AVOID AT ALL COST. Not even UK based, with random support/ customer service from a generic call centre. Shocking lack of customer service. Order an item on their site, paid, then nothing for a whole... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This firm has clearly chosen its name to confuse users doing online searches for replacement parts. This is NOT the far better "Ransom Spares" company. BEWARE: ransomespares.co.uk is highly uncompet... Vis mer
Exceptionally poor service. Spares ordered do not arrive. You cannot contact them by phone and their online customer complaint forms come up with some error code when you try to submit. Do not use thi... Vis mer
This is the second or third time I have used Ransomespares and I have to say, as with my previous experiences with them, I have found their customer service and delivery absolutely superb. On all the... Vis mer
1,9
Under middels
27 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They delivered!
Paid for next day and they delivered!
7. august 2024
Anmeldelse skrevet uten oppfordring
Unable to contact
Tried to contact the company with a query about a product.
Noted they have no email, no phone number and just have a very basic contact form that doesn't allow for any other questions other than with an existing order or returning something.
Did not inspire any confidence they would be able to deal professionally with me if something went awry so went elsewhere...
11. mars 2024
Anmeldelse skrevet uten oppfordring
Replacement fridge tray
Easy to search, right part at a fair price
8. oktober 2023
Anmeldelse skrevet uten oppfordring
ORDERED A GENUINE PART BUT SENT CHEAP CHINESE COPY
Poor service.Sent a cheap chinese replica part when I ordered genuine.
13. juni 2023
Anmeldelse skrevet uten oppfordring
Great Service
The item I ordered was out of stock but I was given regular updates on availability with the option to cancle for a refund. Item arrived when indicated. All in all, good service and a great range of prodicts. Recommended
25. mai 2022
Anmeldelse skrevet uten oppfordring
Previous review
Previous review:
I ordered oven parts in Mid Feb 2022 and despite of being promised delivery in max 2 weeks, it has not arrived even today. On chasing, they asked for further 6 weeks. I just don't know why they took order if they did not have products in stock. Extremely unprofessional!
My response: i think you are just trying to cover the inaction from your part. I have sent a few emails since March requesting refund and cancellation but to no joy. Your phoneline goes to voicemail and any emails sent to you are not responded to. I should have spent a pound or two extra on amazon prime instead of going with you. Its the reviews on various platforms that fooled me and led me to go with you. Really, if you did not have parts or if you were in back order, you should nit have taken an order. Being oven knobs, did the thought cross your mind that the customer may be struggling to use the oven in its absense so we should either send the part or refund so they can spend the money with another supplier and get the parts? Where is customer based sales and customer care?
22. april 2022
Anmeldelse skrevet uten oppfordring
Exceptionally poor service
Exceptionally poor service. Spares ordered do not arrive. You cannot contact them by phone and their online customer complaint forms come up with some error code when you try to submit. Do not use this company if you want to keep your sanity.
22. mars 2022
Anmeldelse skrevet uten oppfordring
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