Logan Baker guided me through my first refinance experience with knowledge and patience. I filled out the online application with very little expectations and Logan called me the next morning to talk... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I asked AI the best company to apply for refinance & RateGenius came up. Working with them made the process easier then expected. I will refer others to them. Thanks again for all your hard work i... Vis mer
Overall experience was quick and great, Crystal did a great jobs making sure I understood everything and answered any concerns I had. She also kept me updated on the process so I wasn't concerned on i... Vis mer
Rebecca Miller is the best representative I've had with any type of financial experience. She is professional, helpful and very knowledgeable. I very much respect her patience as I was stressed when I... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.
Kontaktopplysninger
9300 United Drive, Suite 180, 78758, Austin, USA
- 866-728-3436 Ext: 411
- service@rategenius.com
- rategenius.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I highly recommend Rate Genius
I highly recommend Rate Genius, this company was a great help to me refinancing my Truck, lowering my payments and a lower APR. I had the pleasure of having Nick as my agent who was there for me every step of the way, explaining and aiding me through the whole process. Nick made himself available to me at all hours and kept me informed through the process in which I have never done before. I want to say thank you to the Rate Genius team and I highly recommend their services!!!
Niko Callahan
My experience was excellent and my…
My experience was excellent and my agent Haley Kerns was outstanding. She walked me through step by step and the process was easy. I would highly recommend this company for your refinancing needs.
Josh LaTour was fantastic!
Josh LaTour was fantastic! He was prompt on his responses and worked hard to make this process seamless and efficient. Highly recommend him!
Worked with Loren
Worked with Loren, who was super pleasant and patient throughout the process. Was able to save over $100 on my monthly car payment.
Very easy and quick to work with
Very easy and quick to work with. Very helpful with information on loan. She helped me get all my paperwork in order
My guy Moriah was a beast
My guy Moriah was a beast, kept me updated through the whole process and fought to get me the best rate possible
Billy was professional and provided…
Billy was professional and provided options. Once I decided on the rate, it was smooth start to finish. I definitely would recommend Rate Genius
Amber was responsive and easy to work…
Amber was responsive and easy to work with!
Excellent service
Excellent service, with personalized follow up
Thank you so much for your help with my…
Thank you so much for your help with my auto refi. It was such a quick and easy process. You made a very stressful time in my life so much easier. I will definitely use this company again if I need to.
Laura Rodriguez
I had the pleasure of working with Laura Y. Rodriguez, a
customer success rep, and from the moment I started speaking about my issue I was taken seriously, and I felt like Laura was genuinely concerned about helping me. I followed up with Laura and yet again her customer service was put on full display as she not only got in touch with the team responsible for the issue, but she emailed me on a Saturday, and I believe she was off that day to follow up with me. I really appreciate the time and extra effort that Laura took with me. I told her she was one of the "good ones", I hope her supervisor realizes what an asset Laura is to their team. Thank you for your hard week and dedication to the job.
Brandon did a great job…
Brandon did a great job of find a great lending company and guiding us through the approval process. He saved us time and energy by anticipating what materials were needed so we were always ahead of the game. I recommend Brandon and will use him again in the future.
Justin was great
Had a great experience with Justin, he was very helpful and informative. This was such an easy process I couldn’t recommend RateGenius enough!
Experience was great
Experience was great. Easy peasy and fast
Amber went above and beyond
Amber went above and beyond! She was a tremendous help, and I would recommend Rategenius to anyone.
Rick was very profesional explained the…
Rick was very profesional explained the process and got things moving fast. He not only saved me money but also hooked me up with gap insurance.
Jenni was very informative knew her…
Jenni was very informative knew her stuff made it easy smooth transition will do business with Jenni again amazing job
Fast and easy!
The representative (Patrick) who helped me was very honest, personable, attentive, and very punctual.
Great Experience
I worked with RateGenius a couple of times to look at refinancing my vehicle. After a bit of back and forth they were able to find an offer that lowered my interest rate and took care of the rest. There was a little hiccup with the payoff (on the part of my lien holder; not Rategenius), and Laura from the customer support team went above and beyond to ensure everything was taken care of.
The only potentially negative part of the experience is that if you don't pick up when they call, they hound you! But once you're paired with a representative, you can text/email them for most of the remaining process.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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