Can't fault their response but... Had a firmware download issue, contacted support and told 'it's dead' that was it! Fortunately a few searches highlighted similar issues with other products and all... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I dropped a chain it got bound between the the frame and the chainring. I had to force it out and after I did the power meter quit. I tried recalibrating and a couple of other suggest fixes but the... Vis mer
Outstanding customer service from Quarq tech rep who answered pre-purchase questions I had and then placed the order for me. Quarq DZero for Specialized arrived on time and I had it installed by my L... Vis mer
I've purchased many different SRAM and Quarq items over the years and have never been disappointed with my purchase. Jason Osborne helped me determine exactly what I needed for a perfect fit on our n... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices. Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.
Kontaktopplysninger
3100 1st Ave, 57783, Spearfish, USA
- (605) 642-2226
- thinkfast@quarq.com
- quarq.com
Easy to install! Great customer support!!
First time on any power meter and quite interesting information! Super easy to install at home with basic tools. Just follow the oficial video. Great help from customer service to find out exactly which model did I need.
19. mars 2018
Anmeldelse skrevet uten oppfordring
I couldn't finish my purchased because…
I couldn't finish my purchased because my credit card is not accepted on the web ( i have enough credit) , so i wrote asking for help.
Until now no body have answer my email.
I want to replay your answer, but i couldn't find the option, my shipping address is in the USA (Florida) my credit card is from oder country!!!
28. februar 2018
Anmeldelse skrevet uten oppfordring
Svar fra Quarq
Hi Luca,
Unfortunately, we are only able to sell direct from our website to locations in the United States and Canada. It looks like we replied to your email after we received it from you. Please check your spam folder for an email from thinkfast@quarq.com. Our security measures on the webstore do not allow us to accept international credit cards.
Second unit
Second unit. Bike crash took out the first unit. Love it.
22. februar 2018
Anmeldelse skrevet uten oppfordring
Super helpful months before purchasing
Super helpful months before purchasing, answering all my question very patiently.
21. februar 2018
Anmeldelse skrevet uten oppfordring
Product Delivery
Ordering was fine. Delivery had some "friction". I was not able to modify the delivery instructions with UPS, which made things inconvenient.
20. februar 2018
Anmeldelse skrevet uten oppfordring
Svar fra Quarq
The inability to modify a delivery is one of the security measures we have in place on our webstore. We apologize for any inconvenience this may have caused you.
Dzero powermeter!
I order the chain rings and power meter separate but they put them together for me! Love that thanks for saving me a few minutes!
14. februar 2018
Anmeldelse skrevet uten oppfordring
Quarq is an example of what a top notch …
Quarq is an example of what a top notch company should be. Customer service is amazing. I bought a brand new Dzero and it had a problem. I was concerned as I currently live in Australia but I bought it in NZ. No problems. Quarq's global warranty meant that I am covered. In addition, I was getting a new bike and wanted to transfer the Dzero across. Flicked an email to Quarq - got a response in under 24 hours. AMAZING! How often have you tried contacting a company and have them refer you to your local bike shop (LBS) then they refer you back to the parent company and you feel like a ping-pong ball? Not with Quarq! Thanks guys! You rock!!
14. februar 2018
Anmeldelse skrevet uten oppfordring
legacy power meter setup
great assistance for getting a legacy power meter setup.
11. februar 2018
Anmeldelse skrevet uten oppfordring
Plain and simple Quarq is the best
I have had a Quarq power meter for the past year and it has been wonderful. I did have to contact Quarq for a problem that I was having that stop me from using my device but made it aggravating and they were quick to respond and had great information that helped me troubleshoot my device and get it working perfectly. I could imagine using another power meter on my bike.
6. februar 2018
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service, quick response time, friendly staff.
29. januar 2018
Anmeldelse skrevet uten oppfordring
They have helpful and down to earth …
They have helpful and down to earth support.
Not sure I am eased with the pricing of the products, but I suppose you get a higher level of quality along the line of power2max & SRM, when compared to Stages, & 4iiii
24. januar 2018
Anmeldelse skrevet uten oppfordring
The cost of shipping for a cadence …
The cost of shipping for a cadence magnet was $25.00. Not sure how thats possible.
10. januar 2018
Anmeldelse skrevet uten oppfordring
dope
dope power meter , easy to install and calibrate with Garmin , wahoo etc.
24. desember 2017
Anmeldelse skrevet uten oppfordring
No hassle and no problems.
19. desember 2017
Anmeldelse skrevet uten oppfordring
These guys are great.
12. desember 2017
Anmeldelse skrevet uten oppfordring
They never called!
I opened up an inquiry to purchase new arms that will work for my new frame. Jason was great at first getting me lined up for new arms. We set up times for him to call me on 3 occasions to purchase the product. Never called. I guess it's time to go with a different brand.
7. desember 2017
Anmeldelse skrevet uten oppfordring
Svar fra Quarq
Hi Andrew,
Our apologies for not connecting to finalize your crank purchase. We are reaching out to you today via phone and e-mail to get your order processed.
Quarq Dzero for specialized power meter
Quarq was extremely helpful through the entire buyer journey. They answered all the questions I had about the product, made sure I had the right model for my bike and delivered the power meter in days.
I was able to easily install the power meter and I've been loving it so far!
7. desember 2017
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.