The initial communication was excellent, very friendly, helpful and rapid. I had no hesitation giving them to the go ahead and within four weeks the bifolds have been fitted. The guys arrived on tim... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From the first phone call to the last email, via the installation, Radiance have been superb. They are friendly and professional, the work was carried out to a high standard, with everything kept clea... Vis mer
We were delighted with our completed porch project. Communication was clear from start to finish, and all costs were explained upfront with no surprises. Claire and Richard were very helpful and organ... Vis mer
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A fantastic experience from start to finish, we really can’t fault this company. We now have 2 expertly fitted beautiful new doors. Claire, Richard and the rest of the team were so generous with their... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Radiance Doors Limited supply and install Composite doors, PVC and Aluminium windows & doors and Bi-folding doors within the North West.
Kontaktopplysninger
4,9
Enestående
194 anmeldelser
Ingen tidligere historie av å be om anmeldelser
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Look no further
If you want a company that does things when they say they will on time and to a high standard look no further than radiance doors. Claire, Richard and the lads who fitted my french doors & guttering were professional from quote to installation. Many thanks 👍
12. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Radiancedoors
Guy, thanks for taking the time out to leave such a lovely review. It is really appreciated by all the team.
Fantastic company
Fantastic company. Couldn't be more helpful after I recently broke a window pane. Claire was so friendly and professional, ensuring it was replaced quickly and the fitting team did a great job. Would definitely use again.
6. juli 2023
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Svar fra Radiancedoors
Thanks very much for the feedback and glad we were able to help. The Radiance team.
Fabulous job from start to finish
Fabulous job from start to finish. Richard and Claire were so helpful and informative throughout the whole process. Tom and Danny fitted the windows to the highest standards. Thanks to all 💙
27. juni 2023
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Svar fra Radiancedoors
Phillipa and Andy, many thanks for the kind review. It has been a pleasure and never have the lads been so spoilt!! Thanks again, All the Radiance Doors team.
Highly recommend- great experience
We were recommended Radience by our highly experienced and trusted builders who had personally used them and were impressed. Right from the start Claire's customer service and communication was fantastic. Richard and his experienced team did a fantastic job of installing black upvc windows across the whole house including 2 new doors and a patio sliding door. They were tidy and professional and had great attention to detail. They also worked well with other trades on site and were flexible to ensure the timings worked for us. The windows were competitively priced and we would highly recommend using Radience.
13. mars 2023
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Svar fra Radiancedoors
Zoe, what can we say, apart from many many thanks! It was a real pleasure and very satisfying seeing the plan unfold. What a fantastic difference and looking forward to seeing the completed project. Thanks again, The Radiance Doors team.
From first contact with the company to…
From first contact with the company to the completion of the work the service was excellent.
We were kept informed at all times of the progress of the order by Claire or Emma who promptly answered any queries we had.
The fitting was carried out conscientiously by Tom and Danny on the agreed date. They were both very pleasant and cleared up thoroughly. Would highly recommend this company for both windows and doors.
27. juni 2023
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Svar fra Radiancedoors
Roger & Judith, many thanks for the very kind feedback (and for taking the time out to leave a review). It is much appreciated by the whole team.
The People at Radiance made this review…
The People at Radiance made this review by being friendly, knowledgeable, patient with our choices. We were kept informed from the start and throughout the process. The guys who did the fitting were very friendly and helpful with our questions and work was first class. I would recommend Radiance for all your Door/Window needs. Geoff & Kath
12. juni 2023
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Svar fra Radiancedoors
Geoff & Kath, what lovely words, many thanks from all the team.
Fantastic
I got a good impression from Richard when he came over to look at the doors and I'm very pleased with the result. Excellent new doors, the installation guys cleaned up perfectly, could not be happier.
9. juni 2023
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Svar fra Radiancedoors
Many thanks for the kind words, so glad you are happy with your doors and with the service. They do look stunning. Thanks again, the Radiance Doors team.
I would definitely recommend Radiance…
I would definitely recommend Radiance Doors - they recently replaced my external kitchen door. Excellent customer service from the beginning through to the end of the process.
27. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Radiancedoors
Mike, thanks for taking the time out to give your feedback, it is appreciated. The Radiance Doors team.
Excellent service
I would definitely recommend Radiance Doors - we have recently had a bifold door and several windows supplied and fitted by Radiance, and we are very happy with the result. Excellent customer service, reliable, competitively priced, as well as professional and friendly!
21. april 2023
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Svar fra Radiancedoors
Catherine, really glad you are happy with the products and service. Many thanks for the feedback. The Radiance Doors team.
Excellent and prompt service from start…
Excellent and prompt service from start to finish. Great prices and tidied up afterwards, no mess whatsoever!
21. april 2023
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Svar fra Radiancedoors
Julia, thanks for your kind words. The Radiance Doors team.
Claire and Richard at Radiance doors…
Claire and Richard at Radiance doors are absolutely top class - as are the windows they supplied!
I was very specific with the details of the sash windows I was looking for , and the fitted windows were exactly what we wanted!
The same can be said for the french doors which were made to measure and again every detail was spot on 👍
Tom and Danny the fitters were professional and really hard working.
The few inevitable snags after fitting were dealt with really quickly with zero hassle.
I also found them to be cheaper than their local competitors who have showrooms etc
Conclusion - Claire and Richard are just really decent and honest people who can be trusted completely when it comes to spending money on doors and windows.
Hopefully don’t need any for a while but if I did I’d definitely use Radiance doors!
1. mars 2023
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Svar fra Radiancedoors
Rob, many thanks for your comments, which we have passed on to the whole team. A fantastic project all round, which the lads really enjoyed getting stuck into. What a transformation, the house looks fabulous (although obviously we can't take the credit for anything other than the windows and the French doors!). Thanks again.
Excellent local firm
Really great service from a lovely local firm, excellent workmanship, can’t recommend highly enough!
11. april 2023
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Svar fra Radiancedoors
Janet, many thanks for your comments, they are appreciated.
Found this company very helpful and…
Found this company very helpful and patient as we took ages to make up our minds. They gave us plenty of options and advice. When we did decide the door arrived within a few weeks, was fitted quickly and very professionally, and we are very pleased with it. Would happily recommend them.
10. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Radiancedoors
Many thanks for taking the time to leave your feedback and kind words, they are really appreciated. The Radiance Doors team.
More faulty goods from Radiance doors
This wonderful company and its faulty goods saga never ever stops.2 yrs and 10 months on and all the glass faults it just gets worse and worse.Slam shut front door ….well I had to slam it shut literally as it dropped and the bar handle practically fell off resulting in me having on top of the approx £7k to pay out in December 2024 a shocking poor 2 yrs and 1 month after installation.Today and yet another faulty problem.The bathroom window at just 2 yrs and 10 months had dropped.Fitter confirmed it should have been checked thoroughly before installation.Thats now badly shocking glass too many flaws lost count.Marks on bathroom window.Faulty front slam shut door and now dropped bathroom window.Wow excellent goods.Don’t threaten me with lawyers go right ahead facts are facts.The goods are not fit for purpose and I will say what I want I have witnesses to prove what I am saying.you should have put everything right the first time instead of being money obsessed.
17. november 2022
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Svar fra Radiancedoors
Not quite sure why you thought that we would have rectified the issues by now, given the position we have been in but if you would genuinely like us to change the Kitchen unit, complete the job and issue all your guarantees we are more than willing to do this providing the appropriate opportunity is given to us. If you contact us directly, we will arrange for this to happen. Thanks.
Update reply on 19/4/23 at 10.30am.
For the record, we did NOT tell Checkatrade that you wished to remove the review. This has been a miss-communication from them and the copy email you kindly sent us last night is incorrect in its content. We have contacted them this morning and forwarded our correspondence for them to investigate why this was sent to you.
Additionally, I will reiterate that if you would genuinely like us to complete the job and issue all your guarantees we are more than willing to do this providing the appropriate opportunity is given to us. If you contact us directly, we will arrange for this to happen. Thank you.
Update 19/04/2023 at 18.09
I cannot speak on behalf of Checkatrade but can assure you that we have NEVER said to them that you are not our customer. As with the miss-communication referenced earlier, we have just contacted them and asked for this to be investigated also.
This company is the best!
This company is the best!
From start to finish so easy to deal with and so professional.
Workmanship is second to none and they are competitively priced.
4. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Radiancedoors
Alan, many thanks for the kind words they are appreciated by the whole team. Lovely to carry out work for you again and what a difference it has made.
First-class from start to finish
Our experience using Radiance Doors was first-class from start to finish.
Everyone was a pleasure to work with, from Richard who first came out to see us to Claire and Emma in the office and Tom who fitted our new door to an excellent standard.
Communication was excellent throughout and they all helped to guide us smoothly through the process and talk us through the options without any pressure.
We would highly recommend Radiance Doors and would happily use them again.
4. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Radiancedoors
Paul, many thanks for the lovely words and for taking the time out to leave a review. It is really appreciated by the whole team.
This is the second time I have used…
This is the second time I have used Radiance Doors and once again I have not been disappointed. The engineers who fitted my windows were incredible and the customer service team was second to none. Claire and Richard are amazing! I would highly recommend them.
1. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Radiancedoors
Stephanie, many thanks for your lovely review. So glad you are happy with the experience again and really appreciate your feedback. The Radiance Doors team.
Another 5 star review from me for this…
Another 5 star review from me for this local family business. I had my front door replaced with a composite door. Richard was very helpful when I was choosing colours and glazing. Clare in the office was excellent in keeping me up to date and arranging installation. Tom worked hard fortified by lots of strong coffee ( Sorry, Tom, it was decaf!). The door is beautiful and installed and finished to a very high standard. I'm saving up for new windows next!
22. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Radiancedoors
Diane, many thanks for the kind words. Brilliant that Tom had been drinking Decaf without knowing :-) Really happy that you are pleased with your door and look forward to seeing you soon.
Our experience of Radiance Doors has been excellent
Our experience of Radiance Doors has been 100% good. We had patio doors fitted and a new bathroom window (in a difficult place to reach).
They were efficient, friendly and did an excellent job under some difficult circumstances. Any problems that came up were dealt with quickly and professionally. They were also made aware that our cats were house cats and were mindful about this whenever they had to go out.
They also did a very good job tidying up after themselves.
Would highly recommend
3. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Radiancedoors
Many thanks for your kind words and for taking the time out to leave a review. It is really appreciated by the whole team.
One of the best
One of the most helpful and friendly companies we've had the pleasure of working with during the many we've undertaken since buying our home a few years back.
Everyone in the company has gone above and beyond to ensure the job was completed to very high standards and we are happy customers.
Great attention to detail, communication and workmanship.
Following our new porch turning out so well we have already put down a deposit to replace all our windows with Radiance Doors too.
Would happily recommend to anyone.
1. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Radiancedoors
Matt, many thanks for the comments, they are appreciated. The guys really got job satisfaction from the project (from initial design through to build and then installation). Looking forward to the windows! Thanks again.
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