quick.md Anmeldelser 

1 177
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I was truly surprised by how the Dr took time to actually listen to my needs, as well as my story to get to know me on a deeper level. I made a mistake on my part in reg a rds to the pharmacy I decide... Vis mer

Vurdert til 5 av 5 stjerner

Always in contact with you and letting you know what is going on. Also nothing but respect. What they say they will do they do it and do it very efficiently. Absolutely wonderful support and extremely... Vis mer

Vurdert til 5 av 5 stjerner

I've been using quick md for 2 years now and I'm very happy with the care and services I get. Anytime a problem came about it was quickly resolved and that's only been with pharmacy issues( not having... Vis mer

Vurdert til 1 av 5 stjerner

I had a great experience until I had to cut down my dose because of financial reasons. My usual doctor (who is fantastic) was not available until Monday, so I chose another one. MISTAKE! He grille... Vis mer

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Informasjon om virksomheten


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(1 177)

84 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best life changing service ever

This is the most convenient and easiest life changing service around. I have no complaints at all. Anytime I’ve had an issue, emailing to customer support has resolved it quickly.

28. februar 2025
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Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Vurdert til 5 av 5 stjerner

This is a really great service!

I love that you can do the appointment without leaving your home or wherever you are. It provides so much convenience.

24. februar 2025
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Hello Kirsten! Thank you so much for your review!

Vurdert til 5 av 5 stjerner

Excellent experience

Excellent experience, affordable. I needed a prescription for antibotics so I scheduled an appointment and was able to get my prescription within 2 hours. I highly recommend this service!

21. februar 2025
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Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled that you felt well taken care of during your visit.

Vurdert til 5 av 5 stjerner

Quick MD is an excellent online doctor…

Quick MD is an excellent online doctor service! The platform is super easy to use, and I was able to connect with a licensed healthcare professional within minutes. The doctors are friendly and knowledgeable, providing clear advice for my health concerns. I really appreciate the convenience of getting medical help from home, especially with flexible appointment times. Overall, I highly recommend Quick MD for anyone looking for quick and reliable healthcare!

23. februar 2025
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Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled that you felt well taken care of during your visit.

Vurdert til 1 av 5 stjerner

They charged me money 99$ for…

They charged me money 99$ for appointment twice and both times they no called no showed me. Like wth kind of scam are they running.

17. februar 2025
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Thank you for posting about this, we really appreciate your feedback. Upon looking into this, it seems our physician was not qualified in your state, and thus didn't field the call. We'll have our Support Team reach out to you by email to try and fix this. We're terribly sorry about this and hope we can make this right with you.

Vurdert til 1 av 5 stjerner

Beware of a treatment center only interested in collecting money from you rather then helping you.

I encourage for anyone who is struggling with addiction to not get help from this treatment center. All they care about is your $99’00 rather then receiving help. They collected my money and before they can treat me. They are asking for more money. In addition. The treatment they gave me had me sick and detoxing for days. They botched my treatment and I ended up using again. I reached out to them and was honest and really tried to quit using. Due to there inadequate capability of responding to my treatment. I was left to seek professional help from the hospital due to the pains I was dealing with. While I was going through this painful process quick MD kept sending me messages to start my second appointment and to enter my card information. Over and over and over again.

8. februar 2025
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Svar fra quick.md

We’re truly sorry to hear about your experience, and we appreciate you taking the time to share what has happened. Your health and well-being are incredibly important to us, and we never want a patient to feel unsupported during their treatment journey.

We take feedback like this very seriously and have shared your concerns with our team so we can review what happened to try and resolve this as soon as possible.

Again, we’re deeply sorry for any distress this has caused and appreciate you bringing this to our attention.

Vurdert til 5 av 5 stjerner

Signing up appears to be very simple…

Signing up appears to be very simple and I appreciate the upfront pricing. The site was easy to navigate and contains a lot of useful information. The services available are very limited though so I am not sure that I would be needing to use this in the future, but I will keep it in mind.

3. februar 2025
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Thank you for taking the time to leave us some feedback about your initial experience. We love the 5-stars, here if you need us 💜

Vurdert til 1 av 5 stjerner

I had an appointment today 1/27/25 at…

I had an appointment today 1/27/25 at approximately 2:40pm with QuickMD with a doctor. I was told that they would send the prescription to my local Publix pharmacy. It did show when they sent it, however, they did not have it in stock. I emailed QuickMD support about this as the doctor said this is how issues are handled. I call my other pharmacy (Walgreens), and they confirmed they had it in stock. QuickMD sent an email stating that they sent over the prescription to them. I waited two hours and still nothing has been sent to my pharmacy. I email support yet again, they state that the Walgreens didn’t have stock. I suggest a third pharmacy after calling and speaking with the pharmacy (Walgreens) senior pharmacist that they indeed had the prescription in stock. However I NEVER received my prescription despite them lying to me by saying that they sent it in. Complete scam!!! TRUST ME, DO NOT USE THEM!!

27. januar 2025
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Svar fra quick.md

Thank you for your review and bringing awareness to your experience. Sorry for the runaround and unexpected delays at the pharmacy. We were able to investigate this internally and see you yourself confirmed the rx is at the pharmacy ready for pick-up. If it is still not at the pharmacy, please follow-up with the Support Team and we will make sure it gets there. Our apologies for these little bumps in the road, but we will do our best to make sure this gets resolved! Again, thank you for reaching out and sharing about this.

Vurdert til 5 av 5 stjerner

I absolutely loved it, easy and convenient. Mom Approved.

I absolutely loved it. I’m a mom of two and going to the Dr is such a hassle, especially when my kids are already sick, or when I feel sick and bringing them. It’s so much easier this way.
The $75 was way more affordable than a Dr on Duty. I’m very grateful this is available and will be using it again.

26. januar 2025
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Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Vurdert til 5 av 5 stjerner

I love QuickMD

I love how convenient and easy it is to see a doctor. This app has made my life so much easier. The app is very easy to download and use.

26. januar 2025
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Thank you for the 5 star review. We are glad you had such a positive experience and look forward to seeing you again.

Vurdert til 5 av 5 stjerner

QuickMD - Reliable and accessible service from anywhere

QuickMD came in very handy when my family travelled to a remote location and my son spiked a fever.
The ability to be able to access and consult a doctor from these remote location made it very easy for my family to enjoy the rest of our vacation.
QuickMD’s services are reliable and their doctors are very knowledgeable.
I recommend them to my family all the time and they remain my choice of urgent care.

4. januar 2025
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Svar fra quick.md

Thank you very much for taking the time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help!

Vurdert til 1 av 5 stjerner

Stock and harassed by QuickMD email…

Stock and harassed by QuickMD email support. They make me want to do drugs
They send me over 500 emails a day no matter what I do or say they will not stop

21. januar 2025
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Svar fra quick.md

Thank you for sharing your experience with us—we truly appreciate your feedback. We’re so sorry for any frustration caused by the emails and communication process. Email is our main way of keeping in touch, but we completely understand how it can feel overwhelming at times.

We’ve brought this up internally and have now tried reaching out to you by phone to make things easier. We also noticed some redundancies in our Support Team’s messages, and we sincerely apologize for any confusion. Our goal is always to make things smoother, not more stressful—and we truly appreciate your patience while we worked to get everything resolved.

Moving forward, we’ll be more mindful of how we communicate with you. If there’s anything else we can do to make your experience better, please don’t hesitate to let us know.

Vurdert til 1 av 5 stjerner

I had an appointment today 1/19/2025…

I had an appointment today 1/19/2025 and for some reason I have to reload my ID every visit and then after a very long delay and me blowing there emails up they tell me I have to verify my id why did they wait so long to tell me,they have nothing but negative reviews there is absolutely zero customer service they will not refund your money this place is a joke and I’m reporting them to better business bureau it won’t amount to anything but it will shine a light on how terrible they are to patients.

19. januar 2025
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Svar fra quick.md

Hello, and thank you for taking the time to share your experience! We’re truly sorry for any miscommunications with our physicians or Support Team. We looked into this, and it seems things have been resolved—but if anything is still outstanding, please follow up with Support, as they may be able to process a partial refund.

We also appreciate you verifying your ID! We know the extra steps can be a bit of a hassle, but they’re in place for security and verification purposes. Thanks for your patience while we got everything sorted out!

Vurdert til 1 av 5 stjerner

I've been a Suboxone patient for…

I've been a Suboxone patient for several years for almost 20. I couldn't afford it anymore so I got off it and I just recently got back on Suboxone I had trouble with my first couple appointments with them but we worked it out. This time my appointment was for a 8:56 I checked in at 8:51. Once I noticed I wasn't receiving a call right away I checked to make sure my number was correct like the FAQ says to do and my number didn't need to be updated I updated my number and then the provider called somehow my phone had gotten turned into airplane mode and I received one voicemail after spending $100 for the appointment and I got back a text saying that they won't refund my money but I don't want a refund I just want my doctor's appointment because I'm out of running the person and Suboxone is really important medication and it's important to have support from your treatment facility and they're not offering that. Maybe in light of this they will

11. januar 2025
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Svar fra quick.md

Thank you for taking the time to review and share your experience with us. We are constantly striving to improve our processes in order to provide convenient and affordable care. We'd like to apologize for how we addressed your appointment problem. We appreciate you taking the time and going to the trouble to reach out on many fronts and bring attention to what happened. In this matter, you've been a catalyst for change and helping us recalibrate in regards to our approach in Communications and Support. Sorry again for all the trouble.

Vurdert til 1 av 5 stjerner

Horrible evil nansty selfish scams

1. januar 2025
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Svar fra quick.md

Hello, if you faced any type of problem while we tried to provide service, please let us know. We've requested more information from you so we can look into this internally. Hopefully we can try and clear up and resolve any issues you might have had.

Vurdert til 1 av 5 stjerner

Prescription is not guaranteed

I tried quickmd for a suboxone follow up. I have used the medicine for several years. It was very easy to set an appointment with a doctor. After a brief interview, the doctor said she would send the prescription to my pharmacy of choice. After two days the prescription never arrived. It is impossible to call a Live person at quick MD. All customer service is done via email. I requested my prescription or a refund. They were unable to provide either. The old adage, if it sounds too good to be true it probably is, applies here.

31. desember 2024
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Thank you for your review and bringing awareness to your experience. Sorry for any frustrations caused, some pharmacies are still unfamiliar with telehealth and can deny a prescription for any reason. If you could please let the Support Team know an alternative pharmacy it will help ensure we can resolve this issue. Or, we also have a mail-order pharmacy in your state. We ask that you don't give up yet, because you successfully completed an appointment, and received treatment it will be difficult to process a full refund. Our Support Team can even recommend a pharmacy near you. We hope we can resolve this issue for you ASAP, please let the Team know how you will like to proceed.

Vurdert til 1 av 5 stjerner

Poor customer service

In November an order was placed for my medication. After many many emails I demanded a “Refund” & had the prescription finally sent to my pharmacy on 12/28!
On 12/21 I had another appointment. Paid in full for the prescription & doctor consultation. Never received a confirmation. On 12/26 I sent an email, quuckmd’s reply “The doctor never placed the order”!
Now it 1/3/25 & the prescription has been ordered with the wrong dosage.
Sorry to say this website has fallen apart & this will be my last order after 7 months of great service. Be ware before you get involved.

3. januar 2025
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Susan we're so sorry about all of this, we hate to be wasting your time on something that should be already resolved! Thank you for following up with the Support Team diligently, we are monitoring your case on our end and hate to it see keep getting slowed down. Please know this is not how we normally operate and we hope we can regain your trust with us after all of this. We should be updating you soon about the order status.

Vurdert til 1 av 5 stjerner

I had seen them online

I had seen them online. I don't have time to take off for appts. The appt was fine but the med they sent to pharmacy, pharmacy was out of. I did the form, I called, I emailed for them to transfer to a pharmacy that had it. It was supposed to be easy but they didn't even read my messages. It took them 4 hrs to even respond. I explained the pharmacy would be closed today and needed it done asap. Well, still waiting now I have to wait until next week to even try to get the medicine. Very horrible experience it's definitely not quick!

27. desember 2024
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Thank you for your review and bringing attention to your experience. Sorry for the snags in our communications, you're right things should be moving much faster. We are investigating this internally and will monitor the case to ensure it gets resolved as soon as we can.
At QuickMD we strive to provide quality care for our patients, we are sorry we missed the mark with your experience.

Vurdert til 1 av 5 stjerner

Buyer beware

Buyer beware. 1st red flag, you cant call customer service. My appointment was 12/2. by 12/13,I had no tracking info and emailed. I was given a tracking number in their response. The tracking hasn't changed since 12/16. It's 12/27. I have emailed daily. The response is excuses, promises to look into it. They wont give me a refund. The medication is shipped on dry ice, no way thats still good. This was my second attempt at using QuickMD. I have learned my lesson. The last time I started a medication, they could not supply it as promised and you may get one medication on time but it might me 6 weeks or several months before your next prescription shows up, at which point you've been off the medication. ITS A SCAM

27. desember 2024
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Svar fra quick.md

Hello and sorry about all of this, the postal strike, and some unfortunate weather have slowed down shipping! It sounds like you're working this out with Support, however because of these issues and the delay you may have the option to request an rx sent to a pharmacy of your choice in addition to a refund. Please bring this up with the Support Team. We are requesting more information so we can investigate this internally and try to find the best solution for you. Our apologies about all of this, this is not usually the case, thank you for your patience as we try and get this resolved for you.

Vurdert til 1 av 5 stjerner

On December 6

On December 6, 2024 I wrote a review. QuickMD did what they normally do, send a generic reply with false information.
I have probably written 15 emails since I paid for medication on 11/22/24.
After my 12/6 review I received an email from the Director of Customer Service. He made me a promise I would have my medication in 12 business days.
AS OF 12/26 NO MEDICATION. This is Fraud on a large scale & customer service replies are Ai generated.

22. november 2024
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Svar fra quick.md

Hi Susan, thank you for your review, please allow us to say sorry for the inconvenience of all of this. We hate that orders have been delayed amongst these strikes and shortages. As well as our interim supplier also getting snagged with delays as well. Thank you for sharing and bringing awareness to your experience. We see that the Customer Care Team has offered alternatives and a solution has been established. We'd like to apologize for missing the mark with your experience, and thank you for your understanding about the situation and circumstances. Hopefully in 2025 things will be smoother now that shipping issues have dissipated.

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