AI enhanced product images that bear little resemblance to the items sent out.. BUYER BEWARE!
This company is only getting one star because I have to give it something. When I went to purchase from this company I obviously looked at the wrong website! Silly me… With this Australian website they advertise gold plated jewellery. It’s more expensive than High Street prices, but the items on the webpage look great. I ordered a big chunky gold necklace for $135. When the piece arrived, It was in great packaging and looked expensive but when I opened it the piece hardly resembled the item on their beautiful website. It was clearly massively AI enhanced. The piece I received looked like a bad Temu version of what was on the website. The business has a no refund policy, but you can have a store credit, which in this case is useless given the pieces that you order are nothing like the pieces on the website! It took me a couple of emails, but eventually, with the threat of going to the ACCC with my complaint, they did refund me my money back. So buyers beware… What you see on the website is potentially not what you will receive on the item, given the AI enhancements that are being used! In my opinion, it will be a disappointing experience.