Can't fault their response but... Had a firmware download issue, contacted support and told 'it's dead' that was it! Fortunately a few searches highlighted similar issues with other products and all... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I dropped a chain it got bound between the the frame and the chainring. I had to force it out and after I did the power meter quit. I tried recalibrating and a couple of other suggest fixes but the... Vis mer
Outstanding customer service from Quarq tech rep who answered pre-purchase questions I had and then placed the order for me. Quarq DZero for Specialized arrived on time and I had it installed by my L... Vis mer
I've purchased many different SRAM and Quarq items over the years and have never been disappointed with my purchase. Jason Osborne helped me determine exactly what I needed for a perfect fit on our n... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices. Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.
Kontaktopplysninger
3100 1st Ave, 57783, Spearfish, USA
- (605) 642-2226
- thinkfast@quarq.com
- quarq.com
Crank and power meter are awesome
Crank and power meter are awesome. Purchase experience was simple and shipping / delivery was on time and as expected. Would highly recommend.
13. mai 2019
Anmeldelse skrevet uten oppfordring
Great buying experience
Great buying experience. No issues with shipping. Quick and responsive customer service. All in all, absolutely painless!
12. mai 2019
Anmeldelse skrevet uten oppfordring
I wanted to buy a sram power meter but…
I wanted to buy a sram power meter but you guys don’t take international credit cards. Couldn’t buy it.
12. mai 2019
Anmeldelse skrevet uten oppfordring
Great everything
Great everything. Communication, service, knowledge. It's all good and has always been. Luv the Product and the support team.
29. april 2019
Anmeldelse skrevet uten oppfordring
4/23/19 This has been my first order…
4/23/19 This has been my first order placed with Quark.
The person whom I dealt with through the entire process is, Luke.
I will say that my experience was nothing short of "world class" Luke provided amazing service, always followed up lightening fast, provides detailed answers to all my questions, and was truly interested in providing the best customer experience. It was a great pleasure working with Luke! Give the guy a nice $ bonus when you can. He is worth it.
Mark
23. april 2019
Anmeldelse skrevet uten oppfordring
Great product
Great product. My original front derailleur was not working as shipped, but they replaced it promptly and I was riding my new bike ASAP.
23. april 2019
Anmeldelse skrevet uten oppfordring
Reliable power meter
Reliable power meter, light yet solid. Perfect addition to my Trek Speed Concept.
22. april 2019
Anmeldelse skrevet uten oppfordring
I am new to power meters and Kyle was…
I am new to power meters and Kyle was incredible to work with. He answered all of my questions and got me set up with exactly what I needed. Great customer service!
20. april 2019
Anmeldelse skrevet uten oppfordring
The experience was far from great
The experience was far from great, when you spend more than $1000 on something it is expected a fast service. In my case, it took quite some time for the order to ship and there was no information anywhere, on the site the status of the order was “completed” but I got no tracking number, nothing.
Then after a few days I sent an email to the person that sent me the purchase receipt and only then I got some information about when my order would ship. This is definitely what I expected as a service when buying something this expensive.
8. april 2019
Anmeldelse skrevet uten oppfordring
Svar fra Quarq
Hi Antonio,
I'm sorry for both the delay and the lack of communication in the process of receiving your power meter order from us! We were back-ordered in the crank length you ordered and we should have done a better job in making sure you knew when your order would arrive. Our apologies - please let us know if there is anything we can do for you in the future.
Quarq/SRAM even put the chainring on…
Quarq/SRAM even put the chainring on the powermeter in the same order.
7. april 2019
Anmeldelse skrevet uten oppfordring
Excellent Power Meter
2nd Quarq PM I've purchased. Like the previous one, this one is a durable and accurate device. Purchased a Quarq b/c the SRAM Red cranks on my new bike are PM ready. Took about 15 minutes to swap chainrings and spider. Bravo on the design!
18. mars 2019
Anmeldelse skrevet uten oppfordring
Outstanding customer service from Quarq…
Outstanding customer service from Quarq tech rep who answered pre-purchase questions I had and then placed the order for me. Quarq DZero for Specialized arrived on time and I had it installed by my LBS. I've only had a chance for a short test ride so far, but I am very happy with the power meter. It connected instantly with my Garmin 520 and 920XT, responded immediately to power changes and also saves some weight over the P1 pedals I had been using on my bike.
6. mars 2019
Anmeldelse skrevet uten oppfordring
Excellent quality product
Excellent quality product. Great customer service with another product return.
5. mars 2019
Anmeldelse skrevet uten oppfordring
just works
just works, battery easy to change - it is my benchmark power meter
3. mars 2019
Anmeldelse skrevet uten oppfordring
Great product.
Great product.i did a bunch of research and found this to have all the options I wanted in 1 package.
28. februar 2019
Anmeldelse skrevet uten oppfordring
Prompt and friendly service
17. februar 2019
Anmeldelse skrevet uten oppfordring
Great personalized service!
18. januar 2019
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.