Rapid Scooter Master Anmeldelser 

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For 2 dager siden

Thanks Lynn! We're so pleased your order was quick and easy from start to finish. Enjoy your new ride!

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For 2 dager siden

Thank you, Carole! We're so glad our team's friendliness came through, that's exactly the experience we aim to give every customer.

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For 2 dager siden

Thanks Mark! We always aim to offer great value without compromising on quality, and it's brilliant to hear the delivery was quick too. Enjoy the bike!

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Oppdatert: 7. nov. 2025

Hi Leon, thank you for taking your time sharing your feedback. We’re sorry to hear about the delays in communication, that’s not the experience we aim to provide, and we are reviewing continuously improving our response times.

Regarding the G2 Master, the model does come with a firmer suspension setup from the factory, not something our staff have control over, as it’s designed for mixed terrain and heavier riders. However, we completely understand that suspension feel can be very personal depending on riding style and comfort preferences. We’re genuinely pleased to hear that you were able to fit suspension units that better suit your needs and have improved your riding experience.

If there is anything we can do please do reach out us by phone or email, whichever method you prefer and we'd be glad to assist further.

Kind regards,
Rapid Scooter Team

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For 2 dager siden

That's fantastic to hear! Getting your G2 Master to you so quickly and having it run like a dream is exactly what we hope for every customer. Thanks for taking the time to share this.

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For 2 dager siden

Thank you, Emile! Our team takes real pride in knowing the products inside and out, so it means a lot that this came through for you.

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For 2 dager siden

Thank you so much, Marziyeh! We're delighted you had such a positive experience with the team and the bikes. Your recommendation means the world to us.

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For 2 dager siden

Thank you, Delaram! We're honoured to have earned your trust twice over. It's wonderful to hear the service and products have kept you coming back.

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For 2 dager siden

Thank you for your patience while we sorted out the mix up with your order, and for letting us know how the team supported you along the way. We're always working to smooth out these kinds of hiccups, and we appreciate you sticking with us.

Svar fra Rapid Scooter Master

For 2 dager siden

Wow, thank you Paul! We'll be sure to pass this on to Fred, that's exactly the kind of speedy, friendly service we love to deliver. Enjoy your new scooter!

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For 2 dager siden

Thank you, Ilyas! We're glad the team could help and that it felt like a friendly experience.

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For 2 dager siden

Thank you so much, Shakisha! Taking care of our customers is what matters most to us, so this really means a lot.

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For 2 dager siden

Thank you, Kaz! It's brilliant to know you keep having such consistently good experiences with us. We really appreciate you taking the time to say so.

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25. okt. 2025

Hi Marcio,

Thank you for your feedback. We’re sorry the experience did not meet your expectations, but we do want to provide clarity for anyone reading.

You placed your order on 20th October for in-store collection. As explained multiple times via live chat, email, and over the phone, we require 3–5 working days to transfer the product from our warehouse and assemble it safely. This timeline applies to all customers we do not rush assembly because safety checks are essential.

Despite this, you insisted on collection sooner than the agreed timeframe. Our team including Steve from Live Chat, Fred from Customer Support, and Sanj at the store all repeated the same information clearly so there was no misunderstanding. Unfortunately, the conversation became increasingly difficult, due constant shouting and using unacceptable language and we were unable to meet your request for faster turnaround.

For that reason, we refunded your order in full and cancelled it to avoid any further frustration on your side.

We always aim to be transparent and fair. Our goal is to deliver products that are safe, checked, and correctly assembled never rushed.

We wish you the best and hope you find the right bike elsewhere.

Regards,
Rapid Scooter Master Support Team

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For 2 dager siden

Thanks Robbie! Having you back for a second scooter means so much to us, and we're glad the fast delivery and service lived up to expectations again.

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For 2 dager siden

Thank you, Aaron! We know spending that much on a bike can feel like a big decision, so we're glad the team could reassure you every step of the way. Enjoy the Engwe!

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For 2 dager siden

Thank you, Michael! We'll pass your thanks on to Fred and the online team. Welcome to the Rapid Scooter family, here's to many more miles!

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For 2 dager siden

Thanks for the honest feedback, Isaac! Glad the delivery and bike quality hit the mark, and sorry the adapter was a bit fiddly. We'll take that on board for future orders.

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For 2 dager siden

Thank you, Zekrullah! We're so glad the team was there to help whenever you needed it. Really appreciate the recommendation.

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For 2 dager siden

Thank you so much, Josephine! We know choosing the right scooter for a loved one can feel like a big decision, so we're really glad the team could answer every question and put your mind at ease. Your grandson is in for a treat!