Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Incredibly fast service. Suit arrived, unfortunately the size was wrong. Swapped it for a different size, then swapped it again a couple of hours later after deliberating and they still managed to cha... Vis mer

Vurdert til 5 av 5 stjerner

Last minute request for black tie for teenager who "forgot" he needed one for a school event. Amazing help via Whatsapp- responsive, thoughtful and practical. Highly recommend

Selskapet har svart

Vurdert til 5 av 5 stjerner

Other Groom Party Members and I hired Morning Coats and striped trousers. Rathbones helped advise on the fitting sizes, try on facility in advance and made sure we were completely comfortable. Both th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I and other Groom Party Members hired Morning Coats and Black stripes trousers. Rathbones were helpful in advising on the fitting sizes. The suits were delivered 2 days before the stated delivery date... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kjole- og smokingutleie

Om Rathbones Tailor

Skrevet av virksomheten

Men's online formal-wear rental business with a focus on sartorial elegance. From weddings to horse races, burns nights to bar mitzvahs; we're in your corner. With an extensive range of suit ensembles, hand curated by a team of in-house stylists, you're guaranteed to turn heads for all the right reasons. Make sure you're prepared for all that extra attention. Rathbones Tailor offers an at home try-on service as well as free size swaps on final orders. Any questions, don't hesitate to reach out: help@rathbonestailor.com

Just remember, when people ask 'Who's your tailor?'

Rathbones Tailor


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

501 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service for a Burns Night event

Great service…had another company cancel on me and with three days to my event, Rathbones delivered a crackin’ Charlie jacket and kilt for my burns night. Megan provided amazing customer service all the way through the return!

24. januar 2024
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Hi Landon!

Megan here, thanks so much for this review its so great to hear i was able to sort you out last min for your event. Glad to have saved the day on this one!

I hope your night was a gooden and we hear from you again very soon!

Vurdert til 5 av 5 stjerner

Excellent website

Excellent website, easy to navigate and order. Delivery and swap service first class. I would highly recommend this service.

24. januar 2024
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Hiya Murray

Super chuffed with this review. Great to hear that you found our website easy to navigate and we appreciate your future recommendations.

Have a good one and hopefully hear from you again soon!

The RT Team

Vurdert til 5 av 5 stjerner

Great choices of suits with minimal…

Great choices of suits with minimal fuss. Superb customer service with quick response and assistance. Rathbones Tailor makes renting suits a dream.

23. januar 2024
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We love to make dreams come true over giving our customers nightmares, thats for sure!

What a gooden of a review, thanks so much Anthony!

Fab to hear you had such a great experience with us, we hope to dress you again!

The RT Team

Vurdert til 4 av 5 stjerner

Good suit - one small issue

Good suit, timely delivery.
Only issue was there was (clean - thankfully) handkerchief in the pocket of the suit from a previous hirer.

19. januar 2024
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Hi Stephen

Thanks so much for taking the time to leave us this review Gutted to hear you received a handkerchief left in the pocket. Clean or not we greatly apologise this was not spotted before your suit left us.

Apart from that glad to know you liked the suit and we hope to hear from you again soon

The RT Team

Vurdert til 5 av 5 stjerner

Megan particularly helpful and prompt…

Megan particularly helpful and prompt through customer support. Tux was in excellent condition. No complaints. Will definitely use again.

24. januar 2024
Anmeldelse skrevet uten oppfordring
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and we would love to welcome you back again Michael! Fab to hear Megan was able to assist you, she's a star! We look forward to hearing from you again- don't be a stranger :)

The RT Team

Vurdert til 5 av 5 stjerner

Really good service and well priced

Really good service and well priced. Very convenient for last minute rental and sent back by post!

4. januar 2024
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Hi Richard

So great to hear you found our service great and it's great to hear your feedback on our pricing. Thanks ever so much.

Hope to hear from you again when the next event comes around.

The RT Team

Vurdert til 5 av 5 stjerner
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Cain!

Cheers for the 5 stars mate, we try to make our ordering process here at RT nice and easy so our customers have one less stress to deal with in life! So glad this was the case for you.

Hopefully hear rom you again soon

The RT Team

Vurdert til 5 av 5 stjerner

Delivery was quick and and easy

Delivery was quick and and easy , same applies when I sent the morning dress back.
Good job!

4. januar 2024
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Hi Gary

Cheers for the review, chuffed to hear you found the delivery nice and easy and we can't wait to hear from you again soon.

The RT Team

Vurdert til 5 av 5 stjerner
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Hi Gary

Thanks so much for taking the time to leave us a review. So great to hear you enjoyed our service and suit. Hope to hear from you again when the next event comes about.

Have a gooden!

The RT Team

Vurdert til 1 av 5 stjerner

The trousers where undersized

The trousers where undersized, could hardly do them up. The shirt was oversized, looked like I was wearing a tent. The tie was too tight and the compaband kept undoing itself.
Very disappointed with the product, service and ease of delivery very good.

28. desember 2023
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Hi Greg, cheers for taking the time to have a chat with me on the phone a few days back. Always keen to understand where we can improve our offering.

As I said on the phone it's a shame the first time we heard from you was via trust pilot. We offer free size swaps on all suits. It would have been a pleasure to send out the next size up in the trousers and probably a slim fit shirt. I've asked for the accessories to be pulled aside when we receive the suit back. Apologies if they were damaged. Of course, we would have sent replacements had we known.

I hope you give us the chance to dress you for your next event. Give us a shout and we'll make sure you look the business. Best of luck for the year ahead.

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service, really responsive especially when they had to accommodate a last minute size change. Couldn't recommend higher!

6. november 2023
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James!

Super grateful for this review, thanks for taking the time to leave one.

Great to hear you found the service a great one and the size swap feature worked well. We hope you had a great time at your event and we hear from you again in the new year!

Thanks

The RT Team

Vurdert til 5 av 5 stjerner

So glad I found this company

Great service, team has been an absolute pleasure to deal with!

When I had a query they came back to me immediately, and has actually already thought of what I wanted.

Delivery was prompt and tuxedo was amazing quality.

1. desember 2023
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And we are so glad you found us too Kieran!

Cheers for such a great review, it really does mean the world to us here at RT.

Fab to hear our customer service team were able to help you along the way, they are an absolute super team!

We look forward to hopefully hearing from you again in 2024!

Thanks
The RT Team

Vurdert til 5 av 5 stjerner

High quality tux and great service

Had a really great experience with Rathbones Tailor. Great quality suit which was delivered really quickly in time for a work Christmas event. Was really happy with the try on service they offer to help make sure you have the correct size.

29. november 2023
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Hi Matthew

So chuffed to hear you had such a great experience with us! The try-on service is such a great way of testing sizes and making sure you've got the perfect fit for your event so great job!

I hope your xmas event was a triumph and we hear from you again in the new year!

All the best

The RT team

Vurdert til 5 av 5 stjerner

Easy to order

Easy to order. Delivery on time. Good quality suit. No return label included but emailed without fuss. WOuld recommend

5. desember 2023
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Nick! What a review!

SO glad to hear you loved the Rathbones Tailor experience. Apologies your return label was missing however great to hear our customer service team were able to help you out with this!

Thanks for the future recommendations and we hope to hear from you next time you are in need of a suit!

The RT team

Vurdert til 5 av 5 stjerner

Better than expected

Easy order, efficient delivery and return. Great quality. Excellent experience

28. november 2023
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Hi Martin

Thanks so much for taking the time to leave a review!

Chuffed to hear you found the process easy and you were happy with the suit and the Rathbones Tailor experience.

All the best for the new year and we hope to hear from you again soon!

The RT team

Vurdert til 4 av 5 stjerner

Difficult delivery, good customer service

My first suit never arrived - so I had to do a lot of legwork to chase down customer service (they have no number to call)

However - once I managed to get a hold of someone they were helpful and shipped me a new morning suit just in time before the wedding. The suit was nice - and does run large, so get a smaller size than normal.

24. november 2023
Vurdert til 1 av 5 stjerner

poor quality

poor quality, very expensive for the product offered

28. november 2023
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Main man Ottavio, thanks for leaving us a review. Obviously gutted your first ever trust pilot review was a 1 star for Rathbones Tailor. With nearly four hundred 5 star reviews it's important we try and understand where we've failed our customers to warrant a 1 star bad boy.

Good to chat briefly on the phone just now, thanks for giving me your time. It's a tricky one this. Our aim is to provide the best service possible at the most reasonable price, which we feel we do. Believe me when I say our pricing is with the customer in mind first and foremost. It would be fabulous if we could reduce our prices, the data suggests we would gain more customers. However it isn't possible with supply costs as they are.

You opted for our most affordable tuxedo option whose material composition is a wool/polyester blend. I fear this is what disappointed. If you were to hire from us again (I sincerely hope you do), then our Michael Kors tuxedo range is pure wool and so might be of a more satisfactory quality to you.

Whether you choose Rathbones Tailor or someone else, I hope this hasn't put you off rental completely. Drop us a line at help@rathbonestailor.com if you want to talk through any of the suits prior to ordering.

Merry Christmas from the Rathbones Tailor team

Dette er Trustpilot

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