped me decide which was best for me and made ordering it simple. I was incredibly excited to get the phone call saying it had arrived in record time thanks to James going above and beyond to get it made quickly.
On collection everything was explained to me and little adjustments made to make sure it was just right. I was reminded I can return if adjustments are needed in the future and will happily return to Recare for future purchases.
8. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you so much for sharing your positive experience with Recare! We’re delighted to hear that you’re happy with our service and that we could support your needs. Your feedback means a lot to our team and helps us continue providing the best possible care and mobility solutions. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Great Experience.
5. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
I’m yet to receive my order or have any…
I’m yet to receive my order or have any update on when it will be delivered. Just an email to confirm my order with an invoice.
11. september 2022
Svar fra Recare
We’re very sorry to hear that we didn’t get it right this time. At Recare, we always strive to meet the highest expectations and provide the best possible service. Unfortunately, some customised products are made to order and can take longer to arrive after purchase. We truly appreciate your feedback and have updated our product information to make these timeframes clearer. Thank you for your understanding and for helping us improve.
Easy ordering and quick delivery
ordered a new wheelchair cushion which arrived as promised
13. juni 2022
Svar fra Recare
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Recare were fantastic
Recare were fantastic - efficient, friendly, knowledgeable, patient and very helpful. I dealt with James who was fab. They didn't have the original size cushion I wanted in stock so we tried another which turned out to be too long. I was able to send it straight back and James hunted down a correct size from demo stock for me and had it delivered within 24hrs.
A pleasure to deal with and would wholeheartedly recommend.
18. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Have been super helpful both on the…
Have been super helpful both on the phone and in person to get my klaxon hand bike back to fully working.
So so grateful. Thank you 😃
14. april 2021
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Having had the need to rely on this…
Having had the need to rely on this type of retailer for many years, it was a relief when we discovered Recare. We have found them to be fantastic. They arrive when they say they will arrive and they do exactly what they say they will do. Knowing we could rely on Recare over the last year has been a weight lifted from our shoulders.
15. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Amazing company
This Company went out of there way to help me. I purchased a wheelchair chair from a different company but due the current pandemic they went bust, This left me with no support with repairs and other things :(
I got in touch with Recare started talking to James he listened to my situation and he went above and beyond to support me and my repairs.
I highly recommend this company if you are after any help with mobility aids amazing company. Very friendly staff and very reassuring.
Thank you James and Recare
10. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Great Family Run Business
Amazing Company. James has been incredibly helpful arranging delivery of wheelchair parts after original company went into administration, Recare took over Distribution for my wheelchair, and having had to wait a while due to covid-19 and shipping issues have been nothing other than amazing, great communication and really looked after me as a customer!!
6. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Brilliant service from the start!
Right from the start Tim was understanding and kind, nothing was too much trouble. Tim’s knowledge and professionalism is excellent, and I felt in safe hands. I purchased a Teckinetic GTE, and both the ‘test drive’ and the final handover visits were very thorough and informative. Sarah, in the office was also very efficient and friendly. All in all excellent!
16. desember 2020
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Excellent service from Recare
Excellent service from Recare. All staff were very knowledgeable in the product I purchased. Which was a Trekenetic all-terrain wheelchair.
9. desember 2020
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Absolutely fabulous from start to…
Absolutely fabulous from start to finish.
Tim found my dad a great chair that fits his needs more appropriately.
We can’t thank you enough for everything.
9. desember 2020
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Cannot fault them amazing
I've been with these guys for 3 years and they are amazing great at dealing with issues quickly and effectively I cannot fault them
9. desember 2020
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Even if they wore their underpants on the outside of their trousers the service couldn't be improved!
We couldn't be happier with the attentive and personal service received by Recare. James and the team are great. I wouldn't go anywhere else. Thanks guys.
7. desember 2020
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Really kind professional staff
Really kind professional staff, very helpful when solving issues
30. november 2020
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Pressure mapping seating clinic
A large spacious showroom, we visited for a pressure mapping seating clinic and were amazed by the range of products available. Ended up looking at complex powerchairs, very knowledgeable and goes beyond our experience elsewhere.
30. november 2020
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
I have been a long time customer with…
I have been a long time customer with Recare and as a spinal injuries user I have had the best and most honest customer service, advice and product choice in the industry. I have bought many products and recommended others to them as they resolve any problems or issues arising, in a fair and very customer focused way. No hesitation to continue recommending. Dom (London 2020)
25. november 2020
Anmeldelse skrevet uten oppfordring
Svar fra Recare
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.