Reamoclo Anmeldelser 

210
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Broek gekocht online en dacht dat ik deze op tijd zou ontvangen voor een festival. Dat is niet gelukt, maar ok kan gebeuren. Uiteindelijk veel later ontvangen, maar kwaliteit echt mooi en prima. Was v... Vis mer

Vurdert til 1 av 5 stjerner

Mit meiner Bestellung bin ich eigentlich zufrieden. Ich hatte mir zweimal die gleiche Hose in unterschiedlichen Größen bestellt, weil ich mir unsicher war. Eine hatte ich daraufhin wieder zur... Vis mer

Vurdert til 4 av 5 stjerner

My package was delayed due to a few issues, and around the same time my personal circumstances changed, which meant I wanted a refund. I reached out to the team via Instagram, and their customer servi... Vis mer

Vurdert til 5 av 5 stjerner

Habe mir mal einen „I hope Karma is real“-Hoodie bestellt und nach wenig Zeit hatte ich bereits die Bestätigungsmail, konnte nach Absprache mit Omaer meine Bestellung sogar selbst abholen. In ein... Vis mer

Informasjon om virksomheten

  1. Klesbutikk

Opplysningene stammer fra ulike eksterne kilder

REAMO is a streetwear inspired clothing brand based in Vienna, Austria. Started in 2018 by Omaer Alam. REAMO stands for affordable high quality clothing. Discover our latest collection now.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

210 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 50 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(210)

27 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Goede kwaliteit, slechte service, trage reactie

Broek gekocht online en dacht dat ik deze op tijd zou ontvangen voor een festival. Dat is niet gelukt, maar ok kan gebeuren. Uiteindelijk veel later ontvangen, maar kwaliteit echt mooi en prima. Was voor mijn zoon en bleek uiteindelijk toch niet te passen dus wil retourneren. De communicatie is echter zo traag en duurt zo erg lang echt niet te doen. Nu al aantal dagen gemaild, berichten op insta maar O reactie. Ik wil retourneren en geld terug! Kan echt niet dit! Kwaliteit kleding goed maar service ……

1. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Katastrophaler Kundenservice

Mit meiner Bestellung bin ich eigentlich zufrieden. Ich hatte mir zweimal die gleiche Hose in unterschiedlichen Größen bestellt, weil ich mir unsicher war. Eine hatte ich daraufhin wieder zurückgeschickt.

Nach über 2 Monaten habe ich jedoch immer noch keine einzige Antwort von Kundenservice erhalten und nichtmal Ansatzweise mein Rückgeld erhalten!!
Ebenfalls habe ich versucht den Kontakt über jegliche Plattformen (Email, Instagram, WhatsApp) aufzubauen, wurde aber jedesmal ignoriert! Auch für die Rücksendung musste ich selbst aufkommen (13,99€ per Hermes).

Kundenservice ist demnach echt ***!
Demnach auch leider die wirklich schlechte Bewertung.

Ich würde also empfehlen nur zu bestellen, wenn man sich auch wirklich sicher ist, da man sonst sein Rückgeld nicht erhält!!

29. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A problem turned into a great experience

I initially had some issues with my return, but I have to say that Omaer handled the situation incredibly well. He really took care of everything, and I was genuinely impressed by how smoothly the issue was resolved afterwards.

Great customer service can make all the difference, especially when something doesn’t go as planned, and Reamo definitely proved that they care about their customers.

If you’re thinking about giving a new brand a chance, go for it!

13. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Reamoclo

Hi Timo,

You're right and I'm sorry. Waiting months for a refund and having to chase it.. is not okay, and it's on me.

To be clear: your refund is coming, every single return gets refunded. I fell badly behind while running REAMO alone and you paid the price for that. I've since rebuilt my refund process so this doesn't happen again. I've already sent you an email with the next step, so please check your inbox.

I'm sorry you had this experience after giving a young brand a chance.

Omaer

Vurdert til 3 av 5 stjerner

Goeie kwaliteit en leuke kleren, late communicatie

Bij het leveren van de broek was dit ook al te laat geleverd en werd hier heel weinig rond gecommuniceerd. De fit was niet goed dus heb ik de broek geretourneerd, dit was twee maanden geleden, na meerdere mails te hebben gestuurd laat Omaer niets meer van zich horen. Geld waarschijnlijk dus kwijt.
EDIT: geld teruggekregen! Het is spijtig dat het zo lang heeft moeten duren, maar het is dus zeker wel een te vertrouwen website. De kledij is zeker wel tof, moest je je kledij niet snel nodig hebben kan het zeker is de moeite zijn REAMO een kans te geven.

22. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Reamoclo

Hi Stijn,

Je hebt gelijk en het spijt me. Te late levering, te weinig communicatie en daarna maanden wachten op je geld, dat is niet oké, en dat ligt volledig bij mij.

Je terugbetaling is inmiddels verwerkt en ik heb je ook een persoonlijke mail gestuurd, check dus zeker je inbox.

Ik run REAMO alleen en ben de afgelopen maanden ver achterop geraakt. Dat verklaart het, maar het is geen excuus. Mijn proces voor terugbetalingen is inmiddels aangepast zodat dit niet meer gebeurt.

Sorry dat het zo gelopen is.

Omaer

Vurdert til 4 av 5 stjerner

Worth the wait

There were a lot of issues with the delivery, so it took about a month for me to receive my pants. However, I contacted the team via Instagram, and they were extremely helpful. They even sent me an extra shirt and a personally signed letter.

5. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Schlechtester Kundeservice

Ich würde ja gerne etwas zum Produkt sagen aber das ist noch nicht angekommen. Daher Bewertung nur zum Kundenservice: Unter aller S**. Versendet nach über 2 Wochen (scheinbar). Tracking link nicht nutzbar. Keine Reaktion auf Nachfrage

31. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Reamoclo

Hi Maximilian,

deine Kritik ist berechtigt. Dass du auf deine Nachfrage nichts von mir gehört hast und der Tracking Link nicht funktioniert hat, ist nicht okay.

Zur Einordnung der zwei Wochen: Jede Hose wird erst nach der Bestellung gefertigt, deshalb dauert es bis zum Versand rund zwei Wochen und deshalb ist auch der Preis niedriger angesetzt. Das stand zum Zeitpunkt deiner Bestellung nicht sichtbar genug auf der Produktseite, das geht auf mich und ich habe es inzwischen deutlicher gemacht.

Sorry nochmal, das war nicht die Erfahrung, die du verdient hast. Ich hoffe, das Warten hat sich mit der Hose selbst trotzdem gelohnt.

Omaer

Vurdert til 1 av 5 stjerner

I want my refund!

I ordered a pair of jeans, but after weeks of no communication I decided to withdraw/cancel my order. I have sent two mails asking for a refund but nobody seems to care. I wish it would be as easy to get a refund as it is placing an order and taking the customers money.

Please, I just want my refund!

21. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Reamoclo

Hi Markus,

Sorry that my reply here comes late as well. The slow communication at the start was my fault, and I completely get the frustration you wrote this with.

Since your review in July, things have moved: your jeans have been delivered in the meantime and I also replied to your emails. My reply might have landed in your spam folder, so it's worth a quick look there.

And don't worry, your money is not lost either way. If you'd still rather have the refund, totally fine: just send the jeans back and the money is yours the moment they arrive.

Omaer

Vurdert til 1 av 5 stjerner

Theives!

Theives!
I ordered and paid for 2 pairs of jeans.
They never arrived.
I complained to Reamo who were very slow to respond but eventually Omaer explained that some products are on a long delivery time which is not clear on their website.
I waited another four weeks and nothing!
I have asked for my money back and nothing .
I STRONGLY ADVISE ANYONE NOT TO ORDER ANYTHING FROM THIS COMPANY.
They will take your money and then ignore you

27. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Reamoclo

Hi Frank,

Sorry that my reply here comes late as well. You were right about the two things that went wrong: I was too slow to respond, and the long production time wasn't clear enough on the website when you ordered. Both of those are on me, and the website has since been fixed.

The part I'm genuinely glad about: since your review in July, both pairs have arrived and it meant a lot to hear that you're happy with them.

Nothing was ever kept from you, it just took far longer than it should have and I understand why it felt the way it did at the time.

If anything is still open on your side, one email to order@reamoclo.com and I'll take care of it right away.

Omaer

Vurdert til 4 av 5 stjerner

My package was delayed due to a few…

My package was delayed due to a few issues, and around the same time my personal circumstances changed, which meant I wanted a refund. I reached out to the team via Instagram, and their customer service helped me really well throughout the whole process. They were quick to respond, understanding about my situation, and genuinely solved it for me. Highly recommend — thank you!

17. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Warning to potential customers:

Warning to potential customers:

In my experience, REAMO’s customer service has been extremely disappointing. I returned my order and have been unable to get a meaningful response despite repeated attempts to contact them by email and social media. I am still waiting for my refund.

If you are considering ordering, I recommend researching recent customer reviews and paying with a payment method that offers buyer protection. I hope REAMO resolves this issue, but based on my experience, I cannot recommend purchasing from them.

3. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Reamoclo

Hi Rob,

Sorry that my reply here comes this late as well, and thank you for keeping your review as fair as you did despite the experience.

You caught REAMO at its worst moment: we sold far more than I could handle on my own and I lost the overview on returns and refunds. That explains it, but it doesn't excuse the silence you got.

The important part: your order was refunded a few weeks ago. If you don't see the amount on your end, just email me at order@reamoclo.com and I'll send you the confirmation right away.

I hope the resolution came through even if it came too late and I'm sorry it took this long.

Omaer

Vurdert til 4 av 5 stjerner

Gutes Preis Leistungsverhältnis

Gutes Preis Leistungsverhältnis.
Lieferung hat etwas länger gedauert, jedoch lag bei der Lieferung eine handschriftliche Karte dabei wofür sich diesbezüglich entschuldigt wurde. Fande ich seh gut.
Würde wieder dort bestellen

11. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bad customer support and weird sizing

The clothes I ordered didnt fit. I ordered an XL and even though i followed the size guide it was way too short. Im 193 cm.

The order took more than three weeks to arrive... I got a hand-written note apologizing for the inconvienice from Omaer, which was a nice touch.

When I wanted to return the items I heard nothing. I sent multiple emails but didn’t get any response. You're responsible for paying for the return, which in my case (sent from DK) will cost 175 DKK. The garments I ordered cost me 675 DKK (not including delivery).

I wish i would've checked trustpilot before ordering as it tells a pretty accurate picture of the experience i've had. Would not reccomend buying from here.

16. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Everything is good !

I was worried when I read other comments, but everything was fine with my order, the fabric is cool, the product is matching the description and the delivery delay was respected

5. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Schlechte Lieferzeit und kein Support

Ich habe eine Hose vor 9 Tagen bestellt und heute wurde sie erst losgeschickt. Ich kann verstehen wenn es zu Verzögerungen kommt aber ich habe den Support mehrmals Kontaktiert und bis jetzt nie eine Antwort erhalten.

29. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very nice product

Very nice product. Easily the best fitting pants I ever bought. A long waiting time, and I had to reach out to Omar. No problems here, everything was fixed, and he even left a handwritten letter in the package. Superb attention to product and customers. 10/10 recommendation and I will definitely upgrade my wardrobe with Reamo in the future

30. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordine mai arrivato!

Ho fatto un ordine in data 20 aprile 2026 e a tutt’oggi non ho nessuna notizia del mio ordine.
Ho scritto tre mail senza risposta,sto cercando di cancellare l’ordine ma l’ufficio clienti non risponde.
Ha tutta l’aria di una truffa e spero proprio che non sia così,ma dopo otto giorni non si vede luce.

19. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Reamoclo

First of all, I’m very sorry for the confusion and for the late reply.

I completely understand your concern, but I can assure you this is not a scam. The item you ordered was on pre-order, and this was stated on the product page in bold and blue.

That said, your order has already been cancelled as requested. Sorry again for the inconvenience.

Vurdert til 5 av 5 stjerner

The quality

The quality, design, and shipping are all fantastic! I highly recommend supporting local brands
they truly make a difference.

21. mars 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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