Protein Factory Anmeldelser 

544
•
TrustScore 2.5 av 5

2,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

The company processed my money and never delivered the products. Not one response in three months. Had to dispute charges with bank and credit card company, that took two months. Magically, on the sa... Vis mer

Vurdert til 1 av 5 stjerner

Orders take forever to process even though they take your money right away. Even if product isn't available they will still process the order and not inform you that the item isn't available just to t... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Website says "Reputable brands like Protein Factory provide a COA for every product", yet I asked 2 times via text message to provide the COA for the CFM protein and 1 time via email again for the C... Vis mer

Vurdert til 5 av 5 stjerner

I enjoy the informative articles, science/research based approach and candid mantra of those behind proteinfactory.com. I spent couple days delving into each product I purchased. A lot of effort is pu... Vis mer

Informasjon om virksomheten

  1. Kosttilskuddsbutikk

Skrevet av virksomheten

Supplement Warehouse! Truthful & Honest Info about supplements such as whey protein & pre workouts.


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

544 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,7

Alle anmeldelser

(544)

3 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Tectanic Red

I recently purchased Tectanic Red per Alex's recommendation. I decided to test it out on leg day, and the results were phenomenal. I hit a PR squatting and felt much more strength and endurance than usual. Generally after I do heavy sets in squats my legs will be gassed when performing iso exercises such has ham curls, but not this time. I was able to lift more weight and hit more reps than expected. One day later and I am feeling zero soreness. I'm more than happy with my purchase, great stuff!

10. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

STOLE MY MONEY

Service has been getting worse and worse and this time THEY COMPLETELY STOLE MY MONEY.
4 attempts by email and text to check the status of my order and NO RESPONSE AT ALL.

This company is totally tanking into the toilet bowl. They were good when the owner Alex had a passion for business 20 years ago. Now evidently he couldn't care less about the his customers, and even stealing money now. STAY AWAY FROM THIS COMPANY. There are many great companies very eager to please

6. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No bull listen to the reviews

No bull listen to the reviews. The shipping is bull I never received a tracking number 14 days later no package no tracking number. No response at the end. I called UPS they informed me it was delivered on the 17th. again emailed and text protein factory finally this Wednesday January 2024 finally responded and send me a picture of the tracking information. Nope no package I guess it’s my fault for ordering from them should have checked the reviews.I’m out 100 bucks and I’ll protein factory said is oh well. Never buying from this company again.

3. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Protein Factory

Svar fra Protein Factory

We did ship your package as you admitted and claimed you never received it which DOES happen. The tracking showed your package was delivered. BUT then you texted us using FOUL language and swearing at us, which we do not tolerate and will cease all communications with you if you behave this way. We have your text messages to prove it. If you would like to apologize and handle this situation maturely we can proceed and reship your protein powder. We have been in business for 25 years and that is our policy. All customers will treat me and my employees with respect.

Vurdert til 5 av 5 stjerner

Hands down the BEST!!!

Hands down the BEST source for high quality and unique protein products! I LOVE the Sreum 1 and leucine peptides!
And checkout was SOOO easy with Amazon checkout!

2. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Order not received

I ordered egg white protein on 10/16/23, the money was taken out of my account 10/17/23. Shipping was 4 to 14 days for $0.99. I waited 14 business days when I did not receive the item, I texted 11/6/23 with no response. I then sent a messenger message 11/7/23 with no response. Today, 11/8/23, I emailed Alex stating, if the item was not shipped yet, I would like to cancel the order or if it has shipped, when can I expect to receive it. He replied stating he will cancel the order. I wish there was a customer service to talk to, but there is only text, messenger or email to contact Alex.
Also, I don't know what the hold up was for such a delay. If it is due to low supply, maybe note on your website that there is a high demand and that it could take longer that 2 weeks or whatever the time frame might be. Just a suggestion. ✌️
Now to wait and see when the money goes back into my account.
11/13 - still waiting on my refund.

6. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Protein Factory

Svar fra Protein Factory

sorry we ran out of egg white protein. our fault.

Vurdert til 5 av 5 stjerner

Good bulk protein

Awesome bang for your buck. Same prices as Myprotein but there's no soy or artificial crap in it. Just pure protein for a low price. I've been a customer for about a year and a half now and that'll definitely continue.

6. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered my product 18 days ago

I ordered my product 18 days ago! It still hasn’t shipped! They have taken far too long with this order, and better yet, customer service barely even responds. I need my money back. Don’t even ship my item. I would think twice about buying from this website as he will take your money and drag his ass!!!

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Protein Factory

Svar fra Protein Factory

We did ship it. Sorry, we do not control the FEDEX trucks, the driver, the weather. Here is your tracking. 785571908662

Vurdert til 1 av 5 stjerner

I ordered a bottle of unleashed on Oct…

I ordered a bottle of unleashed on Oct 16 with an extra 20 dollars for their 4 day shipping. It has just been shipped today on Oct 25. I am not sure why it shipped so late, but if you’re thinking about spending the extra money on shipping, most likely, you will get regular shipping services.

25. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Alex has the best product range and…

Alex has the best product range and most quality ingredients I’ve ever seen in the sports nutrition industry by a street! His wealth of knowledge and no Bulls*** approach to protein and nutritional products will give you just what you need to get them gainz!

18. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Alex was super helpful

Alex was super helpful. I made a dumb mistake ordering, and he rapidly fixed my issue even before receiving my return. Really makes me trust this company.

10. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Native Whey Protein Isolate

Native Whey Protein Isolate- After A LOT of research on whey protein, I bought this one. Dissolves really well, tastes good. Even the plain one tastes good - like a creamy milk. No stomach issues. Overall a great product and worth the price. The cheap shipping option even made the price somewhat competitive to some of the cheaper proteins that charge more for shipping (considering the weight).

1. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor Customer Service. Slow Shipping.

On April 11th, I purchased the Caldrol 500. My package was given a tracking number, but USPS never received it. Customer service is only available via text or email; the owner seldom responds to customer concerns. Shipping is extremely slow, as well. My usual approach to reviewing isn't to leave bad reviews, but the shipping and customer service is so bad that I'm compelled to do so. As of this review, I'm still awaiting my package, and the owner won't even respond with a tracking number. I sent a complaint through Paypal to get a refund because I am tired of dealing with this company.

11. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I used $20 fastest shipping (1-4 days)…

I used $20 fastest shipping (1-4 days) for the ZF goat colostrum and it's going to take 11 days. I emailed them about a refund for the fast shipping and haven't gotten a response.

I have Crohn's, which this product helps at least ease my mind about (and plan on ordering as much as possible since I've felt improvements here and there), so going so long without it isn't a great feeling.

I ordered with 1-7 day shipping last time, and got it pretty late, too, possibly a day or so earlier even than with the 1-4 day shipping.

Each time during these two orders, I feel like I had to email them each time before they shipped it out—though this could've been coincidence (and thus maybe they haven't acknowledged me writing to them).

I thought about giving 2/5 stars for service, if it wasn't for feeling good about the product, etc.

14. mars 2023
Vurdert til 1 av 5 stjerner

I paid for the item, never received it, no reaction at all.

I have ordered my LJ 100 Tongkat Ali on the 10th of February. Now is 23rd of April and I still haven't received it. I have contacted customer service on April 2nd and never received an answer. The tracking number shows that the package went all the way to my country and then returned back to their shop. I would certainly appreciate if someone finally responds to my emails and start communicating with me as I haven't received the product that I purchased, nor the money that I paid for it.

Order number: 219991

23. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Protein Factory

Svar fra Protein Factory

Hello, sorry about your shipment but we cannot control the customs process in your country of the Czech Republic. The tracking clearly shows we shipped your order, but unfortunately it was returned to us. We cannot refund you until, we receive it back. And as the tracking clearly shows we have not received it yet. But the good news is that we should have it this week.

Vurdert til 5 av 5 stjerner

Great Quality Products

I’ve always had a good experience with this company. I really enjoy the products and feel that they are superior and pure. Only thing that I don’t like is the shipping seems like it takes a long time to get from New Jersey to New York.

20. mars 2023

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