ProGreen Anmeldelser 

222
•
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I ordered grass seed and fertiliser on 6 October (order #230448). It is now 19 October and nothing has arrived. I understand supply issues happen and the seed being out of stock is not the en... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Ho acquistato ad aprile scorso un ProGreen tagliasiepi da 700 watt da Tecnomat. Diciamo che nel complesso sono soddisfatto ma, seppur taglia bene, ieri quando l’ho usato per la prima volta, ho riscont... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Ordering was extremely easy..... was informed about delivery..... but please stop using Parcel Force/Royal Mail for your deliveries.... Ordered a couple of weeks ago and still waiting for my delivery.... Vis mer

Vurdert til 5 av 5 stjerner

Excellent company to deal with as we bought our new turf from them last year and have had no end of comments about our lovely lawn! Have recently just ordered some other gardening products too and the... Vis mer

Informasjon om virksomheten

  1. Hagesenter

Opplysningene stammer fra ulike eksterne kilder

At Progreen not only do we supply a wide range of pesticides, fertilisers, grass seed, application equipment, fungicides and training to suit all your weed control and ground care needs….but we also want to make sure that you get the right product that does the right job at the right price.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

222 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 76 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(222)

94 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

No goods received

Ordered goods that were 'dispatched' over 10 days ago and no sign. Response from customer services has been minimal to none.

Order no. SO333204. Happy to increase review rating if responding service improves.

28. april 2025
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Svar fra ProGreen

Thank you for taking the time to speak with one of the team today. As mentioned, we do apologise for the delay in your order getting to you. It appears the tracking information hasn’t been shared with you and therefore you hadn’t received an update from the courier. As the parcel hasn’t been successfully delivered directly to you, the courier is returning this back to us. A team member has raised a replacement order to be dispatched tomorrow (13th May) and on a next day delivery that should arrive before 2pm. One of the team will call you with any further issues if they arise.

Vurdert til 5 av 5 stjerner

Brilliant

First time we have used Progreen. Bought Kurtail to kill our mares tail when everything else failed and it has worked! Efficient and easy service from progreen.

30. april 2025
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Vurdert til 5 av 5 stjerner

Lawn fertiliser is excellent

Lawn fertiliser is excellent, better than any I have bought in B&Q or garden centres. A little more expensive but worth every penny.

6. mai 2025
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Svar fra ProGreen

Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen

Vurdert til 1 av 5 stjerner

Company didn't provide our soil…

Company didn't provide our soil analysis results. Didn't respond to multiple emails or phone calls. Court proceedings about to begin.

7. mai 2025
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Svar fra ProGreen

Hi - I will chase this up with the team asap and see where this is at. Apologies for the delay and inconvenience.

Vurdert til 1 av 5 stjerner

Misleading Stock Status and Poor Communication

I am extremely disappointed with my experience. Despite the item being listed as in stock at the time of purchase, I received no meaningful updates after the initial order confirmation. I had to chase the company myself to get any information, only to be told conflicting stories about the item being imported and held at customs.

Delivery promises kept changing, and days turned into weeks with no sign of the product. There was a complete lack of proactive communication and transparency throughout. It's unacceptable to sell something as "in stock" when it's clearly not even in the country.

This experience felt careless and misleading. I would not recommend this seller to anyone — save yourself the frustration and shop elsewhere.

6. mai 2025
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Svar fra ProGreen

Sorry to hear about this. I will pass this onto the relevant team and we will be in touch with any further details. Apologies for the inconvenience. Kind Regards, ProGreen

Vurdert til 1 av 5 stjerner

chafer beetle pheromone traps useless

Ordered chafer beetle pheromone traps and refills. When they arrived they all contained different contents, one was broken and none of them had the “capsule” for the traps so basically useless.
No response to two emails.
Avoid.

28. april 2025
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Svar fra ProGreen

Sorry to hear about this. I will pass this onto the relevant team and we will be in touch with any further details. Apologies for the inconvenience. Kind Regards, ProGreen

Vurdert til 1 av 5 stjerner

Disappointed

Although I received a confirmation email , my order doesn’t show in my online account and hasn’t been delivered. I have completed an online contact form and phoned and was assured delivery was imminent. I have now requested a refund. Very disappointed in the service and communication.

4. mai 2025
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Svar fra ProGreen

Sorry to hear about this. I will pass this onto the relevant team and we will be in touch with any further details. Apologies for the inconvenience. Kind Regards, ProGreen

Vurdert til 2 av 5 stjerner

I wouldn't recommend

I wouldn't recommend dealing with this company. I ordered some good recently, but every item came in a different box 1 item came after 2 weeks and 20 minutes on the phone call.
I thought my issues were finally resolved when I needed to fill in my books. The VAT was incorrect the first invoice was less than 20% charged and the next was more than 20%. It seemed basic and was very odd how the VAT amount was wrong.
On a positive note, the lady on the phone was exceptional with her customer service.

4. april 2025
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Svar fra ProGreen

Sorry to hear about this. I have passed this onto the relevant team. I am glad to hear this has since been resolved but apologise for the inconvenience in the first place. Kind Regards, ProGreen

Vurdert til 4 av 5 stjerner

Suffering greatly from horsetail weed

Suffering greatly from horsetail weed in garden we have taken over. This is proving very difficult to eradicate with just a glyphosate weedkiller. Having read Progreen's advice and reviews on their website for Kurtail Evo, I have bought this in the hope that this product will be more effective. I shall only be really able to tell for sure in the long term, but Progreen's service was fine.

22. april 2025
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Vurdert til 3 av 5 stjerner

I ordered 3 x 5kg of lawn seed as pro…

I ordered 3 x 5kg of lawn seed as pro green had it in stock, took 5 days for delivery and when delivered the box was ripped open and 1 seed bag damaged and alot of seed in the box and lost. Must have happened on delivery the way parcels are thrown about.

25. april 2025
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Svar fra ProGreen

Hi Scott, sorry to hear about this. I have passed this onto the relevant team as we obviously want to avoid these situations. I will be in touch if I hear any more. Apologies again, ProGreen

Vurdert til 1 av 5 stjerner

Fa schifo

Fa schifo, appena comprato si spegne di continuo mezzora prima che riparte una vera schifezza

28. april 2025
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Svar fra ProGreen

Hi - can I ask what product you are referring to please? Kind Regards, ProGreen

Vurdert til 4 av 5 stjerner

From placing the order to dispatch took…

From placing the order to dispatch took quite a while, over a week, but once dispatched delivery was quick.
Otherwise the grass seed is as described and is of good quality. Have no qualms about using Pro Green again.

17. april 2025
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Svar fra ProGreen

Thank you for your review and feedback, it is much appreciated. I will pass this onto the relevant team. Kind Regards, ProGreen

Vurdert til 5 av 5 stjerner

Easy

The website is easy to navigate and very informative. The product arrived a few days later, so I was happy to. It meant I could treat the weeds in a dry period.
I would have liked to have a date for delivery, but as it was quite quick, it’s a small niggle.

17. april 2025
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Svar fra ProGreen

Thank you for your positive review and your feedback. It is much appreciated and I will pass this onto the relevant team. Kind Regards, ProGreen

Vurdert til 1 av 5 stjerner

Dreadful service performance

After repeated calls to track my undelivered order and broken commitments by ProGreen to resolve things I cancelled my order and was promised a full refund.The refund timeline has now passed with no money returned.
Beware of dealing with this company; in my experience they are unable to provide any sort of service, Wish I had read the TrustPilot reviews before trying to do business!

Update 3/5
Rather than attaching a bland acknowledgement it would be far more constructive to have somebody do the right thing and refund my money.

16. april 2025
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Svar fra ProGreen

Hi, sorry to hear about this. I will pass this onto our relevant team and will be in touch regarding this. I can only apologise for any delay and inconvenience. Kind Regards, ProGreen

Vurdert til 5 av 5 stjerner

Great service highly recommended

Great service needed a 25l Acuspray for definite next day delivery.
Ordered 24th and paid for next day before 2pm, asked about the reviews and the company said that had a flood of orders when the weather changed and this gave them a few problems but assured all sorted now.
Arrived at 10.40am so very pleased and the sprayer is also a great piece of kit - highly recommended

25. april 2025
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Svar fra ProGreen

Thank you for your positive review - it is much appreciated! Kind Regards, ProGreen

Vurdert til 5 av 5 stjerner

ProGreen - reallyrecommended

ProGreen were very efficient & professional. From ordering online to prompt delivery with regular notification at each stage. Very impressed

15. april 2025
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Svar fra ProGreen

Great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen

Vurdert til 1 av 5 stjerner

I have used progreen for over ten years…

I have used progreen for over ten years and spent a lot with them but it has gone down hill now. The delivery is terrible and you pay a fortune for it. I placed an order after a week it hadn't turned up so rang them three times and nobody new what to do saying it was in the warehouse for despatch I will ring you back but never did. In the end I asked for a refund told it would take 7days it took nearly two weeks. There are cheaper company's out there you get nothing for loyalty at progreen Avoid.

1. april 2025
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Svar fra ProGreen

Hi Paul. Sorry to hear you have experienced this. We strive to provide the best possible customer service we can and your case is certainly below the standards we like to set. I will pass this onto the relevant team. Apologies again, ProGreen

Vurdert til 2 av 5 stjerner

TOSAERBA BATTERIA 40 V PROGREEN…

TOSAERBA BATTERIA 40 V PROGREEN PGL380LI TAGLIO 38 CM BATTERIA DOPO 3 MESI BATTERIA NON PIÙ FUNZIONANTE, CARIACABATTERIA DIFETTOSO E LAMA E RUOTE NON STABILI PER TAGLIO E TENUTA
.

22. april 2025
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Svar fra ProGreen

Hi, could you please contact us via email info@progreen.co.uk or phone 0330 165 5568 to discuss this further. Kind Regards, ProGreen

Dette er Trustpilot

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