Quingo Scooters Anmeldelser 

UPDATE to be fair I have raised to 3 stars again, I have given a little time to test it out and since the cutting out incidents and it has been OK why it happened I don't know but it's been OK since so ......... benefit of the doubt.
Down to 1 star again, kept cutting out on me today, 2nd time of using since the wigwag controller was fixed back on, realised it fits on a small post sticking out of the tiller and does not seem very firm, the jury is still out .....
Upgraded from one star to three - 10 days later.
I SHALL BEGIN WITH AN UPDATE TO. BE FAIR, IF YOU WANT TO READ FURTHER TO DISCOVER WHAT HAPPENED IN THE FIRST PLACE ITS IN YOUR HANDS .....
Tom the Quingo engineer arrived this morning, as promised, at 8.45am. I had been told my visit would be between. 8 and 10 am so I was pleased he was early as its a nice day for a change and I can go out shopping later. Tom had to use an allen key to replace the wigwag (control lever that had fallen off) he said it should never have happened and he hadn't seen it before which makes one wonder if it had not be tightened correctly in the first place? I suppose we shall never know, fingers crossed it doesn't happen again! Anyway I digress, Tom gave the scooter a thorough check over, even testing batteries and tires, and a test run was performed to ensure we were satisfied. Thank you Tom.
I have had my Quingo since May 2025 and it's now 2nd March 2026, Last Monday I was in the supermarket and the control lever fell off onto my feet making it impossible to move as its the lever you push with your thumb to go forwards or backwards! After waiting a week for an engineer to sort it I had a call this morning saying the engineer isn't coming today as he isn't well, apparently they are fully booked this week so the lady on the phone said she will look again and call me back but she obviously doesnt realise I need it fixed as soon as possible as Im stuck in the house! Im disabled for goodness sake, surely it is obvious? I already waited a week and have been unable to get around the shops I need it fixed ASAP! The control lever should not drop off and I have lost trust in the scooter as surely it should be reliable???
UPDATE
eventually got a call back after opening a chat on their website, someone is coming on Wednesday morning, hopefully, providing they arrive ....... watch this space
FURTHER UPDATE a man called Sam rang me this afternoon full of apologies, telling me the engineer is coming Wednesday morning and that he wants to ensure this problem never happens again, to me or anyone else. I am hoping the issue gets sorted to my satisfaction because at present I have lost trust in the scooter, a mobility scooter for a vulnerable disabled person needs to be reliable doesn't it?

Dear Paul ,We want to express our sincere appreciation for the exceptional service and product demonstration you provided. Your in-depth explanation and hands-on showcase of the QuinGo scooter gave us a thorough understanding of its features and benefits. Your patience, expertise and enthusiasm were evident throughout our interaction, making the experience both informative and enjoyable.
Thank you for your dedication to customer satisfaction. We are confident that your professionalism reflects positively on QuinGo Scooters and we would not hesitate to recommend your services to others.
Regards : Podesta and Randall

From the person who came to demonstrate the quingo scooter,and talking us through what was wanted,to the quick delivery,with help and demonstration how it all worked, watching while a test drive was done,and that was happy can't fault the service, excellent 👌

Friendly polite staff prompt service and a very good product

Best thing I have done in a long time so much more freedom so thank u for being there for me x

I have just bought my second Quingo scooter. Within just over a week from the first phone call everything was sorted for me. I know that this is the business I can rely on every time and I will recommend them to everyone who needs their service. Thank you, once again, you've come through for me

Found demonstrator very friendly and detailed in describing functions of the scooter. Delivery was also very good again going through everything demonstrator had showed us. Overall very good service.

My experience buying my scooter was excellent. Everyone was so helpful, friendly and polite.
I was shown over the scooter and how everything worked was explained.
I had a test drive before buying and on delivery.
I have been out on it several times and am getting more confident.

Easy to deal with good product knowledge all appointments kept with good timekeeping. Kept up to date with process.

I did have the Flyte scooter and I was pleased with ability of the scooter at events over rough ground but having the ramp permanently limited the use of the back seat in my car I part exchanged this for the Ultra that is just as capable over the rough ground even at my weight of 16 stone but as it breaks down for me to manage it in my car I do not require the ramp to be fitted in my car

Very heavy for lifting in & out of the Car, only used it once around the block. Wing mirror on left won’t stay still. So not too impressed at the moment.
Maybe when the weather improves in the Spring/Summer I will get some more use out of it.

My scooter has dramatically improved my life.
It makes shopping so much easier, going out to cafes and galleries and visiting friends. My disability was closing down my life; my scooter has opened it up again.
It is sturdy, manoeverable, with excellent speed and braking controls.
My only disappointment is that while I was able to get a permit to use it on the Edinburgh trams, it really is too big for them.

I love it, take me were I want, wouldn’t be without it, thank you.

Received everything, I should have and was told everything I needed to know.

Quite a good scooter but I found a little hard for posture but very reliable

Excellent - my Toura does everything !

This was my first scooter and a big step for me quingo made every step so easy and I was treated with great respect all the way I highly recommend quingo fantastic service

The salesman was brilliant not pushy sat down went through everything and left me to make my decision. I have spoken to several members of staff who have been fantastic knowledgeable and helpful and very supportive. The engineer who delivered my scooter was professional and made sure I was good with all the functionals etc. I have given 5 stars but on this scale I would have to give 1000000 + stars. If you are looking for a mobility device definitely check out Quingo.