Product was very good! However, FedEx delivery gave me so much trouble - with the pickup hence the minus two stars. Quoc should consider alternatives when it comes to delivery of their products. Ed... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I own two pairs of Quoc shoes: the original leather Tourers and Gran Tourers. The outer sole on the Gran Tourers came off of the cleat plates. Quoc support person admitted the flaw on the early itera... Vis mer
Selskapet har svart
My gravel shoes lost a spike, and as I couldn't find a compatible spike to replace (sold out everywhere) contacted quod.cc support. The day after I had a set of new spikes delivered in the other side... Vis mer
Selskapet har svart
I honestly bought the Weekend Cycling Sneaker to test their walkability. I completed LEJOG last summer and did quite a bit of walking on some of the steeper climbs. The Bontragers I had at the time co... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om QUOC
Skrevet av virksomheten
QUOC is an independent, British brand with over a decade of experience designing high-performing, comfort-driven cycling shoes.
Shop Gravel Shoes
Shop Road Shoes
At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.
QUOC.CC
Shop Gravel Shoes
Shop Road Shoes
At QUOC, our mission is simple. To get more people riding bikes through enhanced ride experiences, starting from the feet. With decades of research and innovation weaved into our DNA, we believe performance should be at the core of any cycling shoe - but with zero compromises on elegance, functionality and comfort. We’re dedicated to making shoes that remove all barriers to an enjoyable ride - and above all - that celebrate the diverse community that embodies cycling, a community without whom we wouldn’t exist.
QUOC.CC
Kontaktopplysninger
London, Storbritannia
- info@quoc.cc
- quoc.cc
4,4
Enestående
212 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Standing By with PrettY ShoeS
I followed fitting instructions for shoes l ordered yet both were too small in toe box. I wrote 2 other reviews as your questions to me me.
Very expensive purchase to not be able to use!
JB STARK USMC-USANG RET
UnderGrounD AdventureS ContinueD
PTSD Foundation of America So-Cal Chapter
Warrior Built Foundation
28. februar 2025
Svar fra QUOC
Thank you for taking the time to leave a review, and we sincerely apologise for the inconvenience caused by the fit issues you experienced.
We completely understand how frustrating it can be when shoes don’t meet your expectations, especially after carefully following the fitting instructions.
We’ve since reached out to you personally to address your concerns and provide further assistance. We always encourage customers to get in touch with us directly if there’s any uncertainty about sizing or fit, as we’re here to help and ensure you have the best possible experience. Moving forward, we’d be happy to offer personalised sizing recommendations to help you find the perfect fit.
We also understand that you found the toe box too small on your GTXC and Weekend Cycling shoes. Since these two models have different fits—one designed for casual cycling and the other for off-roading—we’d love to know a little more about your cycling background so we can recommend the best options for your needs.
Thank you again for your feedback, and we’re committed to making sure you have a great experience with us in the future. If you have any further questions or need assistance, please don’t hesitate to reach out.
Gran Tourer Lace
EU43 was a bit snug so returned and replaced with EU44
Quick, efficient and straightforward replacement process
10. mars 2025
Svar fra QUOC
Hey Kenneth,
Thank you so much for your review! We’re thrilled to hear that the exchange process was quick and efficient, and that you’re now back on the road with your new Gran Tourer Lace in EU44.
We always strive to make things as easy as possible for our customers, so it’s great to know that everything went smoothly.
If you ever need any further assistance or have questions, feel free to reach out—we’re always happy to help!
So far these are amazing
So far these are amazing! I took them to midsouth and wasn't planning to do the 107 in them because I should have more riding time in them. Took them out on two 20 mile rides and a 50 miler, they rocked!
14. mars 2025
Svar fra QUOC
Hey William,
Thank you so much! It’s fantastic to hear that the shoes have been performing so well for you, especially during such intense rides like the Mid South! We're thrilled that they’ve held up perfectly on both shorter and longer rides. If you have any feedback or need anything else, don’t hesitate to reach out—we’d love to hear more about your adventures!
Great products backed up with amazing…
Great products backed up with amazing customer service. I have two pairs of Quoc shoes now, the gravel shoes were so good I purchased the road shoes as well. Lost a heal pad on the road shoes accidentally and replacement was sent out within 48 hours under warranty. Thanks Alice!
12. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra QUOC
Hey,
Thank you so much for your kind words! We're thrilled to hear that you love our shoes and that our customer service was able to help you quickly and efficiently. Providing the best experience for our customers is something we continually strive for, so it truly means a lot to receive your feedback.
We hope you continue to enjoy your QUOC shoes—happy riding! If you ever need anything else, don’t hesitate to reach out.
Great shoes
Purchased a pair of bike shoes, haven’t had them long so can’t comment on durability but as for aesthetically and functionally, so far they’ve been excellent…
3. mars 2025
Svar fra QUOC
Hey Gregor,
Thank you for your review and feedback—it means a lot to us! We're so glad to hear that you're enjoying your shoes so far.
We’d love to hear how you get on with them over time, so feel free to reach out at info@quoc.cc if you have any further thoughts or questions.
Happy riding!
Super premium shoe
Fast shipping and super premium materials. These shoes aren’t cheap but I anticipate them lasting for a long time and performing just as well. Fit is great, in my rides so far they’re feeling really firm but not too bad for hiking. I was able to get the heel to sink in nicely when adjusting the laces.
24. februar 2025
Svar fra QUOC
Hey Josh,
Thank you for your review! We're so glad to hear you're enjoying your new shoes. We take pride in using premium materials to ensure durability and top performance, so it's great to know they’re living up to expectations.
It’s also great to hear that the fit is working well for you—firm yet comfortable, both on the bike and for walking when needed. Getting that perfect heel lock with the laces makes all the difference!
We appreciate your support and hope you continue to enjoy many miles in your new shoes. If you ever need anything, don’t hesitate to reach out!
Nice product good customer service
Nice product, but I had the wrong size and thus needed to return it. Was disappointed in the shipping costs - only one option for return shipping that cost over 50£.
However after leaving a review they contacted me and issued a full refund. In future will contact them directly if not happy with something: customer service seems very efficient and helpful.
18. februar 2025
Svar fra QUOC
Hey Annabelle,
Thank you for bringing this to our attention, and we truly apologise for the high return shipping cost—we completely understand how frustrating that can be.
Shipping fees vary depending on location, and while this is sometimes beyond our control, we sincerely appreciate your feedback and have shared it with our team as we work on improving our processes.
We have also reached out to you directly via your personal email to assist further.
We’ve processed a full refund for your return, which should appear in your account within 2-5 business days. If you experience any delays, please don’t hesitate to reach out, and we’ll be happy to assist.
For any future returns, we encourage you to contact us first so we can help facilitate the process. Our goal is to ensure you have the best experience possible, and we’re always here to help.
We truly value your feedback and your business. If there’s anything more we can do, please let us know—we’re committed to making things right.
Good product at a good price and…
Good product at a good price and delivered fast with an online service that was quick and easy to use 🙏🏻 thank you
14. februar 2025
Svar fra QUOC
Hey Rox,
Thank you for your review! We're thrilled to hear you found the ordering process quick and easy, and that your shoes arrived fast. Providing a seamless experience is always our goal—enjoy your new gear! 🙌
If you ever need any more help, don't hesitate to reach out!
Gran Tourer XC Lace Shoes - Superb Fit and Performance
I am enjoying my new Gran Tourer XC Lace shoes! The fit is superb and the stiffness of the sole is even better than I expected. These are my first Quoc shoes and the experience has been top notch. The shoes arrived in a timely manner and were comfortable right out of the box. I do seem to have some difficulty in loosening the laces after untying them, so any advice on this would be much appreciated!
26. februar 2025
Svar fra QUOC
Hey Ralph,
Thanks for your review! We're thrilled the Gran Tourer XC Lace exceeded your expectations in fit and performance. Glad to hear they were comfortable right out of the box!
For loosening the laces, try pulling the loops first to release tension, then work your way down and pull the two sides a part.
Enjoy the ride, and thanks for choosing QUOC!
Quoc deleted my review of their Chelsea…
Quoc deleted my review of their Chelsea boots. They are sized about a whole size small and are not waterproof. I ordered a US 13 and they feel like an 11.5. Water leaks from where you bolt the cleats in. They would be comfortable if they didn't feel so small. I've worn them several times and haven't stretched at all. The bottom of my socks get wet if I walk through a shallow puddle.
20. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra QUOC
Hey John,
Thank you for your patience for our reply, we wanted to ensure this was fully investigated before we could get back to you.
We have since responded to your most recent email with a plan of reconcillation, we would like to publicly and sincerely apologise for the inconvenience and disappointment caused.
As we have mentioned in our latest email to you, we have since switched review platforms to Trustpilot within the past 6 months, which meant some previous product and service reviews on a differing platform had been lost. Trustpilot now enables reviews such as yours to remain visible even if we opt to leave or change platforms again, our apologies once more if this was not made clear at the time.
We do share your frustration in sizing, and wish we could have helped, our returns policy in the US currently supports free exchanges should you find the shoes too small upon trying on. A service we would have arranged on your behalf, if requested around the time of purchase.
If you have any further questions, feel free to reach out to us at info@quoc.cc, where we can take any further action on the reconcillation offered and better understand your experience.
Thank you again for your feedback, we look forward to hearing from you!
Do like the toe covers
Do like the toe covers, look great on my specialized ex works mtb shoes, they also do not cover the Boa adjusters like others I have.
Had bit of a wait for large ones to become in stock.
4. februar 2025
Svar fra QUOC
Hey Ian,
Thank you for taking the time to leave us a 5 star review.
If you ever need any further assistance please do not hesitate to reach out.
Very quick and easy to purchase my new shoes.
The process of purchasing the shoes was fast and easy. As I got the size wrong the swapping process was used and this was totaly painless.
1. februar 2025
Svar fra QUOC
Hey Paul,
Thank you for taking the time to share your positive review! We're so glad to hear that the purchasing process was quick and easy for you, and that the exchange process was smooth. We know how frustrating it can be when sizing isn’t quite right, so we’re happy we could make the swap as seamless as possible.
We appreciate your support and hope you love your new shoes! If you ever need anything else, feel free to reach out.
Svar fra QUOC
Hey Tyler,
We are absolutely thrilled to hear your feedback and to know that QUOC shoes are the best cycling shoes you’ve ever owned! That means a lot to us, as we put so much effort into designing footwear that balances performance, comfort, and style.
Hearing that our shoes have made such a positive impact on your rides truly motivates us to keep innovating and delivering the best possible experience for cyclists like you.
If you ever need anything or have any questions, feel free to reach out—we’d be happy to help. Wishing you many more great rides ahead!
Very nice cycling slippers
Well, I have worn top end road shoes for quite a number of years now and decided to buy these Quoc Escape non laced road shoes based on the reviews they got and took a punt,what I got was one of the most comfortable pair of slippers...Ooops I mean cycling shoes I've come to wear and in my opinion are on par with Rapha,s Classic laced shoe, based on my experience I would love to try they're Top end Air road shoes to compare.
Amazing comfort,very Pro and easy to clean,well done Quoc.
29. januar 2025
Svar fra QUOC
Hey,
Thank you for your fantastic review! We’re thrilled to hear that your Escape Road shoes feel like the most comfortable pair of "slippers"—that’s exactly what we aim for! It's great to know they compare so well to other top-end shoes, and we truly appreciate your support.
If you do decide to try the M3 Air, we’d love to hear how they compare! Let us know if you have any questions—we’d be happy to help.
Free socks a la LAKA
Free socks a la LAKA. They are lovely and feel sturdy. thank you!
15. januar 2025
Svar fra QUOC
Hey Stephanie,
Thank you so much for the review about our socks, so glad they are looking after your feet.
Thanks again for your support, and if you ever have any questions or need further assistance, don’t hesitate to reach out.
Beautiful pair of shoes
Beautiful pair of shoes, incredibly comfortable on and off the bike, swiftly delivered and well packaged. I just had a bike fit with them and the bike fitter was quite impressed as well.
22. januar 2025
Svar fra QUOC
Hey Julia,
Thank you so much for taking the time to share your experience with us! We’re absolutely delighted to hear that you’re loving your new shoes and that they’re proving to be both comfortable on and off the bike. It’s also fantastic to know that your bike fitter was impressed—always a great sign that you’ve made the right choice!
We truly appreciate your support and are so pleased that the delivery and packaging met your expectations too. If you ever need anything or have any further feedback, don’t hesitate to reach out—we’d love to hear from you.
La.atencion es excelente
La.atencion es excelente. Encontré lo que necesitaba y me fue enviado de inmediato
13. januar 2025
Svar fra QUOC
Hey Isabel,
Thank you so much for your kind words! We’re thrilled to hear that you found exactly what you needed and that your order was sent out promptly. Providing excellent service is always our goal, and we’re glad we could help.
If you ever need anything else, don’t hesitate to reach out—we’d be happy to assist!
Svar fra QUOC
Thank you so much for taking the time to leave us a review! We're delighted to hear that you found our products to be good value and that your order arrived promptly. Meeting our customers' expectations is always our goal, and we truly appreciate your support.
If you ever need anything else, feel free to reach out—we’re always happy to help!
Speedy delivery no fuss
20. januar 2025
Svar fra QUOC
Hey Robert,
Thank you for taking the time to leave us a review! We're so glad we could provide a speedy, hassle-free delivery for you.
If you ever need anything else, feel free to reach out—we’d be happy to help
Great quality and was exactly what they…
Great quality and was exactly what they promised
18. januar 2025
Svar fra QUOC
Hey Jon,
Thank you so much for your kind review! We’re thrilled to hear that you’re happy with the quality and that the product met your expectations.
If you ever need anything else, don’t hesitate to reach out—we’d be happy to help!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.