Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I first discovered Protémoa through Instagram. Seeing the way they showcased their products got me really intrigued and I researched more about the brand. The piece that caught my attention was the Tr... Vis mer

Vurdert til 5 av 5 stjerner

Really good quality products and packaged nicely, I purchased their touch grass cardigan during the black friday sale and it’s really versatile to wear, I ended up getting both colours. There’sa lot o... Vis mer

Vurdert til 5 av 5 stjerner

I ordered a wonderful bag from Protémoa that I gave to my wife as a gift. She was so impressed that she hasn’t been able to part with it for the past six months. I’m glad I trusted this brand; it didn... Vis mer

Vurdert til 1 av 5 stjerner

Ordered a cardigan and blazer. the blazer lapels were uneven and the cardigan zipper immediately broke. I emailed customer service for a refund - it has been 2 weeks since the start of the email cha... Vis mer

Informasjon om virksomheten

  1. Motedesigner

Skrevet av virksomheten

Protémoa's mission today is to create the dream wardrobe for those who understand fashion well but don’t take it too seriously. We're here for modern individuals who know that looking good should never be a burden in the post-fashion world. Protémoa pieces are designed to resonate with every shade of our mood: from the cozy vibes of a friendly hug to an irresistible desire for a spontaneous move. We create pieces that make you look great effortlessly, wherever the night takes you.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

72 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great quality and thoughtful service!

I ordered clothing from Protémóa and was genuinely impressed with both the quality and design of the pieces I received. The fabric feels premium, the fit is exactly as described, and the overall style is elegant yet comfortable.

Shipping was smooth and reasonably quick, and everything arrived well-packaged. I’m really happy with my order and would definitely consider shopping from Protémóa again.

Highly recommended

24. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Didnt appear as advertised and ripped quite easily

recieved my Bjeans 1 and it looked nothing like the pictures they advertise. The jeans i got is just some normal looking blue jeans with barely any visible wash displayed. Also within the first couple weeks it appears to have already ripped around my cr0tch area which i found weird so i patched it up then another rip starts to form around the same area.

22. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service

Fast delivery, love their clothes and customer service were very hands on which I appreciate. Will definitely be purchasing from them again as a result

2. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Received my cool red cardigan

Received my cool red cardigan, ordered an XL, and fits perfectly, delivered fairly quickly, i wasn’t in a rush anyways. I think the quality/price ratio is very good.

30. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

good quality pleases

Love everything about Protemoa, the quality of denim and cardigan is fire. Loyal fan of your brand, guys, been following since the launch. I hope you will keep the standards high as they are right now!

10. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unresponsive Customer Service

There was an issue with my shipment, where my order could not be delivered. This company used CN and Piggyship to ship my order, and Piggyship is quite literally the worst courier service I’ve ever encountered. Even though signs were posted everywhere in my apartment complex, they could not find my apartment’s mailbox hub so they sent my package back.

I could not find the courier info anywhere on the Protemoa website or emails so I could not reach out to the courier. When I contacted Protemoa, they told me they would help resolve the issue by contacting the courier and keep me updated but I’m not sure they did anything.

I have not heard back from them and I’ve been emailing the company periodically for any sort of update. It’s been almost a month and I’m getting frustrating because the company would occasionally respond to my emails with vague info like “we’ll look into it.”

It took only a week for my package to arrive to my city after I placed the order so I’m not sure why an update is taking so long. Protemoa should have at least offered some sort of resolution by now.

20. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Protémoa

Svar fra Protémoa

Dear Jess

We are sorry that you have experienced an issue with the delivery!

We work with several shipping services depending on the country/city, all of them being trusted and recognized worldwide. However, in rare cases, there can be failed attempts of delivery and we recommend to contact the shipping service directly to see what can be done.

If the issue is still not resolved, please email us at care@protemoa.com with your order number and tracking code and we will do the best on our end to see what happened to your order.

Vurdert til 1 av 5 stjerner

Horrible

I ordered at the 4th of September. Got an confirmation email about my order and there it just stops.
I paid extra for fedex express shipping to get it in 3 to 5 days. Now it’s the end of the month and no update on my order. I send multiple emails and a dm on Instagram. Got one response after a couple of days.
They only said they are would ask fedex for an update.
That was it, no contact from there on anymore.

In general I never received an email that the package was shipped. And on the Instagram they posted about the pre orders that were almost ready.

I checked again and nothing on the website or mail says I brought an pre order. So it should be send.

I paid including extra for the shipping 213 dollars
That is just now lost

4. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Protémoa

Svar fra Protémoa

Thank you for reaching out and we are really sorry that you are facing this issue with your order. It might have been that you have accidentally chosen a preorder item or there have been some issue with the freight forwarder and we need an extra info from you regarding the shipping.

Could you please email us at care@protemoa.com with your order number and we would be able to assist you on your order asap and fix the issue?

Best Regards,
Protémoa Team

Vurdert til 1 av 5 stjerner

Only buy if you're CERTAIN you like the…

Only buy if you're CERTAIN you like the product, they do not pay shipping so I just spent £30 to return a £60 jacket that doesn't fit me!
Sizing was way off on their website too.

Nice clothes and I liked the style but it's a gamble.

2. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Protémoa

Svar fra Protémoa

Thanks for your feedback! We’re really sorry to hear that the sizing of the jacket wasn’t quite right for you and that you had to deal with those return shipping costs. We totally get how frustrating that can be.

Return costs can vary depending on the shipping method, and we always aim to keep those as low as possible. We apologize for any confusion about the process and we are aiming to introduce more convenient return methods soon.

Please email us at care@protemoa.com with your order number and we would try to assist you further on this issue.

Best Regards,
Protémoa Team

Vurdert til 5 av 5 stjerner

worth it af

I bought a pair of their B jeans and thought they would not be that good for an ad I saw on Instagram. Since I've bought them, they have been my most used pair of jeans. They look fire af, comfortable and are good quality. Def recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!

10. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good customer service and quality

I ordered their Bjeans almost a year ago, and they have quickly become my favorite pants. I got a size M, and I'm 5'8, 140 pounds; they fit a bit big, but that was my mistake on sizing. Their size chart is accurate and actually really well thought out. Their products are interesting, decently priced, and of good quality. The shipping took a while, but they were active and responsive on their customer service site.

24. november 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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