Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I tried to downgrade my server’s RAM, and the host management wouldn’t allow it. That was already frustrating, but it got even worse when I tried to access and download my own server files so I could... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Kevin and the team at Pufferfish are honestly some of the most easy to talk to, and helpful people you could ask for. Nice, easy to use panel as well as nice support, should you need it. Server perfor... Vis mer

Vurdert til 5 av 5 stjerner

Great hardware and customer service. Their 100GB of dedicated SSD per 8GB of RAM is a good deal. Most hosts offer less or 'unmetered' hard drive space that's not necessarily 'unmetered'. I'm excited... Vis mer

Vurdert til 5 av 5 stjerner

Kevin and pufferfish+ are some of, if not the greatest hosting in the industry! What stands out to us is they not only solve any ongoing issues, they give insight as to the cause of it, and they go... Vis mer

Informasjon om virksomheten

  1. Spilltjenester

Skrevet av virksomheten

Pufferfish Host provides top-notch hardware, DDoS protection, and support for Minecraft Server hosting. Used by many of the world's largest and most popular Minecraft servers!


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

106 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

7 Months of Work at Risk Because of This Host

I tried to downgrade my server’s RAM, and the host management wouldn’t allow it. That was already frustrating, but it got even worse when I tried to access and download my own server files so I could move them elsewhere—again, the host management wouldn’t allow it. I even reached out and asked them to provide the latest backup file, and I’m still waiting for any kind of helpful response. At this point, I’m seriously considering changing hosts because this experience has been terrible. The fact that I might have to completely remake around seven months of work in just one week because I can’t access my own files is honestly ridiculous. I would not recommend this host based on this experience.

13. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pufferfish Host

We have no record of you having services with us. Can you please respond to our request for information so we can figure out what’s going on?

Thank you,
Kevin

Vurdert til 1 av 5 stjerner

Terrible support

Did a ton of research about hosts, ended up with pufferfish. Tried to buy a pack, got told I’m a fraud. Ofcourse that is not the case so i contacted them.
Even with a high priority ticket it took a while to get an answer. I contacted them through discord and I got straight up told ‘just admit you’re using VPN or using fake information’. They’re not even trying to help, all u get is accusations thrown at you. Ended up getting an answer on my ticket and all Kevin once again said was ‘ you’re a fraud’. Not giving any help of maybe trying to prove I am not, or any other options. I don’t recommend using this host purely because of the rudeness of the team, specifically Kevin.

28. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pufferfish Host

Hello,

I understand that you tried to purchase from us. Unfortunately, due to a number of factors, your order was flagged for a manual fraud review, as it looked suspicious. People try to use stolen credit cards on our platform all the time, as well as obscure information that, if we knew it, would make us not want to sell to them. I can’t go into specifics, and I’m not directly accusing you of doing any of these things, but your order matched too many similarities with these other fraudulent orders, and as a result we are unable to sell a server to you.

This is NOT personal, and again, I’m not accusing you of doing this, it’s just our policy. I wish you luck in finding another hosting company.

Kevin

Vurdert til 1 av 5 stjerner

Unhelpful and Rude

Modpack installer not working out of the box and the clunky and outdated UI was useless. Help support unhelpful and gave me into trouble for contacting them on December 29th as they were all on holiday. If you're willing to take new orders during the holiday, you must be able to service them. Went to another host, wasn't treated as an inconvenience, and it was cheaper. Full refund requested, but told it was the holidays and nobody was able to do it until after the New Year. Avoid this company.

29. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Kevin and the team at Pufferfish are… nothing short of excellent

Kevin and the team at Pufferfish are honestly some of the most easy to talk to, and helpful people you could ask for. Nice, easy to use panel as well as nice support, should you need it. Server performance is nice. Dedicated IP included in the cost and Geyser set up out of the box is a very nice touch, one that no other company I've seen does, as well as the incredible DDoS protection provided. Definitely recommend this host. This will definitely be my go to host for all further projects requiring one.

13. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Solid host but....

Solid host not going to lie, but after the payment goes through, the Discord tickets are silent for days and days, the live chat on the panel is also very very silent. If you need help, pray to get it.

17. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Pufferfish Host

Hello,

Our resources have been spread thin over the past week as we're currently dealing with world record levels of DDoS attacks (over 11Tbps).

Please send us an email at support@pufferfish.host and we'd be happy to take care of whatever you need done.

Kevin

Vurdert til 5 av 5 stjerner

Elegant.

Simply made, easy to navigate, easy to setup.

It's exactly what everybody looks for in a hosting provider. Simple UI, servers that run like butter.

13. juni 2025
Vurdert til 5 av 5 stjerner

DivinityMC

DivinityMC - Minecraft Hosting Review:

In three years I have been in the Minecraft server business. In this time, I used several hosts.

Pufferfish hosting is defiantly the best I've used. Their speedy responses and genuine professionalism helps me significantly when my server is in trouble and I need help.

I don't know what else to say beyond I love this host, and I hope you find the same enjoyment within it.

- 677k
A message from the hearts of the DivinityMC Seniors team.

10. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Extremely easy to set up…

Not only was it extremely easy to set up the server for someone who has not idea what they were doing when contacting the help function to talk to some they were super timely getting back to me and immediately were able to figure out what was wrong or what I was doing wrong.

30. mai 2025
Vurdert til 1 av 5 stjerner

this servise was horrable didnt even…

this servise was horrable didnt even start up 0/10

25. april 2025
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Svar fra Pufferfish Host

Hello,

Shortly after you made your support request, you cancelled your server and as a result we were unable to diagnose the issue. In almost all cases where a server won’t start, it happens because you attempted to install something and the installation went wrong. These situations are very easy and quick for support to resolve. Had you waited a few minutes longer, we would have been able to solve this for you. I’m sorry you had a bad experience with our service and I hope you will re-consider. If you would like a refund or to re-activate and give it another try, please make a support ticket, we would be happy to help you in either case.

Kevin

Vurdert til 5 av 5 stjerner

Server works great and support is nice

Server works great and support is nice. But its way too confusing to revert the server back to when it was like when bought sience i didint like the modpacks. (Never figured it out and am not using the server anymore lol)

5. april 2025
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Svar fra Pufferfish Host

Brandon,

Thank you for review. If you need help reverting your server, you can always contact us on any of our support channels, including livechat directly on the panel, and we would be happy to help you out. We hope you choose us for your next server!

Kevin

Vurdert til 1 av 5 stjerner

The worst Hosting Server ive ever tried

I have had the worst experience in both downloading a mod and trying to run the server and getting billed for purchases that shouldnt have been billed to begin with. This starts off with trying to download atm10 and trying for days to even try get the server running however apparently because its a type of forge (neoforge) it gets really buggy so with that information i wanted to just put it all behind me and just play a different game so i just requested a refund however because of the rules i wasnt allowed to get a refund because of the 3 day policy WHICH HAD BEEN CHANGED TO 24 HOURS (other hosting servers offer 1 week at least) moreover because of the fact that not a single account was logged into that server due to the problems in downloading. This means i couldnt even get a refund on a server that i havent even played on and by the time it was fixed it had already been a week and me and my friends didnt even want to play atm10. Secondly i had received an email saying that the account had been suspended due to "the failure to pay balance" so with that infomation i obviously assumed that the payments had been canceled BUT of course it hadnt and payments was still being made to the account EVEN THOUGH THE ACCOUNT HADNT BEEN LOGGED INTO FOR THE PAST FEW MONTHS. This company, service and server had been one of the worst pain staking problems ive had to deal with. I would heavily not recommend this company if you want to play a modded server as problems will mostlikly occur as my experience with Pufferfish host was exactly as i described it as.

17. januar 2025
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Svar fra Pufferfish Host

Hello,

This review is not what actually happened. I’d like to set the record straight a bit.

You first contacted us for help with your modpack on January 17, and we responded within minutes and set the entire modpack up for you. You confirmed that it was set up properly, thanked us for the prompt support, and we closed the ticket.

2 months later on March 17, you became irate and requested a refund of all service, stating that we shouldn’t be auto-billing you when you haven’t logged in. We send multiple reminders per month that you have a bill coming due. You may be confused as our refund policy was never 3 days, since the inception of the company it has always been 24 hours and nowhere in any communication would you have ever seen a 3 day refund policy anywhere on any of our promotional materials. You weren’t refused a refund because the refund policy “changed”. It has never changed. You were refused a refund because your purchase was nowhere close to being within our refund policy.

I’m sorry you had a bad experience.

Kevin

Vurdert til 5 av 5 stjerner

I currently have a decent amount of…

I currently have a decent amount of VPSs with Pufferfish Host, and I must say, the performance and reliability is insane. Kevin is great, and responds almost instantly. I would 100% recommend trying out Pufferfish Host!

21. februar 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv