QUICKPLAY Anmeldelser 35

Edited because I made the mistake.

Good goals.

We bought a Pro Rebounder 5x5 for our daughter. Payment and delivery went smooth & quick. The manual/instructions were a bit too minimalistic and therefore a bit challenging but we managed to set it up. The rebounder seems to be sturdy and will probably last a long time but unfortunately the metal parts rattle a bit when she kicks the ball against the net (which can become a bit annoying after a while). The rebounder has been outside in our garden during a whole year (exposed to sun, rain, wind, snow...) and only has some rusty spots. After a year we were missing a part (our fault) but the customer support contacted us even over the weekend to help us find a suitable replacement part.

BRILLAINT AFTER SERVICE!!!! Ordered a high quality subs bench and turned up within 3 days 👌 however packaging was quite damaged ( a DPD issue) but they answered my queries and concerns within minutes, and we got all issues solved in less than 24 a rarity in this current day and age lol….Will use regularly as I know they will not let me down 👍

recently bought a replay station for my daughter's birthday and she's obsessed with it. It's a pretty neat product the way you can flip it over or change the board from straight passes to unpredictable. Shipping was free and fast too!

Just received my Replay Station for my son and he absolutly loves it. What a simple but great product.

Didnt have any trouble ordering and it arrived on time, will order again

I ordered a Quickplay Qfold soccer goal for my son's birthday, and it arrived right on time (within 2 or 3 days). I ran into a small setup issue (I'm an idiot), so I reached out to customer service via live chat, and they were incredibly prompt and helpful. Seriously top-notch support. Everything was sorted quickly, and we were up and running in no time, the product quality is great, and my son loves it. Great goal, even better service! I’ll definitely be buying from QuickPlay again. Highly recommend!

We purchased a soccer rebounder as a Christmas present. The product arrived broken with a large piece that was cracked off. Also, the support leg is not the right size and does not fit into the support slot. I contacted customer service via email per the website instructions and only receive an AI response. I am requesting a refund and return shipping label but do not get a response. Do not trust the quality of this company.

I used the wrong shipping address when ordering and didn’t catch it until after completing the order and paying for the order. I did notice my mistake within five minutes of completing the order. I notified QuickPlay right away but they indicated they could not change the shipping address or cancel the order because their order process is so quick and state-of-the-art. They recommended I refuse delivery and reorder after the return was completed. I found this to be unacceptable. I strongly urge everyone to avoid ordering from QuickPlay.

Got it a week ago really good and love it (I’m not a bot) and really easy to use (I’m from Europe tho)

Received two goals in UK neither one I ordered and no one to contact regarding replacement or refund. Junk company selling junk. Come on USA sort this branch of Quickplay out and save your reputation.

Ordered goals for my sons birthday got sent goals with two poles the same so couldn’t build this, contacted customer service who sent me replacement this matter also happened again!
Contacted customer service again and was told there was an investigation no further updates got my refund back but with no explanation and two sets of goals that can’t be built. Customer service was ok the first couple of times. Now need to find another set somewhere else.

Edit to below post. I was kindly sent a new goal as a replacement as the parts were still out of stock after 9 months.

The pole on my goal broke just out of warranty. Apparently it would've been in warranty if I had signed up to their spam mail.
Customer service said they'd have to charge for the part, but they didn't know when it would be in stock.

I would've had to keep contacting them for up to 3 months to see when the part was in.

Instead, I've chosen to buy another make of goal and share my bad experience with Quickplay.

I’m a UK football coach and bought from a retailer.

Had a goal that was damaged - they replaced it under the manufacture warranty extremely quickly and for free!

Spoke to a lady called Tracy - amazing customer service.

Will 100% be returning each season to buy from you over competitors - and will tell all of my clients parents to buy from Quickplay!

Thank you!

Super quick delivery from the UK website, everything as expected. Really pleased as left this order quite late before Xmas.

This is for the Quickplay UK website. I purchased a goal net six months ago and it unfortunatly snapped in a few places, they apologised and replaced it within 2 days of my email initial.
recommended.