So far it's been excellent. The negative reviews are so varied it's difficult to determine validity. The powder is meant to dip a standard oral B electric tooth brush. This far out youngest and I usi... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Absolutely a horrible company to deal with. They added 2 extra bottles and charged me for it, when I ordered one bottle. They did not respond to my emails. This company has no integrity at all. Th... Vis mer
i received a package in the mail. I opened it and it was Purely White Deluxe tooth whitener, three items. My credit card had been compromised a number of times but since I did not order this product... Vis mer
This company offered no means of return whatsoever, they said it's just not possible they don't offer a return. They are the worst company I've ever purchased something from. I'm 60 years old and ha... Vis mer
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This company is a total ripoff
This company is a total ripoff! They advertise a-total satisfaction, no questions asked 60 day full refund policy but they will not honor it. i cancelled immediately because I found that every other place including Target was selling it for $19 and they charged $37. They told me they have a no returns accepted policy because I bought the product during a sale. It did not say that it was a flash sale when I bought it. They could at least given a partial refund.
Company would not accept return of product.
This accept return or correction of order.company uses deceptive business practices. I was shipped too much product and they would not correct order. Customer service is non- existent. Do not order from this company!! Also the order process does not allow you to review before placing order.
So far it's been excellent
So far it's been excellent. The negative reviews are so varied it's difficult to determine validity. The powder is meant to dip a standard oral B electric tooth brush. This far out youngest and I using it. We definitely see results, even after just a week. Great deal, buy2, get 3rd free! Arrived as agreed and without any issues. If you wish to see if there is a change, I strongly recommend one to take pictures every so often, from same angle and lighting. Also, this is a safe whitening system, which means it will not have the abrasive ingredients that others like Crest or colgate white strips have.
YOU will lose your money. Absoluely.
Total rip off company. They add items to your orders on their own and if you try to cancel within a minute, they ignore and don't give you a way to stop them from stealing from you. Have used the product for two weeks and it is ineffective at best. Don't waste your money.
Save your money, maintain good healthcare and forget this product. It’s a waste of money.
First of all the marketing team for this product assumes everybody uses a regular toothbrush it doesn’t show anyone using this product with an electric toothbrush. And maybe that’s because it's problematic
You put your toothpaste on the toothbrush and then you’re to dip all of this into a jar contaminating the powder
Why doesn’t purely white have a little scoop that you could shake on your toothbrush instead of when you open the jar powder goes everywhere
It’s a real shame, and I think they fall short with the way you dispense the powder by dipping your toothbrush in it repeatedly, and the other thing is by not showing the difference between a regular toothbrush and electric because the majority of people I know use electric toothbrushes
I wasted my money. It tastes fine, but it is messy. You cannot use a little spoon and sift it onto your toothbrush and then if you have an electric toothbrush, and you’re putting product on top of toothpaste, you lose most of the product.
Would give ZERO stars if possible
Would give ZERO stars if possible. I tried to cancel this order due to them adding additional items to increase my payment amount, which was impossible. Customer service is non-existent. I finally received an email 3 weeks later. This scam sham company should be closed down. This is utterly ridiculous, they should have a class action suit filed against them to recoup losses. Shameful!
Purely White does not perform as advertised.
I ordered when they offered buy 2 get one free. While I received 3, I was charged a higher price than the 2 would have cost alone. I am on the second jar and I do not see much difference, so I would have to say this:
1. They overcharged me and customer did not resolve the problem.
2. The product does not perform as advertised.
Nightmare 😭
Nightmare 😭
I am also awaiting delivery from this company
Which I tried to cancel but instead it took another payment over £94
I sent a email to the explaining I didn’t order all the products and to cancel
Got in touch with my bank to try and cancel it but no luck
Don’t order anything from them I feel it’s a massive scam
Let’s see if I receive anything 🙏🏻
The Jar opening is way too small to dip…
The Jar opening is way too small to dip a toothbrush in unless it’s a child’s.
The flavor is nice but using for 2 weeks haven’t seen any changes.
No issues with shipping, I received very quickly.. Jury is still out if it actually works
A scam
First they sent me three bottles when I ordered only one. Then it was impossible to return the items (Purely White Deluxe toothpaste) to them for a refund: the contact email gets no response and the phone number doesn't work.
Save your money and go to the dentist
This stuff does not work. I bought it for my husband and after 2 months of use his teeth are just as yellow as when he started. I accidentally ordered 2 jars and emailed the company about my mistake. I was told it was already out for shipment. That was a lie! Gave the 2nd jar to my daughter and when I asked her if it was working she smirked and said "yeah. See my white teeth". Uh, no I didn't.
Be careful with this product
Be careful with this product. They do not honor their guarantee. Bait and switch tactics. Took ; emails to get a response only telling me guarantee was not applicable. Could even find the language in the return policy that excluded the return. My option steer clear. Product does not perform as advertised.
Amazon available for £5.99.
Amazon available for £5.99.
Do not be misled.
tried to cancel as soon as I realised that this was an under par product sent loads of emails not responded too, note the only email I received was to say as I bought on flash sale they won't let me return, think only got this response as I reported to klarna, I'm usually not so easily duped as thought I was looking at a good review site . But actually spotted product actually after I wanted to return Amazon £5.99 it was on my dentist advice wanted to return , took them over 4 weeks to respond to email.
Customer service: Possibly the worst
Customer service? There IS no customer service. I haven't even tried the product yet, but am already left with such a 'bad taste in my mouth' that the product would have to be extraordinary for me to purchase from this company again.
I ordered what I thought was only one bottle
I ordered what I thought was only one bottle of the Purely white deluxe product, but instead once I clicked on my card payment, I realized the amount charged was for considerably more than the original amount advertised. It turns out somehow I had ordered 3 of their bottles and was being charged for 2 and getting the third for free. There was no "cancel" button and no way for me to confirm my order before hitting the payment button. Instead it was thank you for your order and we will be shipping it soon. I emailed them right after the order was made telling them I wanted to cancel it as I had intended and thought I was only ordering one bottle. I got no response and followed that up with a couple more emails and still no response. Then today, the next day, they emailed that my order is being shipped.
I can see that it will be difficult to return the order and that there is a clause that they do not accept returns on sale items which this supposedly was. I probably will not be able to get my bank credit card issuer to stop payment as the product is now being shipped, so as of now I am likely going to have to swallow the $84.78 charge for 3 bottles I do not want, that was originally offered at $29 for the 1 bottle that I did want. This is a scam, pure and simple, and while I have not yet tried their product, even if it does work as advertised, which I am now skeptical of, I will never buy from this company again and would advise extreme caution purchasing this product from them.
TWO TOO MANY!
I only ordered one of this product but they charged me for two plus a free one. So the order cost me almost $100.00. I haven’t received the product yet but already I know it’s a scam. I immediately texted them to not send it and they just now got back to me that it’s already gone out so there is nothing they can do. Well my response went out on August 9 and I just got their response today August 18. I will have to call my bank. Please do not deal with this company! It’s a scam!
Ordered the Purely White tooth powder what a RIP OFF
Ordered the Purely White tooth powder, which is yet to arrive. Advertised as unable to buy anywhere else. It's actually on Amazon £5.99and eBay £7.99 for a fraction of the price I paid, with postage a whopping £32. Within less than an hour of ordering I emailed trying to cancel the order, hah! fat chance. I actually emailed 9 times over 3 days, and 3 times within an hour outlining my legal right to cancel. All emails went unanswered. I even went to my bank to try and stop the sale going through, which they couldn't do grrrrrrrrrrr. Upshot is, I have paid £32 for a product which is being sold much cheaper elsewhere. I paid for one pot of powder and was charged a whopping £8 postage. This is just a RIP OFF. I feel I have been scammed. And I already know I won't be able to return it as they've made it so difficult. This company needs to be investigated and shut down. Hope this is a warning to any other potential buyer. DO NOT BUY.
Ordered one item
Ordered one item, found 4 were being shipped! Tried to cancel but no response other than to tell me items have been shipped. This was an ad on SKY news page so why would SKY allow and promote such a deceiving company. never trust SKY again. Deff do not buy form them
I ORDERED UP ONE ITEM AT £22 AND ENDED…
I ORDERED UP ONE ITEM AT £22 AND ENDED UP BEING CHARGED £109!! Do not order anything from purely white as they are purely scammers! Still no goods have arrived and no email to say when they will arrive.
Their customer service is non-existent
Their customer service is non-existent. I requested to cancel an add on order that somehow included a whitening kit with gel & LED light that I didn't intend to purchase & literally never clicked on to purchase. Their email response was no refunds possible because it was a special promotion. I didn't order the stuff & was stuck paying almost $100 for something I didn't want or order AND it hadn't even been processed or shipped because I contacted them immediately. I will never ever order from them again & will tell everyone to avoid them, regardless of how good their product might be!
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